For deliveries East Malaysia (Sabah,Sarawak and Labuan)
We using POS PARCEL (AIR) to all item ship to East Malaysia (7-8 working days)
For deliveries outside Malaysia, kindly contact us for shipping quote.
We do not responsible for any taxes and duties apply for all oversea deliveries. Please check with your local custom officer before place order.
1. We are using courier company for our parcel shipping. Please make sure your NAME, SHIPPING ADDRESS and CONTACT NUMBER is correct. Please note courier service do not ship to PO box address. All orders will be sent out during weekday except public holiday.
2. For in stock item, we ship out within 1-3 working days. Courier company normally take 1-2 days to make delivery to the address. Sabah and Sarawak may take 2-3 days to make delivery. (Except Saturday, Sunday Public Holidays)
3. For inter-bank or GIRO payment, the order will only be delivered once the transaction of payment is complete which usually takes about 3 working days.
4. All shipment will be carefully packed to avoid damage during the transit.
5. We will inform customer courier tracking number via Lelong Update Shipping Details once an order is shipped. You can enter the tracking number in courier company website and click Online Shipment Tracking System to check your delivery status.
Note: Some Shipment tracking links always shown NO RECORD FOUND, which is confusing, please ONLY track your parcels in link below for latest update.
POSLAJU (1300-300-300)
http://www.poslaju.com.my/track-trace/
6. Delivery sometimes delay is out of our control. Delivery could be delayed due to address not around at time of delivery, location address, public holidays or delivery workload of courier company.
7. Please contact us if you did not receive your parcel within 3 working days after shipped. We will not responsible for parcel unclaimed after a month from the shipped date.
8. Delivery charges may vary depending on the products and weights. Some large volume / heavy weight item will have additional shipping charge to Sabah / Sarawak.
