Paypal costs: RM 2 + 3,9 %
Shipping costs are RM 5 up to 1 KG and RM 86 per extra Kilogramm, calculated on weight. Combined shipping can be used.
Shipping responsibilities are in accordance with the term and conditions as set by Lelong.
Shipping time will be 10 - 21 days, after the handling time.
The shipping handling time is four work days (not including the weekend), starting the day after the order has been made by the buyer. Handling time means processing the order and preparing the order for shipment. If possible this time will be shortened.
The shipping courier is Asendia, which is a joint venture between La Poste France and Suisse Post. (www.asendia.com)
Shipping delivery place
All shipments are delivered at the home address of the buyer. It is not possible to use P.O. Boxes. In case the home address is an address where an office or hotel is located, buyer agrees that the office or hotel can accept the shipment on behalf of the buyer, at which the shipment is stated to be received.
At this moment shipments can only be delivered in Malaysia, Thailand, Taiwan, China, Singapore and Brunei.
In case of delays in shipment or any other relevant information, the buyer will be notified by email.
We will provide you with an estimated date for delivery of all parcels. While we will make every effort to deliver on time, all dates specified are estimates only. We have aligned ourselves with courier partners who we believe will always do their best to deliver products by the estimated delivery date.
All orders will be shipped in parcels of maximum 2 Kilogramms. For example, if products are ordered for 3.6 KG, the buyer will receive two parcels including two track and trace numbers.
12. By placing an order with us, you agree to be bound by the Terms and Conditions.
We are aware that you have confidence in us. We see it as our responsibility to protect your privacy. Here we let you know what information we collect when you use our website, why we collect it and how we help improve your user experience. So you understand exactly how we work.
Cosmeticalstore respects the privacy of all users of its site and ensures that the personal information you give us will be treated confidentially.
Our use of information gathered
Use our services
When you place an order, we ask you to provide information. These data are used to be able to carry out the order. The data is stored on secure servers at Lelong or that of a third party. We will not combine this data with other personal data we have.
When sending an e-mail or other messages, we may retain those communications. Sometimes we ask for your personal information relevant to the particular situation. This makes it possible to process your inquiries and respond to your requests.
In case Lelong website uses "cookies" (small text files placed on your computer), it is to help the website analyze how users use the site. The information about your use of the website generated by the cookie can be transmitted to secure servers at Lelong or that of a third party. Cosmetical store does not use this information to track how you use the website, compiling reports on website activity and providing other services relating to website activity and internet usage.
The information is not shared with third parties with the exception of web applications which we use for the benefit of our shop. This data will only be used for the purpose of the particular application and will not be further spread.
Choices for personal information
We offer all buyers the opportunity to view, change, or delete all personal information provided to us at the moment.
Edit / unsubscribe communication
If you want to change your data please contact us by email.
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1. All products will be delivered as new with an expiration date longer than 3 months.
1. All items sold are not exchangeable or refundable.
2. Upon receiving the items, if there is any defect/damage, please email to us within 7 days upon receiving the shipment. Otherwise NO defect/damage claim will be allowed.
1. Semua produk akan dihantar sebagai baru dengan tarikh tamat tempoh lebih dari 3 bulan.
1. Semua barang yang dijual tidak boleh ditukar atau dikembalikan.
2. Apabila menerima barang-barang, jika terdapat apa-apa kecacatan / kerosakan, sila e-mel kepada kami dalam masa 7 hari selepas menerima penghantaran. Jika tidak, tuntutan kecacatan / kerosakan akan dibenarkan.