For Lelong order, please upload the proof of payment to complete the order.
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Delivery Method and Charges
We will try our utmost best to deliver the goods on the agreed date. However, if we are unable to do so, you will be notified and an alternative date will be arranged. Your order will be delivered at the agreed time and location. You must be available to sign a personal acknowledgement of delivery.
We strongly recommend that, upon receipt, you inspect the phone. If the package appears damage, it is advisable that you do not accept it. In the unlikely event that we deliver the wrong phone to you or that it is damaged; please notify us within 24 hours. We will not be liable for any claims after the given 24 hours.
If we are unable to provide you with your order due to unforeseen circumstances, you will be contacted as soon as possible and you will be offered a substitute phone of your choice (subject to availability) or a complete refund.
Terms & Condition
Terms and conditions
1. Price listed in our website is final and non-negotiable. However, for corporations we do have special rate subject to quantity purchase.
2. Accessories included in the box are as per listed in our advertisement. Please note that we do not provide the connector for certain imported sets which comes with a 2 pin charger.
3. All shipment of order is made on the same day if payment is made before 3.30pm on Monday-Friday (except for public holiday). However, if we are out of stock we will inform the customer or there will be a maximum delay of 3 working days before refund is made.
4. All imported sets are not in sealed box condition, only Local Original sets sometimes comes in a sealed box.
5. Please make payment within 24 hours from the time of order, failing which we reserve the right to reject your order.
6. We reserve the right to withhold payment if the transaction appears to be a possible fraud. i.e. Payment made by a third party, and not by the buyer or recipient of the goods. We will lodge a police report in the event that we find the payment is fraud.
7. We reserve the right to change the price without prior notice.
8. To avoid delay in shipping, please do not send the same order to multiple sales people. Deal with 1 sales person or 1 mode of contact: for example, if you order via email, continue to communicate by email. If you order via WhatsApp, continue to communicate via WhatsApp.
9. Warranty covered under brandstar & directd – 24 months for transceiver, 3 months for LCD module, 3 months for accessories. For full terms and conditions, please refer to brandstar warranty card.
10. Warranty period for local original set is 12 months.
11. We do not accept payment via cheque & paypal
Please do not proceed if you do not agree with any of our terms and conditions.
Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.