Model / SKU : SMART18I+RS
Conditions : New
ALPHA SMART SERIES RAIN SHOWER WITH SILENT PUMP
*GENERAL WARRANTY + FREE 1 YEAR WARRANTY FROM SEC
SMART will run a self-test on the internal curcuit to check if there is any leakage on all electric components & parts.
LINE FAULT INDICATOR
To checks your home's wiring status and detects any improper electrical connection.
It will be alerted with the indicator light changing from green to red.
DOUBLE RELAY ELCB
In case of electricity surges, both live and neutral current flows will be cut off, ensuring your safety at multiple levels.
SAFETY THERMAL CUT-OFF
Automatic & Overload Temperature Control System automatically breaks off power supply if the is abnormal rise in shower temperature.
The casing is designed to provide protection against water seeping into the heater's internal mechanism.
NYLON FIBRE INTERNAL
The internal of the heater is build with this strong & durable non-conductive material for futher insulation against electric shock.
Powerful water delivery with maximum energy savings, maintenance free usage and true silent operation.
Heater Power Rating: 3.5kW - 5.5kW, 220 - 240V~50Hz
Water Connection: 15mm dia. (1/2" BSP)
Operating Condition: Open outlet
Protection Against Electric Shock: Class 1
Water Temperature Control: Electronics
Degree of Protection: Class IP25
Minimum Flow Rate: 3 liter/minute
Minimum Pressure: 20 kPa (0.2 bar/2.9 psi)
Maximum Pressure: 0.38 MPa (3.8 bar/55 psi)
Heater Dimension: 230mm(W) x 413.50mm(L) x 91.30mm(H)
Motor Type: 18i - DC Inverter
Power Rating: DC Inverter - 55W
Noise Level: DC Inverter - <40dB
Last Updated @ 6/7/2018 4:48:40 PM
Questions & Comments
This Returns Policy only applies where you make a purchase online from SEC. Before returning a product, please read carefully the requirements.
WHAT IS THE RETURNS PROCESS?
You may return your product for any of the following reasons:
And the general requirements for returns are as follows:
WHICH PRODUCTS ARE NOT ELIGIBLE FOR RETURN?
We will not accept returns for any of the following products :
If your return meets all the requirements above and you wish to proceed with the return, please have your order invoice number ready and contact our Customer Service at firstname.lastname@example.org
Our customer service agent will verify the return reason. We will conduct an evaluation within seven (7) days starting from the day we received your returned Products. You will receive an email confirmation once the returned PRODUCT is received from our end.
If your return is valid, we will process your refund or replacement, based on what you have indicated to our Customer Service. If it’s valid, we will reimburse you with a refund through the same mode of payment that was made in the original purchase.
If your return is not valid, we will notify you and arrange the Products to be returned. For the Products to be returned, courier charges will not be reimburse. We reserve the right to reject any return, exchange, refund deemed unfit or unreasonable.
DO I HAVE TO PAY FOR SHIPPING WHEN I RETURN MY PURCHASE?
After we have received the PRODUCT, we will conduct an evaluation process and refund the shipment amount if your return is valid.
HOW LONG IS THE QUALITY EVALUATION PROCESS?
Replacement/Refund process only begins after we have completed evaluating your returned product. This quality evaluation process may last up to 3 business days.
CAN I RETURN MY PRODUCT AFTER 14 DAYS UPON RECEIPT?
Your PRODUCT cannot be returned after 14 days upon receipt; it can only be serviced.We suggest you contact and send the PRODUCT directly to its warranty center for prompt assistance. You can find all the contact information of your product's warranty center on the warranty card inside your package. Kindly read more about Warranty here.
WHAT IF MY PRODUCT IS DAMAGED IN TRANSIT?
If any PRODUCT delivered to you are damaged, contact our Customer Service at email@example.com within seven (7) working days of receiving the delivery.We will arrange to have the damaged product returned and either arrange for a replacement of the product or refund the price to you. Damaged product must be returned in the condition received by you with all original packaging, accessories and/or manuals. We reserve the right to reject any return, exchange, refund deemed unfit or unreasonable.
WHAT IF MY PURCHASE PRODUCT IS FAULTY OR DEFECTIVE?
If you found the product to be faulty or defective, contact our Customer Service at firstname.lastname@example.org within seven (7) working days of delivery and we will determine if the product is faulty or defective and offer you one of the following options:
Replacement: The same product that you ordered will be shipped to you at SEC’s expense.
Our Customer Service will contact you within 24 hours with the replacement product delivery time, and the process to return the Dead on Arrival product.
Service: You may have the product repaired; however, once serviced the product is no longer eligible for replacement.Product must be deemed faulty or defective by our Customer Service within seven (7)
working days of delivery in order to receive a replacement unit.This may include inspection of the goods, arranging for the goods to be sent for repair, or providing you with a replacement. We reserve the right to reject any return, exchange, refund deemed unfit or unreasonable.
HOW SOON WILL I RECEIVE MY REFUND?
Refund process begins after we have completed evaluating your returned product. We will send you an email and SMS notification once completed.
HOW LONG DOES IT TAKE TO REPLACE MY PRODUCT?
Replacement process begins after we have completed evaluating your returned product. This quality evaluation process may take up to 3 business days. We will send you an email notification once completed.
Please expect to receive your replacement within the following time frame:
In Metro areas: 1 - 6 working days
In Non-Metro areas: 3 - 10 working days
HOW DO I KNOW IF REPLACEMENT HAVE BEEN PROCESSED?
You will receive an email notification stating that we are now processing the replacement for your order. You will also be given a new order number.
I HAVE FURTHER QUESTIONS, WHOM SHOULD I CONTACT?
Should you have further questions or concerns, please contact email@example.com
Questions & AnswersDo you have any questions to ask merchant about this product
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