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ALPHA WATER HEATER, X5E

RM 216.00
Normal Price
RM 339.00    You save RM 123.00 (36%)
Shipping
From Penang , Estimated Arrival 3-5 working days.  
  • RM 10.5 by courier to Peninsular Malaysia
  • RM 55 by courier to Sabah, Labuan
  • RM 50 by courier to Sarawak
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ItemID
204134145
Ship To
Within Malaysia ,Ship By: Courier Services,Self Collect
Weight
2.5 (kg or dimension)
Views
29
Available Quantity
10
Seller Information
SECMALL
Store since 21 Dec 2017

Feedback Score
: 0+
Positive Feedback
: 0.00%
Total Product
: 81
Full Refund if you don't receive your order*
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Item Specification
  • Report
  • Brand : ALPHA
    Model / SKU : X5E
    Conditions : New

    Product Description


    ALPHA WATER HEATER, X5E

    *GENERAL WARRANTY + FREE 1 YEAR WARRANTY FROM SEC

    X5E

    The minimalist design of ALPHA X5 Series is inspired by a sense of timeless elegance and style. It is also born out of an international design sensibility that is meant to reflect your own refined tastes in modern interior décor and architecture. Beyond its design, you will find an amazing level of performance that is making every shower a blissful and rejuvenating shower experience.

    Features

    Safety

    • Built-in ELCB (Optional Double Poles)

    • Line Fault Indicator (Optional)

    • Splash Proof Casing - IP25 Standard

    • Flow Switch System

    • Thermal Cut-out

    Basic

    • Electronic Temperature Control

    • Anti-Leak Tank

    Technical Specification

    Electrical Rating

    Heater Rating

    3.5kW to 5.5kW, 220 - 240V~ 50Hz

    Water Connection

    Ø15.0mm (1/2”BSP)

    Operating Condition

    X5E- Open Outlet

    Protection Against Electric Shock

    Class 1

    Water Temperature Control

    Electronics

    Degree of Protection

    IP25

    Minimum Flow Rate

    3 liter / minute

    Heater Dimension

    190mm(W) x 318.30mm(L) x 84.30mm(H)

    Minimum Pressure

    20 kPa (0.2 bar/2.9 psi)

    Heater Nett Weight

    X5E 1.4kg

    *Specifications and products shown are correct at the time of printing and may subject to change without prior notice.


    Last Updated @ 5/22/2018 4:30:33 PM




    Questions & Comments

    Questions & Answers   Ask Seller


    KTMD

    GDEX

    RETURNS
    This Returns Policy only applies where you make a purchase online from SEC. Before returning a product, please read carefully the requirements.

     

    WHAT IS THE RETURNS PROCESS?

    You may return your product for any of the following reasons:

    Reason for Return Product

    And the general requirements for returns are as follows:

    • Returns must be done within fourteen (14) working days starting from the day the product are delivered to you.
    • You have proof of purchase (order invoice number, delivery note and receipt).
    • The product must be in new condition and returned in the original packaging along with all original accessories (including manuals, warranty cards, certificate of authenticity) and any free gifts received with it.
    • The product must not fall under the non-returnable product list.
    • The product must not have been used or installed or had any data inputted.
    • All seal Products must not be open.

     

    WHICH PRODUCTS ARE NOT ELIGIBLE FOR RETURN?
    We will not accept returns for any of the following products :

    If your return meets all the requirements above and you wish to proceed with the return, please have your order invoice number ready and contact our Customer Service at shoponline@sec.com.my

    Our customer service agent will verify the return reason. We will conduct an evaluation within seven (7) days starting from the day we received your returned Products. You will receive an email confirmation once the returned PRODUCT is received from our end.

    If your return is valid, we will process your refund or replacement, based on what you have indicated to our Customer Service. If it’s valid, we will reimburse you with a refund through the same mode of payment that was made in the original purchase.

    If your return is not valid, we will notify you and arrange the Products to be returned. For the Products to be returned, courier charges will not be reimburse. We reserve the right to reject any return, exchange, refund deemed unfit or unreasonable.

     

    DO I HAVE TO PAY FOR SHIPPING WHEN I RETURN MY PURCHASE?
    After we have received the PRODUCT, we will conduct an evaluation process and refund the shipment amount if your return is valid.

     

    HOW LONG IS THE QUALITY EVALUATION PROCESS?
    Replacement/Refund process only begins after we have completed evaluating your returned product. This quality evaluation process may last up to 3 business days.

     

    CAN I RETURN MY PRODUCT AFTER 14 DAYS UPON RECEIPT?
    Your PRODUCT cannot be returned after 14 days upon receipt; it can only be serviced.We suggest you contact and send the PRODUCT directly to its warranty center for prompt assistance. You can find all the contact information of your product's warranty center on the warranty card inside your package. Kindly read more about Warranty here.

     

    WHAT IF MY PRODUCT IS DAMAGED IN TRANSIT?
    If any PRODUCT delivered to you are damaged, contact our Customer Service at chat2us@sec.com.my within seven (7) working days of receiving the delivery.We will arrange to have the damaged product returned and either arrange for a replacement of the product or refund the price to you. Damaged product must be returned in the condition received by you with all original packaging, accessories and/or manuals. We reserve the right to reject any return, exchange, refund deemed unfit or unreasonable.

     

    WHAT IF MY PURCHASE PRODUCT IS FAULTY OR DEFECTIVE?
    If you found the product to be faulty or defective, contact our Customer Service at chat2us@sec.com.my within seven (7) working days of delivery and we will determine if the product is faulty or defective and offer you one of the following options:

    Replacement: The same product that you ordered will be shipped to you at SEC’s expense.
    Our Customer Service will contact you within 24 hours with the replacement product delivery time, and the process to return the Dead on Arrival product.
    Service: You may have the product repaired; however, once serviced the product is no longer eligible for replacement.Product must be deemed faulty or defective by our Customer Service within seven (7)
    working days of delivery in order to receive a replacement unit.This may include inspection of the goods, arranging for the goods to be sent for repair, or providing you with a replacement. We reserve the right to reject any return, exchange, refund deemed unfit or unreasonable.

     

    REFUNDS

    HOW SOON WILL I RECEIVE MY REFUND?
    Refund process begins after we have completed evaluating your returned product. We will send you an email and SMS notification once completed.

    REPLACEMENT

    HOW LONG DOES IT TAKE TO REPLACE MY PRODUCT?
    Replacement process begins after we have completed evaluating your returned product. This quality evaluation process may take up to 3 business days. We will send you an email notification once completed.

    Please expect to receive your replacement within the following time frame:
    In Metro areas: 1 - 6 working days
    In Non-Metro areas: 3 - 10 working days

     

    HOW DO I KNOW IF REPLACEMENT HAVE BEEN PROCESSED?
    You will receive an email notification stating that we are now processing the replacement for your order. You will also be given a new order number.

     

    I HAVE FURTHER QUESTIONS, WHOM SHOULD I CONTACT?
    Should you have further questions or concerns, please contact shoponline@sec.com.my

    Questions & AnswersDo you have any questions to ask merchant about this product   Ask Seller

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