3.When they call back,inform them what time & how much you banked in
4.Within 5 minutes you will get notification via sms.
5.If you banked in after 9pm your e-account will only be topped up the next day.
Customer Service: (just misscall, they will call you back,9am to 10pm)
How do I change my pincode?
Send sms "pin oldpin newpin" (6digits numerical)
How to view my e-account balance?
Send sms "ea"
How to get my web password and check my real time sales record?
1.Send sms ‘web’
2.Go to www.redtone.com>login>redtone plus.
3.Click edit profile.
How to introduce a new MA?
1.Send sms ‘ma30 phono yourpin’
2.RM30 will be deducted from your e-account
3.MA cannot introduce another MA or ME
How to introduce a new ME?
1.Send sms ‘MER phono yourpin’
2.RM100 will be deducted from your e-account
How to transfer money to member e-account?
1.Send sms ‘MTX RMxx.xx phono yourpin’
2.RMxx.xx will be deducted from your e-account
Is this a multi level scheme?
This is not a MLM. MLM requires u to pay joining fee, annual fee, recruit down lines in order to get more discount and commission pay out usually not very transparent. If ME A sign up ME B and ME B sign ME C,ME A will not override ME C commission.
How does it work?
Let say one customer want to buy rm10 hotlink.. You just send a sms "em10 017xxxx nopin" to server and rm9.70 will deduct from your account. Your customer will get a sms from maxis to inform that the reload was successful while you will get a notification sms from our server to tell that the reload was success. The sms sent to your number is free of charge. For the misscall method you just need to misscall a dedicated number and pin with serial number will be sent to your handphone. You can try misscall this number and see how fast the server response. Don’t worry it's free. 0320574355.
Info above might be changed without further notice
Questions & AnswersDo you have any questions to ask merchant about this productAsk Seller
Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.