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Please provide us with the following details after payment.
1. Transaction receipt
2. Name of recepient
3. Order ID
4. Mailing address
Usually Delivers Within 5-8 Working Days
Shipped via major courier services e.g. GDEX, DHL, Skynet, T-Q-Bin etc may be used.
Tracking number will be provided upon item delivery.
Shipment across major cities and towns of Penisular/East Malaysia.
Please contact us for delivery dates if urgent as our items can take a few days for arrival depending on stock availabilty and location. Some of our items are imported. During the processing period, no refund will be made.
Note: At times we may require a few extra days for delivery, but this will be communicated to our buyers should stock runs out.
Customers will receive updates from us regarding their order status.
* Working days are not inclusive of Saturdays, Sundays and Public holidays.
Due to difficulties in the past, we feel there is a need to put up this notice. Do understand that the nature of our business is as a dropshipper. As such, there may be changes in prices or stock availability as these depend on our supplier. We do not hold physical stock.
We will do whatever we can to find the stock for the item and get the best prices, but due to the nature of a dropshipping business, there may be times when we cannot fulfill certain requests.
In the event the item is out of stock, we will always make it a priority to make a full refund immediately, in cases where payment has been made. We would appreciate it if enquiries are made first however and every circumstantial condition understood.
Do take note that since we're a dropshipper, we are unable to fulfill certain demands such as instant delivery, COD, or out-of-stock items. We reserve the right to reject an order make on such grounds, in favour of a refund to the customer.
For any inquiries, you may contact us via the PM available here in Lelong.com.my or at firstname.lastname@example.org
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