DELIVERY
Maximum Three Business Days Shipping*
In most cases we are able to ship the same day OR next business day (Monday - Friday), provided the order is placed before 12.00pm. We cannot guarantee this but make every efforts to do so.
This is our major commitment to our customers.
*Domestic shipment (Within Malaysia): Shipping may take 1-3 business days from the date of shipment.
Three Business Days Shipping does not apply to:
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International Orders.
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Orders placed on Saturdays, Sundays, or holidays.
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Orders for large props or Special Order items.
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Pre-order items.
How are shipping and handling charges determined?
Shipping and handling rates are determined by the total weight / dimension of all of the merchandise ordered, secured wrapping and packing cost, also handling cost from our warehouse to Pos office.
We are not only handle your order speedy, but secure to minimize your chances of loss irritation.
Shipment update:
We will update daily shipment status every business day before 6.00p.m. Buyers will be inform by Lelong e-mail and SMS once we updated.
When your shipment arrives:
When you receive your shipment, please open and inspect merchandise on the same day as delivered. Try on any wearable items and if there are issues please contact us immediately.
Package / Merchandise that arrived damaged in transit must be reported to us the same day. Please have the delivery driver make a note if the package they deliver shows signs of damage before signing for it.
About Combine Shipping
We allowed Combine Shipping helping customers to save some shipping charge.
How it work?
Lets explain with an example:-
You buys 3 items using the Shopping Cart (add all items you need into shopping cart, do not click BUYNOW or Netpay separately) :
Item A: Shipping fee RM8
Item B: Shipping fee RM20
Item C: Shipping fee RM12
System will pick up the most expensive Shipping fee, which is RM20 for ulimited items and quantity in this case
You only need to pay RM20.00 instead of RM40.00
