Dearest Guest, we are happy yet upset for the over-whelming response from you. Please bear with us and always check with us before proceed with your payment. Your cooperation we would like to hereby advanced with million thanks.
Dear Valuable Customer, our default courier is by Airpak Express or Skynet. However, other courier service like Pos Laju, Skynet, Gdex, Citylink etc is still available upon request. We strike to serve you better always.
For bulky item to East Malaysia, it will normally shipped by Pos Parcel with Pos Malaysia (by Air or by Sea). Some little or light goods (below 500gram or sometime below 1kg) will be shipped by pos laju. DURING PROMOTIONAL PERIOD, seller reserve the final right to determine to ship by what method, please communicate if buyer need or want the goods very urgently. Buyer are most welcome to express your interest to us whichever item that you like but is not available to east Malaysia.
HnZ reserve all right to decide what courier /shipping service to use, once purchase indicate you are agreeable with this term.
When it is mentioned in product information/description that an item is under warranty, means the below
Warranty : -
Any factory defect encountered within the specific period is entitled to post back and we will repair/replace another one to you. (factory/manufacturing defect means non-human caused factor). Period varied depends on product, kindly refer product information/description or talk to us.
1 to 1 exchangeable (normally 14 days unless otherwise stated) : -
if any factory encountered, buyer just have to post it to us, then we will replace another one to you. We will have to bear the courier/shipping cost respectively
Return with NO reason -
Only loyal customer is entitled to this. We will keep your status update when we discover you. who knows, you will become one, one day. ;)
For what so ever reason, we accept your return without any reason and full amount refunded to you, only when you become our loyal customer. We shall notify you when the day comes.
Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.