Courier Service : Usually the courier company will takes 1 - 2 working days for delivery after shipping.

All orders come with a tracking number. Normally the pick up time will be between 2.00p.m to 3.00p.m daily. We will update courier tracking numbers into the system in the evening.

Please keep us alert if it is not received 3 working days after shipment date.

Processing Time

All orders will be shipped within 2 working days upon receiving cleared payment. (Noted : MEPS/GIRO/All interbank transfer will only be shipped once payment cleared).

Usually we will trying our best to arrange the shipment within 1 business day or same day delivery.

Business days (Monday-Friday), Excluding Holidays.

Within 2 weeks from our delivery, we accept RETURNS. Customer can ALWAYS return the goods if you find them

A) suspected faulty or

B) you dislike it.

Customer to first contact our Return Merchandise Authorization (RMA) Department by writing to us. Give us the following information in the email.

1. Order Number
2. Product Model Number
3. Quantity Of RMA
4. Brief Description of Your Reason to Return

Our RMA department collegue will then provide you a RMA number, whether it is Case A) faulty or Case B) you dislike it, as well as the ship to address.

Case A) - As for any suspected faulty unit, customer can ship back the item to our address given (at buyer cost). We will test/check or send bank to supplier to test/check the product and if confirm faulty, we will claim from supplier for FOC repairing or replace good unit for replacement and we will ship back the repaired/replacement unit to customer. We warrants to the buyer of the product that the hardware is free of defects in material and workmanship.

Case B) - As for dislike item, within 14 days you ship back the item to our office (at buyer cost). After we receive the sent back item, we will refund 85% of the product price (15% order cancellation fee).