TERMS & CONDITIONS
Payment Method
We conduct all business in Malaysia Ringgit (MYR), but we are welcomes international orders! Please refer to the details as below for your payment options.
Domestic Payment Method:
Payment must be made before item delivered. We accepts payment as below.
1) Money Order / Cheque
Money Order / Cheque need to be made out to “YHS Distribution Sdn Bhd”. Please contact our Account Department to verify your order and deposit amount is correct, in order to process the order successfully.
If you send a cheque we can't post your item until the cheque has cleared. Cheques need to be made out to YHS Distribution Sdn Bhd.
Cheques can only be used for Malaysian purchases being posted to Malaysian addresses. Cheques or money orders must be received within 7 days or otherwise an order may be cancelled.
You can hand in/mail to the following address :-
YHS Distribution Sdn Bhd
B-2-5B, Jalan 12/144A Taman Bukit Cheras
56000 Kuala Lumpur, Malaysia
2) Bank Deposit / Bank Transfer
You can pay by transferring the payment amount from your bank account to ours via Internet banking.
After you Bank In the Order Payment, Please email us the supporting document and proof of payment (Print Screen of Bank In Slip) to sales@yhsonlinestores.com
You should receive a deposit or receipt number from your bank, please quote this with your Name and Order ID in your email or SMS so we can track the deposit correctly.
3) Paypal
PayPal is the faster, safer way to send money, make an online payment, receive money or set up a merchant account. You can link your VISA and MASTER Credit / Debit Cards with paypal account and make payment now.
COMPANY BANK ACCOUNT Number
Maybank - YHS Distribution Sdn Bhd - 564753108277
PAYPAL - bennyoyh025@gmail.com, yuseng@myalcom.com
Delivery Information
Currently we only take and full fill online (www.yhsonlinestores.com.my) orders from persons paying in RM (Ringgit Malaysia) and requesting delivery within Malaysia.
All orders will be delivered by YHS Online Stores approved reputable door-to-door courier service provider to ensure that you will receive your orders on time.
Orders shipping from our location normally take 3 business days for delivery once we received the payment. This may vary according to the courier service provider schedule.
POLICY
This return policy is valid only for goods within the warranty period and for goods that are used according to the Usage instructions listed bellow. For successful claims follow the below mentioned process:
If the goods need to be returned, please inform us about the observed problems as soon as possible. You can do so by email at admin@yhsonlinestores.com along with the following details:
- respective product name
- reason of return – exact description of the problem
- date of goods takeover
- your contact details – name, address, phone number, e-mail
- which form of return are you claiming
Send the claimed goods along with the return claim for consideration to the following address: B-2-5B Jalan 12/144A Taman Bukit Cheras,56000 Kuala Lumpur, Malaysia, Selangor, Malaysia.
Attention : YHS Distribution Sdn Bhd (warranty department)
Returns can be delivered in person or by post to the above mentioned address – best in the original, otherwise in other suitable protective packaging, along with the above mentioned information and a copy of relevant invoice. When sending the package, do not forget to mark it as FRAGILE.
Make sure, you do not send the returns by cash on delivery method. We will not accept such package and will return it to your address. Please avoid this way of claiming back the amount for the purchased product. We will inspect the damage first and then be in contact with you to solve this matter.
The warranty applies only for items returned within 14 days of receipt. Returns beyond 30 days will not be accepted.
