WELCOME TO DRAGONFLYSIS.COM

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

This website is owned and operated by Dragonflysis.com. All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.

Dragonflysis.com may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in Ringgit Malaysia (MYR) and all charges will be processed in Ringgit Malaysia (MYR).

All prices listed on this website are subject to confirmation. Dragonflysis.com will notify you by email if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order.

Dragonflysis.com reserves the right to limit the quantities of certain items which you, your family or any group can purchase. Dragonflysis.com will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, Dragonflysis.com will not be responsible for any delays in delivery which are beyond its control. If goods are not available or there is a delay in delivery Dragonflysis.com will notify its customers within 5 business days.

 

 

Return Exchange Policy

We take great pride in ensuring our products are of great quality and condition. You may contact our Customer Service Department within 3 business days in the following cases:

and iuml; and sbquo; and middot; You have received a defective product

and iuml; and sbquo; and middot; There is an error in the product you received based on your order placed

We will deliver and exchange the items at our own cost, provided it is returned in their original condition and unused, however all defective product(s) are subject to inspection.

Return / exchange will not be accepted other than those stated above.

 

Shipping Policy

and lt; and gt;We only ship within MALAYSIA. Delivery is via third party courier It is our company policy that we do not ship to Post Office box. All deliveries are sent with registered couriers and must be signed for at time of delivery. Shipping address cannot be changed once order(s) has been shipped. As the registered couriers are third-party courier companies, we are unable to control their delivery time. The courier is also unable to ring you prior or during delivery. If the delivery is to your home address, it is best to ensure someone is home to receive the goods. If not, we recommend using an alternative, like your work address for delivery. If you are not home at the time of delivery additional delivery charges may apply. Order cannot be cancelled once order has been shipped. Shipping time may vary depending on your location, please allow 2 and ndash; 7 days for delivery. Shipping charges are determined by packing size, weight and delivery location.

 

Customer Service

You may email our Customer Service Department, if you have any queries or encounter problem during the online shopping with us. Customer Services: siowcheng@hotmail.com