Support Visa/Master Credit Card, Maybank2u, Hong Leong and CIMB Clicks.
*Only accepted in http://Mysales2u.lelong.com.my
We ship out all items by using Pos Laju courier service by default.
Delivery cut off time
Monday to Friday
Saturday - Sunday
*Any payment made before cut off time we will courier your item out on that working day. Otherwise will be courier out the next working day.
Please contact us if your item not received after 3 working days by email us at MYSALES2U.LELONG@gmail.com or Whatsapp/SMS 018-2743099
For latest Pos Laju delivery status, please check at official Pos LajuTracking Site: http://www.poslaju.com.my/track-trace/
In the event of non-stock availability for a specific order, seller would contact buyer for decision to be placed on backorder or to proceed with a full-refund thus not wasting any time for both parties.
We allow combine shipping if buyers purchase multiple items from us and the shipping fee is calculated based on the actual weight. System will automatically calculate the combine shipping fee and show on the check out page.
Shipping fee will be discounted RM6 if spending over RM50 in a transaction.
Risk of Loss
All items purchased are made pursuant to a shipment contract. This means that the risk of loss and title for such items are passed to you upon our delivery to the courier service.
All FREE GIFTS (screen protector, dustcap, etc...) mentioned in product description is subject to availability while stocks last, if buyer concerning about free gift, please enquire before place order.
All sales are final unless the item is defective upon receipt.
Customer satisfaction is always our priority and please contact us first if you meet any problems with your order before you leave negative feedback. We will assist you to ensure your complete satisfaction.
Please take note that warranty does not cover:
Damages to item done deliberately or improper handling of it.
Damages to products caused by either impact, liquid, sand or insect, natural disaster and act of God. Modifying, repairing the product without written consent.
If there is defect on the items you receive or we send you the wrong items, please kindly contact us within 3 days and deliver back to us within 7 days.
Please keep the packaging well and return the goods as a whole.
We offer 7 days return period, with buyer paying the return postage.
we will not be responsible if your shipment is lost or damaged during the return transit. However customer may claim the compensation for the relevant delivery company.
Once we have checked and confirm the goods/products, customer will received their refund or replacement within 7 business days after the confirmation.
Policy on Out-of-Stock Items
All the products were in stock when your order was confirmed, but after your payment was confirmed, one of the products in your order went out of stock.
In this case we will contact you and we may ship all the in-stock products that you have ordered first and for products which are out of stock, we will ship it to you immediately once the next shipment of stock arrives or we will refund to you for those items out of stock.
The product was already out of stock when you made the order.
In this case we will ship all products in the order only when the new stock for the out of stock product arrives However, in some situations we might ship the products that are available first.
Please contact us for investigation before you return the item to us.
Whatsapp / SMS / Call : 0182743099
1) Although we have great confidence in the quality and prices of every product we sell ,we can not guarantee all buyers would be 100% satisfied with them due to different reasons.But no matter what ,we promise we will do our best to solve any problem occurred during transaction .
2) If there are any problems with our products, you can request for exchange or refund within 3 days after receiving the items. But please contact with us first before returning. We will try our best to help you. Thank you.
3) All items must be returned in their original condition, or we will refuse to make a refund.We will issue a refund upon receipt of the original product.We only responsible for the quality problem of our product. Not include shipping damaged or people damaged during shipping.
4) The buyer is responsible for all charges incurred in returning process.All shipping and handling fees are not refundable.
5) If you have any problem, please contact us first, we will solve the problem for you. We can resolve the dispute through friendly negotiations.
Questions & AnswersDo you have any questions to ask merchant about this productAsk Seller
Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.
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