Last Updated @ 10/16/2016 12:11:08 AM
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LelongGadgets may be using variety of courier service to deliver product, the most frequents we use will be Pos laju courier service. It takes 3 - 5 days time to deliver. Charges may vary on location.
Product Information Orders
The information on this site may contain typographical errors or inaccuracies and may not be complete or current. Such errors, inaccuracies or omissions may relate to product description, product picture, pricing and availability. In the event an error occurs, it will be corrected immediately.
Goods Sold are not Refundable or Returnable.
- All items will be delivered only after the payment has been made.
- Please allow 1 to 3 working days to prepare the product delivery after payment.
- Please ensure that your shipping address location has someone in during daytime as PosLaju requires signature upon delivery. If not, they will drop the parcel at the nearest PosLaju office and you will have to collect it yourself.
- We will not hold any further responsibility after the items have shipped out from our place
Damages Missing Items
- We will check and ensure all items are in good condition before send out.
- If you have received an item that has been damaged or have missing items from your order, kindly email within 1 days from the date of receiving, any request later than 1 days will not be entertained. Keep all items, boxes, and packing material shipped to you for inspection. Any of these missing, the return request will not be entertained.
- For damages, you will need to provide us a description and photos of the damage to the item as well as the condition of any packing via email (firstname.lastname@example.org). In the event that an order contains damaged or defective items for which a customer does not wish a replacement, the customer will be responsible for returning the items according to the return policy.
- For missing items, please make sure you have removed all packing material from the shipping box to confirm that the item was not hidden from view. Sometimes small items are shipped inside other items to protect them during shipping. If your order required multiple boxes to ship, it may be helpful check the tracking information to confirm that all packages have been delivered.
- Every product will be check and ensure all items are in good condition before send out.
- Items must be return in the original condition including all items, boxes, and packing material.
- Any of these missing, the return request will not be entertained. Customers need to submit the request within 7 days from the date of receiving, any request later than 7 days will not be entertained.
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