We are committed to provide you excellent service and assist you to find the machine(s) that best suits your needs. Included below are our policies which govern shipping damage, consumable product and warranties. If you have any questions on these policies, please don't hesitate to contact us.
QCoffee Vending provides the products and services, to the widest extent permitted by law, expressly disclaims any and all implied or statutory warranties, including the warranties of reasonable care and skill, merchantability, fitness for a particular purpose, quiet enjoyment, title, non-infringement, and warranties arising from a course of dealing, usage or trade practice are excluded.
QCoffee Vending supplies the products/ drink ingredients as per the published brand(s);
Machine(s)/ Equipment are subject to 12 months limited warranty from the date the units are shipped or 14 months limited warranty from the date of order.
Machine(s)/ Equipment mechanical parts are subject to part-to-part 6months warranty.
The machine(s)/ Equipment will be delivered and installed by our trained technicians, please report damaged, missing, malfunctioning product(s) immediately upon installation and demo to you.
Please note that we often ship orders in multiple packages. However, if items are apparently missing from your order, please report it to us immediately so we can track packages and replace the shipment if necessary.
Without limiting the foregoing QCoffee Vending gives No Warranty:
That the QCoffee Vending and its other products or services will be error-free or uninterrupted;
Regarding uptime, use, accuracy and reliability of QCoffee Vending Products/ Services;
In relation to the use of external beverage ingredient or any of beverage ingredient that not suit to the machine(s).
Any mis-handling, vandalism, other abuse, normal wear and tear to (of) the machine(s)/equipment.
Items are carefully packaged to protect against damage during shipping. However, we could not foresee when it arrives with any shipping damage. We give no warranty to the shipping damage which does not affect the functionality of the machine(s)/equipment.
The consumable product(s) are subject to the food safety practices, all the consumable product(s) sold are not returnable or exchangeable.
If the consumable products were received expired, please contact us immediately so that we can investigate and arrange to send a replacement. Email your order details, descriptions and the expiry date on the products with photos to us.
You acknowledge and agree that this is a reasonable and an essential element of these Terms of Service and that in its absence, the economic terms of these Terms of Service would be substantially different.