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100% ORIGINAL PINENG iBattery Super Slim Power Bank Aluminium 30000mAh

Our Price
RM 26.90 2813 Sold
Price includes GST (6%)
Normal Price
RM 99.00    You save RM 72.10 (73%)
Shipping
*Incl GST (6%)
First 5.00KG: RM8.00 
From Puchong / Selangor , Estimated Arrival 3-5 working days.  
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Quantity
- +
ItemID
183474847
Ship To
Within Malaysia ,Ship By: Courier Services
Weight
1 (kg or dimension)
Views
30292
Seller Information
voxtera
Store since 16 Jul 2014
GST ID: 000900124672

Feedback Score
: 1021+
Positive Feedback
: 93.60%
Total Product
: 449
NetPay
Buyer Protection Program
Payments are covered by BPP (Learn More)
Item Specification
  • Report
  • Brand : iBattery
    Model / SKU : PB-
    Conditions : New

    Product Description


    100% ORIGINAL PINENG iBattery Super Slim Power Bank Aluminium 30000mAh

    100% ORIGINAL PINENG iBattery Super Slim Power Bank Aluminium 30000mAh


    100% ORIGINAL PINENG iBattery Super Slim Power Bank Aluminium 30000mAh


    100% ORIGINAL PINENG iBattery Super Slim Power Bank Aluminium 30000mAh











     







     






     








    Last Updated @ 5/27/2017 11:09:38 AM


    Last Updated @ 5/27/2017 11:11:04 AM


      Buy with confidencewe have 1196 Good Ratings from buyers !

    BuyerItem IDDateRatings
    Sh**** 192326078 7/20/2017 5:59:00 PM Fast shipping. Recomended seller.
    ac**** 169865258 7/19/2017 10:48:00 AM -
    pa**** 166665534 7/18/2017 12:37:00 PM Item received! Thank you. My wife very happy! Haha
    Xl**** 170430219 7/18/2017 11:36:00 AM -
    sy**** 162729788 7/15/2017 11:45:00 AM -
    em**** 172316067 7/14/2017 8:43:00 AM -
    mh**** 166383671 7/14/2017 1:21:00 AM -
    us**** 165816373 7/13/2017 10:49:00 PM pantas



    Recent Transactions

    Buyer Product Details
    Ba**** 100% ORIGINAL PINENG iBattery Super Slim Power Bank Aluminium 30000mAh
    ( ORI PN-983 - Pink )
    1 pcs
    21/07/2017
    an**** 100% ORIGINAL PINENG iBattery Super Slim Power Bank Aluminium 30000mAh
    ( Super Slim 20000mAh - Gold )
    1 pcs
    21/07/2017
    ad**** 100% ORIGINAL PINENG iBattery Super Slim Power Bank Aluminium 30000mAh
    ( Super Slim 20000mAh - Blue )
    2 pcs
    19/07/2017
    iz**** 100% ORIGINAL PINENG iBattery Super Slim Power Bank Aluminium 30000mAh
    ( Super Slim 20000mAh - Black )
    1 pcs
    19/07/2017
    Pa**** 100% ORIGINAL PINENG iBattery Super Slim Power Bank Aluminium 30000mAh
    ( iBattery Wallet 30000mAh - Black )
    1 pcs
    17/07/2017
    zu**** 100% ORIGINAL PINENG iBattery Super Slim Power Bank Aluminium 30000mAh
    ( Super Slim 20000mAh - Black )
    1 pcs
    16/07/2017
    gh**** 100% ORIGINAL PINENG iBattery Super Slim Power Bank Aluminium 30000mAh
    ( ORI PN-983 - White )
    2 pcs
    15/07/2017
    cr**** 100% ORIGINAL PINENG iBattery Super Slim Power Bank Aluminium 30000mAh
    ( Super Slim 20000mAh - Blue )
    1 pcs
    15/07/2017
    al**** 100% ORIGINAL PINENG iBattery Super Slim Power Bank Aluminium 30000mAh
    ( Super Slim 20000mAh - Black )
    1 pcs
    14/07/2017
    be**** 100% ORIGINAL PINENG iBattery Super Slim Power Bank Aluminium 30000mAh
    ( ORI PN-983 - White )
    1 pcs
    14/07/2017


    Questions & Answers   Ask Seller


    Show:
    User:   bbaa27/12/2016 01:21 AM
    Question:   How long warranty?
    Answer:   Hi customer,

    3 months.
    27/12/2016 11:39 AM
    User:   bbaa23/12/2016 03:06 AM
    Question:   Pls sent the back side picture of power bank for me. thnkx
    Answer:   Hi customer,

    The back is plain ;)
    27/12/2016 11:38 AM
    User:   eshopetabletcase24/05/2016 02:37 PM
    Question:   Dalam order ada dapat free pouch...bila sampai tiada pouch...sebagai customer saya amat rasa berdukacita atas kelalaian peniaga yang mcm ni...jika berniaga mestilah jujur
    Answer:   Hello,Good afternoon , We are sorry if there any error information will proceed to the sale person.08/12/2016 05:54 PM
    User:   psyclone9219/10/2015 05:14 PM
    Question:   Hi, is it still available???
    Answer:   Hello,Good afternoon .Yes, this item are available08/12/2016 05:47 PM
    User:   Jennie198831/03/2016 07:56 PM
    Question:   hi...i already make payment 4days ago...how come until now still dont have any update & no reply my message also?
    Answer:   Hello,Good afternoon, we are sorry for the late replay this is your tracking number EN138758800MY for your reference .08/12/2016 05:40 PM
    See More Questions (176)
    User:   edwinsan989829/08/2016 06:14 PM
    Question:   I ordered yesterday but haven't get any shipment number. I tot you will ship by this few days but no....
    Answer:   Hello,Good afternoon.We are sorry for the late replay this is your tracking number EN259495580MY for your reference.08/12/2016 05:39 PM
    User:   Akapelwa09/05/2016 02:26 PM
    Question:   how do i recharge this powerbank??
    Answer:   Hello, Good afternoon , you can use the normal charger plug to charge the power bank.08/12/2016 05:37 PM
    User:   kcsv200305/12/2016 03:03 PM
    Question:   Hi, is samsung galaxy note 3 suitable for this to use?
    Answer:   Hello,Good afternoon , Yes this power bank can use for note 3 phone .08/12/2016 05:34 PM
    User:   kennyngsh27/09/2016 02:47 PM
    Question:   This powerbank is super suck even cant charge full for note5 with 20k capacity and make the battery drop. And seller take my complaint like nothing.
    Answer:   Hello,Good afternoon.we are sorry for any inconvenience caused and the late replay .For any damage kindly mail to us at warranty@voxtera.com08/12/2016 05:33 PM
    User:   shaifulmusen22/05/2016 10:52 AM
    Question:   Produk sgt x memuaskn..paling terukk..charge berjam2,,hya boleh pki sekali saja..sgt rugi menbeli!!!
    Answer:   Hello,Good afternoon.we are sorry for any inconvenience caused and the late replay .For any damage kindly mail to us at warranty@voxtera.com08/12/2016 05:32 PM
    See More Questions (171)
    User:   1329824/04/2016 02:29 AM
    Question:   Macam mana nak waranty, barang sampai rosak...
    Answer:   Hello,Good afternoon.we are sorry for any inconvenience caused and the late replay .For any damage kindly mail to us at warranty@voxtera.com.08/12/2016 05:32 PM
    User:   Sharizmanpro18/04/2016 01:36 AM
    Question:   i want my refund although rm50 little but it still money i can by many thing from this waste
    Answer:   Hello,Good afternoon. We are sorry for any inconvenience caused and for the late replay for any damage kindly mail us at warranty@voxtera.com.08/12/2016 05:27 PM
    User:   jamil60220/04/2016 01:17 PM
    Question:   Why is very difficult to claim warranty when the item not function. to much bureaucracy..
    Answer:   Hello,Good afternoon . We are sorry for the late replay.For any damage kindly mail us to warranty@voxtera.com we will assists you.08/12/2016 05:26 PM
    User:   caprigal8009/03/2016 09:09 AM
    Question:   hi, did you send to east malaysia?
    Answer:   Hi,

    Ya, we have deliver to East Malaysia.
    14/03/2016 05:14 PM
    User:   kanolnietaw25/02/2016 06:58 PM
    Question:   hi is this still available
    Answer:   Hi,

    Ya, we have ready stock now.

    Thank you ..
    26/02/2016 09:52 AM
    View All (166)
    User:   haiqal908/01/2016 02:03 AM
    Question:   hi. is it still available?
    Answer:   Hi,

    Ya, we have ready stock now.

    Thank you ..
    11/01/2016 12:57 PM
    User:   tu7uh05/01/2016 02:05 PM
    Question:   What is the weight of this item? With & without cable.
    TQVM.
    Answer:   Hi,

    Weight around 0.3 - 0.4 kg.
    With Cable.

    Thank you ..
    11/01/2016 12:57 PM
    User:   suhana2703/11/2015 12:52 PM
    Question:   I cannot charge my hp at all. What happened? I seldomly use this. Everytime wants to use hv to press small button. Aiyo very annoying. Pls help
    Answer:   Hi there. Good day. For warranty purpose kindly send an email to warranty@voxtera.com, provide as many images of your defect units so our colleague can address your issue better. Thank you.03/11/2015 02:46 PM
    User:   Nuriyz14/09/2015 10:38 PM
    Question:   I don't know what's the prob with ur company. Powerbank doesn't function very well. Can use only one time! And also scratches here and there.Totally rubbish. Oh ya, this is rejected product??
    Answer:   Hi, if u have received any defective units kindly drop an email to warranty@voxtera.com, provide as many images so we can address the issue better and assist you further with warranty replacement. Thanks.15/09/2015 12:04 AM
    User:   kong6713/09/2015 01:13 AM
    Question:   i just corrected your sent this power bank got socket can not use. so bad....
    Answer:   hi there, for warranty issue kindly send an email to warranty@voxtera.com, our colleagues will assist you further. Thanks.14/09/2015 12:26 PM
    View All (161)
    User:   bachikcafe10/09/2015 11:57 AM
    Question:   hallo sir still got item???
    Answer:   Yes ready stocks available. =)10/09/2015 03:01 PM
    User:   badBlood18/08/2015 03:08 PM
    Question:   Still available ?
    may i get ur whatsApp nmber
    Answer:   Hi,

    Yes ready stocks available.

    For any inquiries please contact 016-6660918.

    Thanks
    18/08/2015 11:46 PM
    User:   amirunaiman14/08/2015 06:35 PM
    Question:   hey boss i have pay ..
    Answer:   Hi,

    Your item has been packed and ready to be collected by courier service.

    Please try tracking within 24 hours.

    Thanks.
    16/08/2015 08:37 PM
    User:   bgk108213/08/2015 10:53 PM
    Question:   The power bank only can charge once..cannot 2 times more....
    Answer:   Hi there, kindly send an email to warranty@voxtera.com, provide your purchase details and stated the problems then our colleague will follow up with your issue.

    Thanks.
    14/08/2015 10:15 AM
    User:   Ahmasof11/08/2015 12:57 AM
    Question:   May I know the weight of this power bank?
    Answer:   Hi,

    It is roughly 400g.

    Thanks.
    11/08/2015 12:26 PM
    View All (156)
    User:   kellyilyani10/08/2015 03:43 PM
    Question:   Are you sure this is the tracking number ef838769789my (id 4511398)you given to me is correct..there was no record found in poslaju tracking system...I already make payment on 5/8 til now..
    Answer:   Hi, your parcel has already picked up by Pos Laju and please try to track within 24hours again. Thanks.10/08/2015 04:24 PM
    User:   Cutepanda8904/08/2015 10:10 AM
    Question:   My product not receive yet, but this tracking no is not found ef838916632my, until now
    Answer:   Hi, our office was closed for 4 days for annual company trip and only resume business by today. All pending order started from 31st will only be shipped by today.

    This is your tracking status: http://www.poslaju.com.my/track-trace/#trackingIds=ef838916632my

    Sorry for the delay and thank you for your understanding.
    05/08/2015 05:44 PM
    User:   IzzatNash04/08/2015 08:41 PM
    Question:   Amacam nih... Tracking number dh dpt.. ef838915521my tpi x update.. Dh nk dekat seminggu menungu.. Urgent!
    Answer:   Hi, our office was closed for 4 days for annual company trip and only resume business by today. All pending order started from 31st will only be shipped by today.

    This is your tracking status: http://www.poslaju.com.my/track-trace/#trackingIds=ef838915521my

    Sorry for the delay and thank you for your understanding.
    05/08/2015 05:43 PM
    User:   dahamuhammad30/07/2015 04:18 PM
    Question:   Got battery indicator or not?
    Answer:   Hi, there are 4 bar of battery indicator light on it. Thanks.30/07/2015 05:47 PM
    User:   amachongz21/07/2015 11:50 PM
    Question:   Hi can i know the actual size?.. Thanks
    Answer:   Hi, the measurement is 15.2cm(h) x 7.2cm(w) x 1cm(thickness)

    Thanks.
    22/07/2015 11:39 AM
    View All (151)
    User:   jaiejan8828/06/2015 01:02 PM
    Question:   Kena bank in dulu duit ka baru u proses i punya order?
    Answer:   Yes we will only proceed with shipment once we receive payment..
    Thanks.
    29/06/2015 06:53 PM
    User:   zanjabil18/06/2015 12:13 PM
    Question:   my pwrbnk faulty. still under waranty? how to claim?
    Answer:   please send an email to warranty@voxtera.com with your purchase details . thanks29/06/2015 06:53 PM
    User:   shahrulanuar9723/05/2015 12:32 PM
    Question:   Boleh tak Saye bayar gune bank transfer sbb Saye xdek Internet banking....
    Answer:   Yes, you can. Our company bank account as below :
    Public Bank No : 3189472716
    Account Name : Voxtera Marketing
    26/05/2015 05:07 PM
    User:   shahrulanuar9722/05/2015 09:21 PM
    Question:   If fully charge, how many time can recycle charge my phone sony xperia t3
    Answer:   3-5 times, different from you put 1A or 2A plug to charge.23/05/2015 12:15 PM
    User:   vinzal05/06/2017 07:04 PM
    Question:   Hi there, I placed order for 2 units of ORI PN-983 but when i proceed to check out, the shipping fee charged 2kg =RM28.. but when i checked back the Net Weight from the spec sheet it's only 230g each.
    View All (146)
    User:   AlwaysHappy8601/05/2017 05:21 PM
    Question:   What is the shipping fees to Penang?
    User:   caixuan120220/04/2017 10:48 AM
    Question:   gold and pink colour still available?
    User:   Irena9515/04/2017 11:38 PM
    Question:   i want to pay through bank transfer, can i?
    User:   zali7511/04/2017 11:01 PM
    Question:   Penghantaran ok. Tapi mengapa bila saya caj tak penuh2?
    User:   caixuan120211/04/2017 02:43 PM
    Question:   Hi ,wanna ask the powerbank have stock gold colour ?
    if already payment , how many days can get it ?
    View All (141)
    User:   Jporj09/03/2017 04:54 PM
    Question:   Bad service...
    Late reply (almost 1 week)
    Malfunction item...
    Hope you can improve... :)
    User:   Jporj02/03/2017 11:10 AM
    Question:   Cannot charge fully and i wan return it.
    Btw pls reply me on email or whatsapp i waited u for weeks.. tq
    User:   adisadaee28/02/2017 10:00 PM
    Question:   It's been 4 days since payment but still no delivery details.. Please be advised
    User:   voonsoocheng11/02/2017 11:45 AM
    Question:   请问古晋能收到吗?
    User:   drnaz01/02/2017 10:29 PM
    Question:   Payment already made 2 days ago but still no news on delivery details. pls advise.


    order #7468362
    View All (136)
    User:   TUANnadhirah22/11/2015 12:44 PM
    Question:   Why 20000mah only once can charge?? It should be 3 or 4 times
    User:   TUANnadhirah15/11/2015 09:54 PM
    Question:   Id 5070114, please send me tracking number by email
    User:   Lawrence9702/11/2015 11:55 AM
    Question:   My order 4980646 and the product name 947507988. When will shipment will made?
    User:   jaiejan8828/06/2015 01:00 PM
    Question:   How to order and how to pay?
    View All (132)
    User:   bbaa23/12/2016 03:06 AM
    Question:   Pls sent the back side picture of power bank for me. thnkx
    Answer:   Hi customer,

    The back is plain ;)
    27/12/2016 11:38 AM
    User:   kcsv200305/12/2016 03:03 PM
    Question:   Hi, is samsung galaxy note 3 suitable for this to use?
    Answer:   Hello,Good afternoon , Yes this power bank can use for note 3 phone .08/12/2016 05:34 PM
    User:   shaifulmusen22/05/2016 10:52 AM
    Question:   Produk sgt x memuaskn..paling terukk..charge berjam2,,hya boleh pki sekali saja..sgt rugi menbeli!!!
    Answer:   Hello,Good afternoon.we are sorry for any inconvenience caused and the late replay .For any damage kindly mail to us at warranty@voxtera.com08/12/2016 05:32 PM
    User:   Ahmasof11/08/2015 12:57 AM
    Question:   May I know the weight of this power bank?
    Answer:   Hi,

    It is roughly 400g.

    Thanks.
    11/08/2015 12:26 PM
    User:   dahamuhammad30/07/2015 04:18 PM
    Question:   Got battery indicator or not?
    Answer:   Hi, there are 4 bar of battery indicator light on it. Thanks.30/07/2015 05:47 PM
    See More Questions (19)
    User:   amachongz21/07/2015 11:50 PM
    Question:   Hi can i know the actual size?.. Thanks
    Answer:   Hi, the measurement is 15.2cm(h) x 7.2cm(w) x 1cm(thickness)

    Thanks.
    22/07/2015 11:39 AM
    User:   jaiejan8828/06/2015 01:02 PM
    Question:   Kena bank in dulu duit ka baru u proses i punya order?
    Answer:   Yes we will only proceed with shipment once we receive payment..
    Thanks.
    29/06/2015 06:53 PM
    User:   shahrulanuar9722/05/2015 09:21 PM
    Question:   If fully charge, how many time can recycle charge my phone sony xperia t3
    Answer:   3-5 times, different from you put 1A or 2A plug to charge.23/05/2015 12:15 PM
    User:   AlwaysHappy8601/05/2017 05:21 PM
    Question:   What is the shipping fees to Penang?
    User:   caixuan120220/04/2017 10:48 AM
    Question:   gold and pink colour still available?
    See More Questions (14)
    User:   zali7511/04/2017 11:01 PM
    Question:   Penghantaran ok. Tapi mengapa bila saya caj tak penuh2?
    User:   caixuan120211/04/2017 02:43 PM
    Question:   Hi ,wanna ask the powerbank have stock gold colour ?
    if already payment , how many days can get it ?
    User:   Jporj02/03/2017 11:10 AM
    Question:   Cannot charge fully and i wan return it.
    Btw pls reply me on email or whatsapp i waited u for weeks.. tq
    User:   voonsoocheng11/02/2017 11:45 AM
    Question:   请问古晋能收到吗?
    User:   drnaz01/02/2017 10:29 PM
    Question:   Payment already made 2 days ago but still no news on delivery details. pls advise.


    order #7468362
    View All (9)
    User:   edwinsan989829/08/2016 06:14 PM
    Question:   I ordered yesterday but haven't get any shipment number. I tot you will ship by this few days but no....
    Answer:   Hello,Good afternoon.We are sorry for the late replay this is your tracking number EN259495580MY for your reference.08/12/2016 05:39 PM
    User:   Cutepanda8904/08/2015 10:10 AM
    Question:   My product not receive yet, but this tracking no is not found ef838916632my, until now
    Answer:   Hi, our office was closed for 4 days for annual company trip and only resume business by today. All pending order started from 31st will only be shipped by today.

    This is your tracking status: http://www.poslaju.com.my/track-trace/#trackingIds=ef838916632my

    Sorry for the delay and thank you for your understanding.
    05/08/2015 05:44 PM
    User:   IzzatNash04/08/2015 08:41 PM
    Question:   Amacam nih... Tracking number dh dpt.. ef838915521my tpi x update.. Dh nk dekat seminggu menungu.. Urgent!
    Answer:   Hi, our office was closed for 4 days for annual company trip and only resume business by today. All pending order started from 31st will only be shipped by today.

    This is your tracking status: http://www.poslaju.com.my/track-trace/#trackingIds=ef838915521my

    Sorry for the delay and thank you for your understanding.
    05/08/2015 05:43 PM
    User:   vinzal05/06/2017 07:04 PM
    Question:   Hi there, I placed order for 2 units of ORI PN-983 but when i proceed to check out, the shipping fee charged 2kg =RM28.. but when i checked back the Net Weight from the spec sheet it's only 230g each.
    User:   adisadaee28/02/2017 10:00 PM
    Question:   It's been 4 days since payment but still no delivery details.. Please be advised
    See More Questions (2)
    User:   TUANnadhirah15/11/2015 09:54 PM
    Question:   Id 5070114, please send me tracking number by email
    User:   Lawrence9702/11/2015 11:55 AM
    Question:   My order 4980646 and the product name 947507988. When will shipment will made?
    View All
    User:   badBlood18/08/2015 03:08 PM
    Question:   Still available ?
    may i get ur whatsApp nmber
    Answer:   Hi,

    Yes ready stocks available.

    For any inquiries please contact 016-6660918.

    Thanks
    18/08/2015 11:46 PM
    User:   shahrulanuar9723/05/2015 12:32 PM
    Question:   Boleh tak Saye bayar gune bank transfer sbb Saye xdek Internet banking....
    Answer:   Yes, you can. Our company bank account as below :
    Public Bank No : 3189472716
    Account Name : Voxtera Marketing
    26/05/2015 05:07 PM
    User:   Irena9515/04/2017 11:38 PM
    Question:   i want to pay through bank transfer, can i?
    User:   jaiejan8828/06/2015 01:00 PM
    Question:   How to order and how to pay?
    View All
    User:   bbaa27/12/2016 01:21 AM
    Question:   How long warranty?
    Answer:   Hi customer,

    3 months.
    27/12/2016 11:39 AM
    User:   1329824/04/2016 02:29 AM
    Question:   Macam mana nak waranty, barang sampai rosak...
    Answer:   Hello,Good afternoon.we are sorry for any inconvenience caused and the late replay .For any damage kindly mail to us at warranty@voxtera.com.08/12/2016 05:32 PM
    User:   Sharizmanpro18/04/2016 01:36 AM
    Question:   i want my refund although rm50 little but it still money i can by many thing from this waste
    Answer:   Hello,Good afternoon. We are sorry for any inconvenience caused and for the late replay for any damage kindly mail us at warranty@voxtera.com.08/12/2016 05:27 PM
    User:   suhana2703/11/2015 12:52 PM
    Question:   I cannot charge my hp at all. What happened? I seldomly use this. Everytime wants to use hv to press small button. Aiyo very annoying. Pls help
    Answer:   Hi there. Good day. For warranty purpose kindly send an email to warranty@voxtera.com, provide as many images of your defect units so our colleague can address your issue better. Thank you.03/11/2015 02:46 PM
    User:   Nuriyz14/09/2015 10:38 PM
    Question:   I don't know what's the prob with ur company. Powerbank doesn't function very well. Can use only one time! And also scratches here and there.Totally rubbish. Oh ya, this is rejected product??
    Answer:   Hi, if u have received any defective units kindly drop an email to warranty@voxtera.com, provide as many images so we can address the issue better and assist you further with warranty replacement. Thanks.15/09/2015 12:04 AM
    See More Questions (3)
    User:   zanjabil18/06/2015 12:13 PM
    Question:   my pwrbnk faulty. still under waranty? how to claim?
    Answer:   please send an email to warranty@voxtera.com with your purchase details . thanks29/06/2015 06:53 PM
    User:   Jporj09/03/2017 04:54 PM
    Question:   Bad service...
    Late reply (almost 1 week)
    Malfunction item...
    Hope you can improve... :)
    User:   TUANnadhirah22/11/2015 12:44 PM
    Question:   Why 20000mah only once can charge?? It should be 3 or 4 times
    View All

    SKYNET POSTLAJU

    How much is shipping?
    The shipping price is auto-calculated based on your shipping address and weight / dimension.
    To find out how much shipping is, add the items that you'd like to buy to your shopping cart and proceed to checkout. The shipping cost will be calculated after you've enter your shipping address.

    Do you ship to my area?
    We are currently shipping to Malaysia only.

    When will my order arrive?
    Under normal circumstances, you get to receive your order within 5 business days (7 business days for East Malaysia) from the day you place your order and make payment.

    For offline bank transfer, please allow additional 3 business days.

    Can I track the shipping?
    Yes, the tracking number and courier engaged will be included in the shipping confirmation email. You can check the shipping status via the site provided by respective courier.

    SKYNET Tracking: http://www.skynet.com.my
    POSLAJU tracking: http://www.poslaju.com.my/track.aspx

    Note: Sometimes the tracking number is not working yet because your order has just been shipped. Try to check again in 24 hours and the information should be available.

    What if I haven't received my order?
    Something might have gone wrong if you still haven't received your order within 8 business days after you've placed your order and made payment.

    The first thing you can do is check your order status. Contact us if your order status is not shipped, otherwise check whether the shipping address is correct.

    If nothing is wrong there, track your shipping status via the courier's site. Check with the respective courier company to see if they're holding your order and contact us if they're unable to find it.

     

    Return Policy

    If you are NOT 100% satisfied with your purchase for any reason, we will gladly accept returns of packages within 14 days of the order date and issue a full refund.

    We require:

    · The item must not have been used or installed or had any data inputted.

    · The item must be in an 'as new' condition and returned in the ORIGINAL, undamaged packaging along with the accessories (including manuals, warranty cards, certificate of authenticity) and free gifts received with it. ;€‹

    · All sealed goods must not be opened

    · The proof of purchase such as order number, delivery note, bank statement and etc.

    However, this does not apply to the sale or clearance items in which we already mentioned no refund nor return will not be entitled for this. Also, we cannot extend this return policy to resellers of our product.


    Return Procedures:
    Please request for return or exchange by emailing us at support@voxtera.com.my within 14 days from the day order is received. You have to include the following details in the email:

    · Order no:

    · Contact no:

    · Product to return or exchange:

    · Reason for return or exchange (so that we can improve!):

    Once we receive your request for return or exchange, we shall contact you within 3-5 business days for further instructions. To exchange item, please let us know the item you like to have in exchanged.

    In most cases, you will need to cover the shipping charges for returning the item to us. However, if we send the wrong or defective items to you, we will bear all the cost of return shipping (as long as you use a standard shipping method) and we will make sure we send the correct items to you, ALL at our expense.

    Once your return is received and inspected by us (usually within 72 hours of receipt), your refund will be processed and we will contact you to arrange the refund.

    Just don't forget that before you ship anything back to us, please email support@voxtera.com.my first so that we can provide you with complete return instructions.


    Warranty Procedure:
    Most of our products are given 30 days warranty period start from the date of received. Usually, we will inform the warranty period in each product's description. Otherwise 7 days warranty period will be applied for those none indicate warranty period.

    Please feel free to email us at warranty@voxtera.com for your warranty claim with include below details:

    · Name:

    · Contact no.:

    · Address:

    · Order no.:

    · Problem that you encounter:

    Once we receive your request for warranty, we shall contact you within 3-5 business days for further instructions.


    Note:
    1. The warranty goods should be sent in to our office / service center.

    2. Please courier to our office / service center in case we do not have any service center near your area.

    3. Courier fee for warranty claim / return / repair covered by customer.

    5. Voxtera will cover delivery costs for replacement or repaired

    6. Printed receipt will be required as proof of purchase.

    7. Warranty claims which do not fulfill the steps above will not be processed due to missing information.

    8. Any Payment for Bank in Transfer or ATM Transfer, Balance will NOT be refund.

    Questions & AnswersDo you have any questions to ask merchant about this product   Ask Seller


    Display:
    User:   bbaa27/12/2016 01:21 AM
    Question:   How long warranty?
    Answer:   Hi customer,

    3 months.
    27/12/2016 11:39 AM
    User:   bbaa23/12/2016 03:06 AM
    Question:   Pls sent the back side picture of power bank for me. thnkx
    Answer:   Hi customer,

    The back is plain ;)
    27/12/2016 11:38 AM
    User:   eshopetabletcase24/05/2016 02:37 PM
    Question:   Dalam order ada dapat free pouch...bila sampai tiada pouch...sebagai customer saya amat rasa berdukacita atas kelalaian peniaga yang mcm ni...jika berniaga mestilah jujur
    Answer:   Hello,Good afternoon , We are sorry if there any error information will proceed to the sale person.08/12/2016 05:54 PM
    User:   psyclone9219/10/2015 05:14 PM
    Question:   Hi, is it still available???
    Answer:   Hello,Good afternoon .Yes, this item are available08/12/2016 05:47 PM
    User:   Jennie198831/03/2016 07:56 PM
    Question:   hi...i already make payment 4days ago...how come until now still dont have any update & no reply my message also?
    Answer:   Hello,Good afternoon, we are sorry for the late replay this is your tracking number EN138758800MY for your reference .08/12/2016 05:40 PM
    See More Questions (176)
    User:   edwinsan989829/08/2016 06:14 PM
    Question:   I ordered yesterday but haven't get any shipment number. I tot you will ship by this few days but no....
    Answer:   Hello,Good afternoon.We are sorry for the late replay this is your tracking number EN259495580MY for your reference.08/12/2016 05:39 PM
    User:   Akapelwa09/05/2016 02:26 PM
    Question:   how do i recharge this powerbank??
    Answer:   Hello, Good afternoon , you can use the normal charger plug to charge the power bank.08/12/2016 05:37 PM
    User:   kcsv200305/12/2016 03:03 PM
    Question:   Hi, is samsung galaxy note 3 suitable for this to use?
    Answer:   Hello,Good afternoon , Yes this power bank can use for note 3 phone .08/12/2016 05:34 PM
    User:   kennyngsh27/09/2016 02:47 PM
    Question:   This powerbank is super suck even cant charge full for note5 with 20k capacity and make the battery drop. And seller take my complaint like nothing.
    Answer:   Hello,Good afternoon.we are sorry for any inconvenience caused and the late replay .For any damage kindly mail to us at warranty@voxtera.com08/12/2016 05:33 PM
    User:   shaifulmusen22/05/2016 10:52 AM
    Question:   Produk sgt x memuaskn..paling terukk..charge berjam2,,hya boleh pki sekali saja..sgt rugi menbeli!!!
    Answer:   Hello,Good afternoon.we are sorry for any inconvenience caused and the late replay .For any damage kindly mail to us at warranty@voxtera.com08/12/2016 05:32 PM
    See More Questions (171)
    User:   1329824/04/2016 02:29 AM
    Question:   Macam mana nak waranty, barang sampai rosak...
    Answer:   Hello,Good afternoon.we are sorry for any inconvenience caused and the late replay .For any damage kindly mail to us at warranty@voxtera.com.08/12/2016 05:32 PM
    User:   Sharizmanpro18/04/2016 01:36 AM
    Question:   i want my refund although rm50 little but it still money i can by many thing from this waste
    Answer:   Hello,Good afternoon. We are sorry for any inconvenience caused and for the late replay for any damage kindly mail us at warranty@voxtera.com.08/12/2016 05:27 PM
    User:   jamil60220/04/2016 01:17 PM
    Question:   Why is very difficult to claim warranty when the item not function. to much bureaucracy..
    Answer:   Hello,Good afternoon . We are sorry for the late replay.For any damage kindly mail us to warranty@voxtera.com we will assists you.08/12/2016 05:26 PM
    User:   caprigal8009/03/2016 09:09 AM
    Question:   hi, did you send to east malaysia?
    Answer:   Hi,

    Ya, we have deliver to East Malaysia.
    14/03/2016 05:14 PM
    User:   kanolnietaw25/02/2016 06:58 PM
    Question:   hi is this still available
    Answer:   Hi,

    Ya, we have ready stock now.

    Thank you ..
    26/02/2016 09:52 AM
    View All (166)
    User:   haiqal908/01/2016 02:03 AM
    Question:   hi. is it still available?
    Answer:   Hi,

    Ya, we have ready stock now.

    Thank you ..
    11/01/2016 12:57 PM
    User:   tu7uh05/01/2016 02:05 PM
    Question:   What is the weight of this item? With & without cable.
    TQVM.
    Answer:   Hi,

    Weight around 0.3 - 0.4 kg.
    With Cable.

    Thank you ..
    11/01/2016 12:57 PM
    User:   suhana2703/11/2015 12:52 PM
    Question:   I cannot charge my hp at all. What happened? I seldomly use this. Everytime wants to use hv to press small button. Aiyo very annoying. Pls help
    Answer:   Hi there. Good day. For warranty purpose kindly send an email to warranty@voxtera.com, provide as many images of your defect units so our colleague can address your issue better. Thank you.03/11/2015 02:46 PM
    User:   Nuriyz14/09/2015 10:38 PM
    Question:   I don't know what's the prob with ur company. Powerbank doesn't function very well. Can use only one time! And also scratches here and there.Totally rubbish. Oh ya, this is rejected product??
    Answer:   Hi, if u have received any defective units kindly drop an email to warranty@voxtera.com, provide as many images so we can address the issue better and assist you further with warranty replacement. Thanks.15/09/2015 12:04 AM
    User:   kong6713/09/2015 01:13 AM
    Question:   i just corrected your sent this power bank got socket can not use. so bad....
    Answer:   hi there, for warranty issue kindly send an email to warranty@voxtera.com, our colleagues will assist you further. Thanks.14/09/2015 12:26 PM
    View All (161)
    User:   bachikcafe10/09/2015 11:57 AM
    Question:   hallo sir still got item???
    Answer:   Yes ready stocks available. =)10/09/2015 03:01 PM
    User:   badBlood18/08/2015 03:08 PM
    Question:   Still available ?
    may i get ur whatsApp nmber
    Answer:   Hi,

    Yes ready stocks available.

    For any inquiries please contact 016-6660918.

    Thanks
    18/08/2015 11:46 PM
    User:   amirunaiman14/08/2015 06:35 PM
    Question:   hey boss i have pay ..
    Answer:   Hi,

    Your item has been packed and ready to be collected by courier service.

    Please try tracking within 24 hours.

    Thanks.
    16/08/2015 08:37 PM
    User:   bgk108213/08/2015 10:53 PM
    Question:   The power bank only can charge once..cannot 2 times more....
    Answer:   Hi there, kindly send an email to warranty@voxtera.com, provide your purchase details and stated the problems then our colleague will follow up with your issue.

    Thanks.
    14/08/2015 10:15 AM
    User:   Ahmasof11/08/2015 12:57 AM
    Question:   May I know the weight of this power bank?
    Answer:   Hi,

    It is roughly 400g.

    Thanks.
    11/08/2015 12:26 PM
    View All (156)
    User:   kellyilyani10/08/2015 03:43 PM
    Question:   Are you sure this is the tracking number ef838769789my (id 4511398)you given to me is correct..there was no record found in poslaju tracking system...I already make payment on 5/8 til now..
    Answer:   Hi, your parcel has already picked up by Pos Laju and please try to track within 24hours again. Thanks.10/08/2015 04:24 PM
    User:   Cutepanda8904/08/2015 10:10 AM
    Question:   My product not receive yet, but this tracking no is not found ef838916632my, until now
    Answer:   Hi, our office was closed for 4 days for annual company trip and only resume business by today. All pending order started from 31st will only be shipped by today.

    This is your tracking status: http://www.poslaju.com.my/track-trace/#trackingIds=ef838916632my

    Sorry for the delay and thank you for your understanding.
    05/08/2015 05:44 PM
    User:   IzzatNash04/08/2015 08:41 PM
    Question:   Amacam nih... Tracking number dh dpt.. ef838915521my tpi x update.. Dh nk dekat seminggu menungu.. Urgent!
    Answer:   Hi, our office was closed for 4 days for annual company trip and only resume business by today. All pending order started from 31st will only be shipped by today.

    This is your tracking status: http://www.poslaju.com.my/track-trace/#trackingIds=ef838915521my

    Sorry for the delay and thank you for your understanding.
    05/08/2015 05:43 PM
    User:   dahamuhammad30/07/2015 04:18 PM
    Question:   Got battery indicator or not?
    Answer:   Hi, there are 4 bar of battery indicator light on it. Thanks.30/07/2015 05:47 PM
    User:   amachongz21/07/2015 11:50 PM
    Question:   Hi can i know the actual size?.. Thanks
    Answer:   Hi, the measurement is 15.2cm(h) x 7.2cm(w) x 1cm(thickness)

    Thanks.
    22/07/2015 11:39 AM
    View All (151)
    User:   jaiejan8828/06/2015 01:02 PM
    Question:   Kena bank in dulu duit ka baru u proses i punya order?
    Answer:   Yes we will only proceed with shipment once we receive payment..
    Thanks.
    29/06/2015 06:53 PM
    User:   zanjabil18/06/2015 12:13 PM
    Question:   my pwrbnk faulty. still under waranty? how to claim?
    Answer:   please send an email to warranty@voxtera.com with your purchase details . thanks29/06/2015 06:53 PM
    User:   shahrulanuar9723/05/2015 12:32 PM
    Question:   Boleh tak Saye bayar gune bank transfer sbb Saye xdek Internet banking....
    Answer:   Yes, you can. Our company bank account as below :
    Public Bank No : 3189472716
    Account Name : Voxtera Marketing
    26/05/2015 05:07 PM
    User:   shahrulanuar9722/05/2015 09:21 PM
    Question:   If fully charge, how many time can recycle charge my phone sony xperia t3
    Answer:   3-5 times, different from you put 1A or 2A plug to charge.23/05/2015 12:15 PM
    User:   vinzal05/06/2017 07:04 PM
    Question:   Hi there, I placed order for 2 units of ORI PN-983 but when i proceed to check out, the shipping fee charged 2kg =RM28.. but when i checked back the Net Weight from the spec sheet it's only 230g each.
    View All (146)
    User:   AlwaysHappy8601/05/2017 05:21 PM
    Question:   What is the shipping fees to Penang?
    User:   caixuan120220/04/2017 10:48 AM
    Question:   gold and pink colour still available?
    User:   Irena9515/04/2017 11:38 PM
    Question:   i want to pay through bank transfer, can i?
    User:   zali7511/04/2017 11:01 PM
    Question:   Penghantaran ok. Tapi mengapa bila saya caj tak penuh2?
    User:   caixuan120211/04/2017 02:43 PM
    Question:   Hi ,wanna ask the powerbank have stock gold colour ?
    if already payment , how many days can get it ?
    View All (141)
    User:   Jporj09/03/2017 04:54 PM
    Question:   Bad service...
    Late reply (almost 1 week)
    Malfunction item...
    Hope you can improve... :)
    User:   Jporj02/03/2017 11:10 AM
    Question:   Cannot charge fully and i wan return it.
    Btw pls reply me on email or whatsapp i waited u for weeks.. tq
    User:   adisadaee28/02/2017 10:00 PM
    Question:   It's been 4 days since payment but still no delivery details.. Please be advised
    User:   voonsoocheng11/02/2017 11:45 AM
    Question:   请问古晋能收到吗?
    User:   drnaz01/02/2017 10:29 PM
    Question:   Payment already made 2 days ago but still no news on delivery details. pls advise.


    order #7468362
    View All (136)
    User:   TUANnadhirah22/11/2015 12:44 PM
    Question:   Why 20000mah only once can charge?? It should be 3 or 4 times
    User:   TUANnadhirah15/11/2015 09:54 PM
    Question:   Id 5070114, please send me tracking number by email
    User:   Lawrence9702/11/2015 11:55 AM
    Question:   My order 4980646 and the product name 947507988. When will shipment will made?
    User:   jaiejan8828/06/2015 01:00 PM
    Question:   How to order and how to pay?
    View All (132)
    User:   bbaa23/12/2016 03:06 AM
    Question:   Pls sent the back side picture of power bank for me. thnkx
    Answer:   Hi customer,

    The back is plain ;)
    27/12/2016 11:38 AM
    User:   kcsv200305/12/2016 03:03 PM
    Question:   Hi, is samsung galaxy note 3 suitable for this to use?
    Answer:   Hello,Good afternoon , Yes this power bank can use for note 3 phone .08/12/2016 05:34 PM
    User:   shaifulmusen22/05/2016 10:52 AM
    Question:   Produk sgt x memuaskn..paling terukk..charge berjam2,,hya boleh pki sekali saja..sgt rugi menbeli!!!
    Answer:   Hello,Good afternoon.we are sorry for any inconvenience caused and the late replay .For any damage kindly mail to us at warranty@voxtera.com08/12/2016 05:32 PM
    User:   Ahmasof11/08/2015 12:57 AM
    Question:   May I know the weight of this power bank?
    Answer:   Hi,

    It is roughly 400g.

    Thanks.
    11/08/2015 12:26 PM
    User:   dahamuhammad30/07/2015 04:18 PM
    Question:   Got battery indicator or not?
    Answer:   Hi, there are 4 bar of battery indicator light on it. Thanks.30/07/2015 05:47 PM
    See More Questions (19)
    User:   amachongz21/07/2015 11:50 PM
    Question:   Hi can i know the actual size?.. Thanks
    Answer:   Hi, the measurement is 15.2cm(h) x 7.2cm(w) x 1cm(thickness)

    Thanks.
    22/07/2015 11:39 AM
    User:   jaiejan8828/06/2015 01:02 PM
    Question:   Kena bank in dulu duit ka baru u proses i punya order?
    Answer:   Yes we will only proceed with shipment once we receive payment..
    Thanks.
    29/06/2015 06:53 PM
    User:   shahrulanuar9722/05/2015 09:21 PM
    Question:   If fully charge, how many time can recycle charge my phone sony xperia t3
    Answer:   3-5 times, different from you put 1A or 2A plug to charge.23/05/2015 12:15 PM
    User:   AlwaysHappy8601/05/2017 05:21 PM
    Question:   What is the shipping fees to Penang?
    User:   caixuan120220/04/2017 10:48 AM
    Question:   gold and pink colour still available?
    See More Questions (14)
    User:   zali7511/04/2017 11:01 PM
    Question:   Penghantaran ok. Tapi mengapa bila saya caj tak penuh2?
    User:   caixuan120211/04/2017 02:43 PM
    Question:   Hi ,wanna ask the powerbank have stock gold colour ?
    if already payment , how many days can get it ?
    User:   Jporj02/03/2017 11:10 AM
    Question:   Cannot charge fully and i wan return it.
    Btw pls reply me on email or whatsapp i waited u for weeks.. tq
    User:   voonsoocheng11/02/2017 11:45 AM
    Question:   请问古晋能收到吗?
    User:   drnaz01/02/2017 10:29 PM
    Question:   Payment already made 2 days ago but still no news on delivery details. pls advise.


    order #7468362
    View All (9)
    User:   edwinsan989829/08/2016 06:14 PM
    Question:   I ordered yesterday but haven't get any shipment number. I tot you will ship by this few days but no....
    Answer:   Hello,Good afternoon.We are sorry for the late replay this is your tracking number EN259495580MY for your reference.08/12/2016 05:39 PM
    User:   Cutepanda8904/08/2015 10:10 AM
    Question:   My product not receive yet, but this tracking no is not found ef838916632my, until now
    Answer:   Hi, our office was closed for 4 days for annual company trip and only resume business by today. All pending order started from 31st will only be shipped by today.

    This is your tracking status: http://www.poslaju.com.my/track-trace/#trackingIds=ef838916632my

    Sorry for the delay and thank you for your understanding.
    05/08/2015 05:44 PM
    User:   IzzatNash04/08/2015 08:41 PM
    Question:   Amacam nih... Tracking number dh dpt.. ef838915521my tpi x update.. Dh nk dekat seminggu menungu.. Urgent!
    Answer:   Hi, our office was closed for 4 days for annual company trip and only resume business by today. All pending order started from 31st will only be shipped by today.

    This is your tracking status: http://www.poslaju.com.my/track-trace/#trackingIds=ef838915521my

    Sorry for the delay and thank you for your understanding.
    05/08/2015 05:43 PM
    User:   vinzal05/06/2017 07:04 PM
    Question:   Hi there, I placed order for 2 units of ORI PN-983 but when i proceed to check out, the shipping fee charged 2kg =RM28.. but when i checked back the Net Weight from the spec sheet it's only 230g each.
    User:   adisadaee28/02/2017 10:00 PM
    Question:   It's been 4 days since payment but still no delivery details.. Please be advised
    See More Questions (2)
    User:   TUANnadhirah15/11/2015 09:54 PM
    Question:   Id 5070114, please send me tracking number by email
    User:   Lawrence9702/11/2015 11:55 AM
    Question:   My order 4980646 and the product name 947507988. When will shipment will made?
    View All
    User:   badBlood18/08/2015 03:08 PM
    Question:   Still available ?
    may i get ur whatsApp nmber
    Answer:   Hi,

    Yes ready stocks available.

    For any inquiries please contact 016-6660918.

    Thanks
    18/08/2015 11:46 PM
    User:   shahrulanuar9723/05/2015 12:32 PM
    Question:   Boleh tak Saye bayar gune bank transfer sbb Saye xdek Internet banking....
    Answer:   Yes, you can. Our company bank account as below :
    Public Bank No : 3189472716
    Account Name : Voxtera Marketing
    26/05/2015 05:07 PM
    User:   Irena9515/04/2017 11:38 PM
    Question:   i want to pay through bank transfer, can i?
    User:   jaiejan8828/06/2015 01:00 PM
    Question:   How to order and how to pay?
    View All
    User:   bbaa27/12/2016 01:21 AM
    Question:   How long warranty?
    Answer:   Hi customer,

    3 months.
    27/12/2016 11:39 AM
    User:   1329824/04/2016 02:29 AM
    Question:   Macam mana nak waranty, barang sampai rosak...
    Answer:   Hello,Good afternoon.we are sorry for any inconvenience caused and the late replay .For any damage kindly mail to us at warranty@voxtera.com.08/12/2016 05:32 PM
    User:   Sharizmanpro18/04/2016 01:36 AM
    Question:   i want my refund although rm50 little but it still money i can by many thing from this waste
    Answer:   Hello,Good afternoon. We are sorry for any inconvenience caused and for the late replay for any damage kindly mail us at warranty@voxtera.com.08/12/2016 05:27 PM
    User:   suhana2703/11/2015 12:52 PM
    Question:   I cannot charge my hp at all. What happened? I seldomly use this. Everytime wants to use hv to press small button. Aiyo very annoying. Pls help
    Answer:   Hi there. Good day. For warranty purpose kindly send an email to warranty@voxtera.com, provide as many images of your defect units so our colleague can address your issue better. Thank you.03/11/2015 02:46 PM
    User:   Nuriyz14/09/2015 10:38 PM
    Question:   I don't know what's the prob with ur company. Powerbank doesn't function very well. Can use only one time! And also scratches here and there.Totally rubbish. Oh ya, this is rejected product??
    Answer:   Hi, if u have received any defective units kindly drop an email to warranty@voxtera.com, provide as many images so we can address the issue better and assist you further with warranty replacement. Thanks.15/09/2015 12:04 AM
    See More Questions (3)
    User:   zanjabil18/06/2015 12:13 PM
    Question:   my pwrbnk faulty. still under waranty? how to claim?
    Answer:   please send an email to warranty@voxtera.com with your purchase details . thanks29/06/2015 06:53 PM
    User:   Jporj09/03/2017 04:54 PM
    Question:   Bad service...
    Late reply (almost 1 week)
    Malfunction item...
    Hope you can improve... :)
    User:   TUANnadhirah22/11/2015 12:44 PM
    Question:   Why 20000mah only once can charge?? It should be 3 or 4 times
    View All
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