• Item will be ship after payment received.
• Via Pos Laju / GDEX / TA-Q-BIN / Others Courier Services
• For Sabah/Sarawak, if the shipping weight for an item is 2kg above will be shipped by Pos Parcel / Registered Parcel

Order Process Time:

• The order process time is 1 to 3 working days
• If there has anythings cause the shipment delay, we will email you
• If you are not receive the item within estimated working days after we shipped, please email us @ ebestseller.lelong@gmail.com

Estimated Delivery Date:

By Courier Services (Pos Laju / GDEX / TA-Q-BIN):

• Peninsular Malaysia: Next 1 to 3 business days from delivery day
• East Malaysia: Next 3 to 4 business days from delivery day

By Pos Parcel / Registered Parcel:

• Peninsular Malaysia: Not applicable
• East Malaysia: Next 5 to 8 business days from delivery day

Tracking Number

• We will update the tracking number at the lelong order between 7pm to 9pm on the delivery day
• Please take note that most courier system is not updated online instantly, we advice you to check after 24 hours after receiving the tracking number.

Combined Shipments:
We accept combine shipping. When you buy more then 2 item, system will automatically calculate the total combined shipping cost which is definetly lower compare to order seperately.

However please note that in certain cases if you think the shipping cost after combine still high, we recommend buyer to survey and compare to others competitor price first. If you found Total (Item+shipping) is reasonable or still lower then others, then you only proceed the order.

Please do not complaint to us about the shipping cost after you received the item. Buyer should compare and decide before proceed order. If you accept the price, then only proceed order.Please note that shipping cost also included handling fee like packaging material / packaging cost.

We always maintain most competitive pricing to our customer.

Can I Walk in Self Collect? - Yes

We mainly doing online business and do not have extra manpower / retails shop because retailing involve bigger operating expenses. For this reason we able to provide much competitive price to our online customer.
However if you really want to walk in, We introduce to our relative partner retail shop at (KL, JB) Address: http://comfortsurf.com/ContactUs.aspx.

Please note that retails shop price will be slightly different from online. Please follow the self collect shop price that stated in their official website www.comfortsurf.com. Most of our products are also selling in Comfort Surf. You can search the model name or product name and find the same product there.

There are 2 locations (KL Endah Parade Sri Petaling, Johor Skudai) for you to view the products and buy directly). For self collect, please follow the terms Condition and the self collect price that we stated in listing. Please NO bargain the price as the retails price is fixed Unless your purchasing in bulk.

Thanks.