Shipping Policy - We can not guarantee the delivery of your package once it is given to a City Link or FedEx carrier but every effort is made to expedite and properly process your delivery. A tracking number will be emailed to you upon request so you can monitor your package delivery status.
Return Policy – AYONGZUL is guaranteed for every purchase. You may return any item for any reason within 30 days of receipt for a refund of the purchase price less :
Malaysian Delivery Address :
1 ) Shipping Charge.
2 ) Service Charge.
International Order :
Once you make a payment, you agree to our International Shipping Policy. Whether your order was send or not, any kind of REFUND we will charge all item as below.
1 ) Royal Customs Department of Malaysia Declaration Charge.
2 ) Service Charge ( Special Pack for International Delivery ).
3 ) 20% restocking charge.
* Select appropriate country name when you make an order to AVOID any charge as above. Please email us for any additional return information and please include the following information with your returned goods and send to the address below. If this information is not included refund can take longer to receive.
1. Customer Name
2. Order number and/or product name
3. Reason for return
4. Return for replacement, exchange, or refund
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