Maximum Five Business Days Shipping*

In most cases we are able to ship the same day OR next business day (Monday - Friday), provided the order is placed before 12.00pm. We cannot guarantee this but make every efforts to do so. If any order not able to manage ship out within 5 business days, we are willing to FULLY REFUND.

This is our major commitment to our customers.

*Domestic shipment (Within Peninsular Malaysia): Shipping may take 3-5 business days from the date of shipment.

**For Sabah/Sarawak Shipping may take 5-8 days (depending on area).

Five Business Days Shipping does not apply to:

• Orders placed on Saturdays, Sundays, or Public Holidays.
• Orders for large props or Special Order items.

How are shipping and handling charges determined?

Shipping and handling rates are determined by the total weight / dimension of all of the merchandise ordered, secured wrapping and packing cost, also handling cost from our warehouse to Pos office.

We are not only handle your order speedy, but secure to minimize your chances of loss irritation.

Shipment update:

We will update daily shipment status every business day before 8.00p.m. Buyers will be inform by Lelong e-mail and SMS once we updated.

When your shipment arrives:

When you receive your shipment, please open and inspect merchandise on the same day as delivered. Try on any wearable items and if there are issues please contact us immediately.

Package / Merchandise that arrived damaged in transit must be reported to us the same day. Please have the delivery driver make a note if the package they deliver shows signs of damage before signing for it.

About Combine Shipping

We allowed Combine Shipping helping customers to save some shipping charge. Pls refer below for the rate of combine shipping

Peninsular Malaysia :

First 0.50KG - RM7.00
Next Every 0.25KG - Add RM2.00

Sarawak :

First 0.50KG - RM10.00
Next Every 0.25KG - Add RM3.00

Sabah / Labuan :

First 0.50KG - RM10.00
Next Every 0.25KG - Add RM3.00