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Delivery Company We Quote In Lelong:
West Malaysia: Poslaju or Gdex (3-7 working days delivery)
East Malaysia + Labuan: Poslaju or Gdex (7-18 working days delivery)
FREE Shipping:
For item / products that we are offering FREE Shipping to our customer, Truegamers Resources reserve the rights to choose the approperiate shipping company. If customer would like to change to others courier service others then the one we select, please kindly give us a call at (60) 18-264-0176. Our sales representative will assist you and if theres any extra charges it would be bare by the customer.
Delivery Times:
We strive to get orders out within 1 working days when the order was placed. Very large quantities may require additional time.
Sometimes, however, it may take up to 2 - 7 working days to get your orders shipped out to you.
We will only send out the parcel if the payment has already cleared and confirm received by our Account Department. For customer who use GIRO / Interbank Transfer, please do expect for delays in shipping out of the ordered products.
We will contact you immediately if we anticipate undue delays. Once your order is shipped, you will receive an email notification with the tracking number, provided you have given us a valid email address.
The shipping methods are as below:
For orders within Malaysia:
Skynet
Poslaju
For International Buyer
For International shipment, the shipping charges will be calculates and update to you. International Buyer are not entitle for FREE DELIVERY offer. Item to be shipped out internationaly will be charge based on the weight and location to be shipped to via UPS Courier Service. Please contact us for more information.Parcel Sending Days:
Monday to Friday
All orders paid and payment comfirm by Truegamers Account Department before 1:00 pm for each working day will be shipped from the same day. In-case of any special event that we cannot send out the parcel on the same promised day, we will immediatly contact and inform the customer about the delay.
For example :( Saturday and Sunday orders will be shipped on Monday)Usually goods will be shipped in one to two working days in the received, depend on Shipping method
Delivery mode:
* Same day parcel delivery, usually shift to next day delivery. However, the Company cannot guarantee that for reason the courier companys operations are not within our control.We and POS MALAYSIA and Skynet courier companies, depending on your package weight and size in order to decide which shipping company between the Express
** If customers want to choose their favorite courier companies must bear the full amount of postage. For full postage amount, please contact our customer service. **
Shipping Disclaimers:
Truegamers.com.my is not responsible for shipments which are delayed due to causes beyond the control of our carriers, including, but not limited to the following: Acts of God, riots, strikes or other labor disputes, air traffic control delays, disruptions in air or ground transportation networks due to events such as weather phenomena and natural disasters.We offer UPS, Poslaju Airpak. We reserve the rights to select the shipping method and carriers to meet your requirement.
Information