After you have successfully made the payment, kindly contact us immediately through e-mail to the e-mail address attached in the order confirmation letter with the following information:

• Your Order Number
• Date time of payment
• Payment method
• Amount paid

All orders will be processed after the confirmation and verification of payment is successful.

You will be notified via e-mail regarding the shipment details of your items.

Credit card and Paypal payment is available at http://www.condom003.com.

Note: Paypal only available for order more then RM120.00.

All orders are shipped in nondescript packages, people will not knowing the content without open the package or parcel.

Sender is our company name, not and "condom003".

We currently charge shipping fees on and quot;Per Order and quot; basis. Depending on your location and shipping mode the price will vary, please refer to chart below for details.

All our orders are packed and shipped within 24 hours upon payment confirmation. We use POS EXPRESS, POS LAJU, SKYNET Express or Ta-Q-Bin for most of our online orders . POS EXPRESS, POS LAJU, SKYNET Express or Ta-Q-Bin is able to ship overnight to most cities and towns in the Peninsular Malaysia, however you should allow 1-2 business days in case any unexpected delays. East Malaysia orders may often take 2 to 3 extra days, so please allow 3 to 5 business days for delivery.

We will provide the POS EXPRESS, POS LAJU, SKYNET or Ta-Q-Bin Express tracking number by email notice once we sent out the goods so that you can check and track the shipment status online.

What is more, if you purchase more than RM100, your shipping is entirely FREE!! (Only for order deliver with-in Malaysia)

Combine shipment is applicable for all products.

All orders will only dispatch after confirmation of Payment. No COD.

Refunds or exchanges will be given at the discretion of the company management. All of our products are sold in the same packing that it was obtained directly from our manufacturers or distributors. For hygiene reasons, all items will not be exchanged or returned except for items that was shipped incorrectly or damaged during the delivery process. However, the items must not be opened or used.