-All the order made before 3pm would be posted by the same day.

-Will ship out the item once payment made.

-Will contact buyer when need to required some detail through WhatsApp.

-COD (Cash on delivery) is not available. (Offline trade is available for only Kuching area.)

-Orders made during weekend and holiday will bring forward to the next working day.

Refund and return products is available within 7 calendar days following delivery date:

-due to wrong item.

-defect/ malfunction.

NO EXCHANGE.

RETURN SHIPPING FEE BEAR BY BUYER.

-REFUND AMOUNT IS EXCLUSIVE OF TRANSACTION, COMMISSION FEE AND GST, IF PAYMNET METHOD IS ONLINE BANKING. ONLY FULL REFUND IS AVAILABLE FOR PAYMENT THROUGH CREDIT CARD.

But refund/return request cannot be made in following cases:

-When product is used, destroyed or damaged.

-When tag attached to product is removed or package of product is opened and product value is damaged.

-When buyer did not follow instructions included in product.

-When components of product (including free gift) have been used or lost.