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We accept Netpay, Online Banking/ Cash Deposit.
Option 1: Netpay
Follow the steps indicated.
**Support Visa/Master Credit Card, Maybank2u, Hong Leong and CIMB Clicks.
Option 2: Online Transfer/ Cash Deposit
MAYBANK: DK Printing (5642 3031 9073)
***Important:After you have banked in, kindly email to us the proof of payment (ie: clear copy of the bank-in-slip) to email@example.com and below details:
Win2 Store understands that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our store, you can expect to receive your order within 3-5 business days (for Penisular Malaysia) after you made the payment.
NOTE: We reserve the right to amend or modify these policies from time to time without prior notice.
TERMS and CONDITIONS
1. Price listed in our store is final and non-negotiable.
2. Goods sold are not returnable, except for damage in delivery.
3. We are not responsible for any mis-selection of any item purchased by customers.
4. Please make payment via NetPay or upload proof of payment (for offline payment method) within 24 hours from the time of order, failing which we reserve the right to reject your order.
5. For offline psyment, proof of payment must be either screenshot or picture of original receipt from online banking, cash deposit machine, or bank counter.
6. We reserve the right to withhold payment if the transaction appears to be a possible fraud. i.e. Payment made by a third party, and not by the buyer or recipient of the goods. We will lodge a police report in the event that we find the payment is fraud.
7. We will verify the payment and process the order accordingly.
8. If the item(s) customer purchased is not in stock, we will inform the customer and offer a replacement or arrangement subject to the customer agreement.
9. We reserve the right to change the price without prior notice. In the case of our system is being hacked, malfunction or description is inaccurate, we reserve the right to cancel the order and return full amount if payment has been made.
10. If customer decide to cancel the order or request a refund on personal justification, we will arrange the refund if the item(s) has not ship out. If the item (s) has been shipped out, cuatomer has to return the item(s) in original packing, and cutomer has to bear the shipping fee, only item(s) price will be refunded.
11. Refund process will takes approximately 5 working days to complete. However for credit card purchase, the refund will take approximately 10 - 14 days to complete.
***Please do not proceed if you do not agree with any of our terms and conditions***
We will try our utmost best to deliver the goods on the same day or next working day. However, if we are unable to do so, you will be notified and an alternative date will be arranged. Your order will be delivered at the agreed time and location. You must be available to sign a personal acknowledgement of delivery.
We strongly recommend that, upon receipt, you inspect the package. If the package appears to be damaged, it is advisable that you do not accept it. In the unlikely event that we deliver the wrong package to you or that it is damaged; please notify us within 48 hours. We will not be liable for any claims after the given 48 hours.
If we are unable to provide you with your order due to unforeseen circumstances, you will be contacted as soon as possible and you will be offered a replacement or a complete refund.
You are agree to the terms and conditions when you bidding/buy on this item.
1) Colour : due to the setting of monitor, colour might slightly different with the picture.
2) Size : please check carefully with the measurement provided.
3) Please make payment within 3 days after confirmed an order. Buyer who has dishonored payment for 3 times will be blacklisted and reported to Lelong.
4) Please allow 1 to 2 working days to prepare the product delivery after payment. A confirmation email will be sent out with the tracking number.
5) If item is out of stock (this may happen occasionally as we listing more than hundred of items, it is hard for us to control our stock), we will contact you immediately for a refund or exchange, or wait for the new stock arrive. Anyway, we may replace some similar item should you agree. A last we will refund back your money should you wish not to change or wait for the item arrive.
6) We will check and do the best to make sure the item in good condition before send out. Any inquiries please contact us through email.
7) Prices, specifications, information and availability of products are subject to change without prior notice.
1) We accept return if item is defective upon received.
2) All items comes with warranty and official receipt (Can be downloaded at lelong). Anything can contact back seller.
3) Upon receiving the items, if there is any defect/damage, please email to notify us in writing or SMS within a day upon receiving the shipment. Otherwise NO defect/damage claim will be allowed.
4) Buyer will have to pay for all the return shipping fees (defected item), The returned item must be in complete set or same as the condition as we ship out. Must be sent back within 7 days.
5) We will not accept return of product(s) that are been used, not compatible with your system configuration or damaged during shipment. Only manufacturer defect is accepted.
6) Shipping and handling charges, insurance and other fees are not refundable in any case. Please keep all packing material and documentation in the event of your equipment that has to be serviced, repaired or returned. The buyer holds the responsibility for the package until it arrives at our location.
7) Goods sold are not refundable or exchangeable.
8) The warranty may not apply or void if:
a) All warranty will be immediately invalidated if unauthorized repairs are made or attempted by unauthorized personnel or the documents have been altered in any way or made illegible or the model or production number on the product has been altered, deleted, removed or made illegible.
b) This warranty does not cover accident, misuse, incorrect line voltage, improper installation, transport damage, altered serial number, connection to non compatible hardware and the like.
c) This warranty does not cover customer self physical damage.
d) We shall not be liable for any indirect, special or consequential damage (including without limitation any loss of profits) arising from use of the product purchased or any breach of this warranty.
e) Defects caused by abuse or misuse of the product.
f) If customer is unable to provide the Proof of Purchase.
9) Seller will not responsible for lost and damaged during delivery by courier service. All claims of damage/lost in transit will inform the buyer if the claim is successful. However, buyer has the right to claim from the courier company.
10) Win2Store reserves all rights to changes without prior notification.