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Worldwide Free Shipping is guaranteed to global online consumers. In order to make sure receive the items in a timely manner, your package (items you purchased) will be sent directly from our warehouses spread all over the world, wherein the three most important warehouses are located in the United States, Hong Kong, United Kingdom and China.
The shipping warehouse depends on the product you choose and we will strictly follow the shipping method you choose. Whatever you choose, there must be a corresponding free-shipping option at Norocos118. Norocos118 unconditionally supports worldwide free shipping.
All orders are subject to a 1-3 business day processing prior to shipping, 80% will be done within 24 hours. We do not process or deliver orders public holidays.
You can track the status of your parcel at the link below:-
There are some reasons why you are unable to track the status:-
1. The order hasn't been shipped.
2. The Logistics Company does not feedback logistics information to us.
3. Some reasons like that the Logistics Company sets up logistics query verification code cause us to get no logistics information; for
4. There may be
5. Excluding the above, if there is yet no logistics information, please contact us, maybe we can help you. Any other problem, please contact us.
We provide free shipping for our customer. We have a lot of experience on customs clearance and shipping. So we always choose the best shipping method to let you receive the item in the
Lead time: 1 to 3 processing days + 10 to 20 shipping days
The placing of a Product on our Website is an invitation to accept offers for such Product and is not an offer to sell at the listed price nor is it binding on us. We are under no obligation to accept your order (whether or not the order has been confirmed and the credit card been charged).
We will acknowledge by e-mail your order for a Product you place your order within 24 hours. At the same time if we have accepted your order we will notify you of delivery dates.
Any order (whether or not accepted) is subject to availability of the Product. If the Product becomes unavailable prior to delivery we will notify you within 14 days of acceptance of your order and give you the choice of cancelling the order and receiving a refund or of purchasing an alternative product ("Alternative Product"). If you choose to purchase an Alternative Product these Terms will apply. If payment has been taken for the cancelled order we will refund to you any overpayment or take payment for any underpayment.
In the event a Product is listed at an incorrect price due to an error, we will notify you within 14 days of accepting your order of the correct price by e-mail and we will give you the choice of either purchasing the Product at the correct price or cancelling your order. If you confirm you want to purchase the Product at the corrected price we will deliver the Product to you. If payment has been taken for the Product and you cancel your order we will, on
Strictly no refund and no cancellation.
You are bound to accept all the terms and condition of Norocos118 at the time you made payment.
Did your item arrive damaged, different or not working?
1.Within 3 days of receiving the product contact us with a photo or video explaining the issue.
3.Show us photo or video of problem, defective area of the issue
4. We will review the claim and contact you if we need more information.
5.If Approved, we will refund or resend the item, you may also be asked to return the product.
If we ask you to return the product we will discuss with you the most cost effective way to return ship it to us and give you full instructions including our address. You will receive your full/partial refund once we have received and checked the product.
The colors of pictures shown may slightly different from
a) The user voids the warranty if they
;€¨- Flash the firmware of a device ;€¨- Opens the body in an attempt to fix, otherwise ;€¨- Modify remove or swap parts of a product ;€¨- Uses the device in a way that it is not intended for ;€¨- Continues to use once the fault occurs and causes more damage ;€¨- Fail to contact us when the problem first occurs
b) Warrantees do not cover cases of damage to products from accidental breakage, misuse, or general wear and tear.
c) Returns without prior discussion and authorization will not be accepted.
d) Intimate apparel and intimate toys cannot be returned due to health regulations.