Questions & Comments
Questions & Answers Ask Seller
We will try our utmost best to deliver the goods on the agreed date. However, if we are unable to do so, you will be notified and an alternative date will be arranged. Your order will be delivered at the agreed time and location. You must be available to sign a personal acknowledgement of delivery.
If we are unable to provide you with your order due to unforeseen circumstances, you will be contacted as soon as possible and you will be offered a substitute phone of your choice (subject to availability) or a complete refund.
1)RETURN POLICY TERMS ONLY VALIV FOR, IT THE CUSTOMER RECEIVE PRODUCT DEFECTIVE ITEM.
2)PLEASE DIRECT CONTACT OR WHATSAPP ONE OF OUR E-COMMERCE SUPPORT EXECUTIVE A.S.A.P. , IF CUSTOMER RECEIVE ANY PRODUCT DEFECTIVE ITEM PARCEL FROM OUR COMPANY WITHIN 3 DAYS.
Product Defective Issue Include:
- Can't on / Can't charge
- Screen pop out , LCD / Touch Panel not functioning
- Wi-Fi , Mobile Data connection not functioning , etc ...
- Camera , Speaker , Buzzer and Mic not functioning.
*HUMAN DEFECTIVE IS NOT EXCEPTED.
CUSTOMER SUPPORT (Mon-Sat 11:00am-7:00pm)
SERVICE HELPLINE: 010-7898166
EMAIL : firstname.lastname@example.org
WARRANTY T & C
We doing 1 to 1 exchange without scratch
Exchange within 1 month
Phone 1 year warranty
LCD 3 months warranty
ACC 3 months warranty
Fingerprints 1 month warranty
LCD iPhone 6/ 6+ 1 month warranty
Water damage and drop set NO Warranty
Apple ID NO Warranty
All phone software are F O C BATT 3 months warranty
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