(1) For Ready Stock ship from Malaysia
Local Courier: Pos Laju 1- 3 working days
Delivery cut off time
Monday to Friday: 12pm
Saturday: 9am
Excluding Sundays, Public Holidays, and 1st Saturday of the month.
Any payment made before cut off time we will courier your item out on that working day. Otherwise it will be sent out the next working day.
Estimated Arrival Date
Peninsular Malaysia: Next 1 to 3 business days from delivery date
East Malaysia: Next 3 to 4 business days from delivery date
Please contact us if your item not received after 3 working days by email us at toprankproduct@outlook.com or call our office support 013-3761914. Please mention your Lelong Order ID and your full name.
(2) For Ready Stock ship from oversea (China)
Product will be shipped directly from China to Malaysia and forward to you by Local Courier: Pos Laju thus it will take 5-9 working days for a complete shipping cycle.
Tracking Number
We will email the tracking number to customer after 6pm and before 9pm on the delivery date.
Please take note that most courier system is not updated online instantly, we advise you to check after 24 hours receiving the tracking number
Stock Availability
In the event of non-stock availability for a specific order, seller would contact buyer for decision to be placed on backorder or to proceed with a full-refund thus not wasting any time for both parties.
Risk of Loss
All items purchased are made pursuant to a shipment contract. This means that the risk of loss and title for such items are passed to you upon our delivery to the courier service.
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