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FAQ about local delivery
Q1. The shipping company arrived at my place while I was away. What should I do?
The shipping company will leave a notification letter in your letter box. You can call them and request for second delivery or you can collect it yourself at a given address.
Q2. What should I do if I missed the second delivery?
We are using Poslaju for domestic shipping at the moment and EMS for international shipping. International buyers please refer to our "International Shipping" page.
Important Note: Poslaju only keeps unsuccessful delivered parcels for maximum 7 days. Please collect your parcel within the time frame. They will return the parcels to the senders after 7 days. Shipping cost will be charged again for resending your parcel.
OUR SHIPPING PARTNERS
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