1. We accept 14 days one-to-one exchange if item is defective upon received.
2. MTT products come with 3 months warranty and official receipt will provide during shipping. Anything can contact back seller by email (email@example.com) or Call / SMS / Whatsapp / Wechat (012-3569282) within 3 months upon receiving the shipment. Otherwise NO warranty claim will be allowed.
3. Buyer will have to pay for all the return shipping fees. The returned item must be in complete set or same as the condition as we ship out. Any doubts please contact us.
4. We will not accept return of products that are been damaged during shipment or human being. Only manufacturer defect is accepted.
5. Shipping and handling charges, insurance and other fees are not refundable in any case. Please keep all packing item that has to be serviced, repaired or returned. The buyer holds the responsibility for the package until it arrives at our location.
6. The warranty may not apply or void if:
a) All warranty will be immediately invalidated if unauthorized repairs are made or attempted by unauthorized personnel.
b) This warranty does not cover accident, misuse, improper installation, transport damage, connection to non compatible hardware and the like.
c) This warranty does not cover customer self physical damage.
d) If customer is unable to provide the Proof of Purchase.
7. Seller will not responsible for lost and damaged during delivery by courier service. All claims of damage/lost in transit will inform the buyer if the claim is successful. However, buyer has the right to claim from the courier company.
8. MTT stores reserves all rights to changes without prior notification.
If you have further questions, feel free to email us at firstname.lastname@example.org or SMS / Whatsapp / Wechat / Call us (012-356 9282) and we will reply within 24 hours.