Ukaku 23" Concert Ukulele Free Padded Bag
Last Updated @ 3/3/2016 10:11:44 AM
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We accept online transfer/ ATM
Bank account holder: LIM CHIAW CHUAN
After payment, please send a clearly scanned copy or photo of deposit slip (ATM) or payment statement (internet banking/ bank transfer) through email to firstname.lastname@example.org, together with the following details.
- Contact no. (preferably handphone no)
- Shipping delivery address
- Item code/SKU
- Colour (if any)
- Delivery will be arranged after full payment received.
- We choose express courier that provides tracking number to ensure that you will receive the item safe.
- After payment confirmed, item will be delivered in 4-7 working days.
The actual colour of the product might be slightly different from the picture shown.
All specifications and appearances are subject to change without notice.
Delivery will be arranged after full payment received. We choose express courier that provides tracking information to ensure that you will receive your item safe.
Combined shipping allowed, except for the free shipping items.
After payment confirmed, item will be delivered in 4-7 working days.
Occasionally orders are returned to us as incorrect address, a PO Box and hotel address, failed delivery attempts or refused by recipient. When the delivery agent returns an undeliverable package to us, we issue a refund by deducting the original delivery fee, handling fee and 20% of the value of products as re-stocking fee. We are unable to re-ship orders that are returned to us as undeliverable. If you would still like to purchase items that were undeliverable, you are welcome to place a new order on our web site.
Parcel Loss, Damage and/or parcel not receive
We do not responsible for any losses of parcel once the parcel pass to the delivery company for delivery. Please make sure the delivery address provided is correct and check contents before acknowledge receipt. In case any losses parcel happen or parcel not receive, we will provide the consignment bill copy as a proof of delivery, and you may proceed to claim the losses with the related delivery company.
- The warranty period will be stated in the product description.
- Warranty will only cover for defective not due to normal wear and tear of regular usage (manufacturing defect only).
If you are not entirely satisfied with your purchase, we're here to help.
Our return policy allows for item(s) return and your choice of a full refund or replacement item(s).
You may want to return your order due to any of the following reasons:
- Damaged - The product is damaged in delivery due to our improper packing
- Defective - The product does not function as described in its manufacturer specification
- Incorrect/wrong items - Not the product that customer ordered.
Please inform us within 24 hours after you received the items. As the proof, please take the photo of the items. You have 7 days to return an item from the date you received it. To be eligible for a return your item must be:
1) Unused and in the same condition that you received it.
2) Your item must be in the original packaging.
3) All sealed items must not be opened.
4) Returned the gift products and sample (if any).
You will be responsible for paying the shipping costs for returning.
We are sorry, we DO NOT ACCEPT returns of certain products, including:
- Any product that is returned more than 7 days after receipt.
- Any product that has been opened or used (taken out of its plastic packing).
- Any product that is not in its original condition, is damaged, or is missing parts.
- Any free gift product and samples.
Please note that before providing a refund for any returned product we will first verify its condition. All non-returnable items will neither receive refund nor return to you.
If your return is approved, we will initiate a refund to your Bank Account within 30 days from the date of receving item.