Instant OS Login
ASUS has released new hardware and software designs to shorten system boot-up time to 2-seconds* for a smoother user experience that removes annoying delays under Windows 8, and even previous versions of Windows. Faster system boot and restart means Windows starts quicker and higher efficiency - No more waiting around.
ASUS Boot Setting
Thanks to ASUS Windows 8 hardware optimization, ASUS Boot Setting provides better flexibility in customizing your PCs startup process. You can enter the BIOS directly with one click through a user-friendly interface, and quickly select your preferred system boot up method: either get to the OS in seconds or opt for regular boot up. Whatever your choice, settings are saved and persistent, with no need to choose every time you power on.
A Dedicated Button to Access the BIOS Directly
Designed for those requiring frequent BIOS access, users can easily enter the BIOS automatically when the PC is on standby power with the simple press of a button. It saves you time during boot-up from having to repeatedly press the DEL key. Convenience and ease at its best!
Dual Intelligent Processors 3 with New DIGI+ Power Control
Dual Intelligent Processors 3 with New DIGI+ Power Control
The world’s first Dual Intelligent Processors from ASUS pioneered twin onboard chips - TPU (TurboV Processing Unit) and EPU (Energy Processing Unit). Third generation Dual Intelligent Processors with New DIGI+ Power Control provides a total CPU, memory and SMART DIGI+ Key profile tuning digital power solution, which includes two digital voltage controllers allowing ultra-precise DRAM tuning in addition to ultra-precise CPU voltage control - a first on the AMD platform. It's upgraded with one-click extreme performance optimization with the user-friendly AI Suite II utility. This evolution of innovative and industry-leading ASUS technology provides super-accurate voltage tuning for better efficiency, stability and performance.
New DIGI+ Power Control
All-New Digital Power Control for both CPU and DRAM
The New DIGI+ Power Control design with two digital voltage controllers upgrades motherboard power delivery to an overall solution on AMD AM3+ motherboards, including all-new DRAM controllers that offers ultra-precise memory tuning in addition to ultra-precise CPU voltage control. This evolution of innovative, industry-leading ASUS technology provides the best in class control for better efficiency, stability and performance.
TPU with the All-New SMART DIGI+ Key for a Blazing Performance Boost
Always at the forefront of power design, ASUS propels you into the future standard of power management again by giving you a complete CPU, memory and new SMART DIGI+ Technology with profile tuning digital power solution, which works with the TPU to ramp up performance to its maximum. Enable the all-new SMART DIGI+ Key profile with a single click and adjust CPU ratios manually in the TPU to increase CPU frequency up to an incredible 100%!
Increased CPU and DRAM Overclocking Range
With programmable digital controllers onboard, users can adjust CPU and DRAM voltage and VRM switching frequencies for various overclocking scenarios. New DRAM tuning possibilities make the most of DDR3 memory for better performance with CPU/NB load line calibration and 30% more DRAM current capacity. Thanks to a slew of power options teamed with an extensive and intuitive UEFI BIOS, overclocking very large memory setups is no more difficult than mainstream motherboards.
The Ultimate Turbo Processor
Unleash your performance with ASUS AI Suite II utility. The TPU chip offers precise voltage control and advanced monitoring through Auto Tuning and TurboV functions. Auto Tuning offers a user friendly way to automatically optimize the system for fast, yet stable clock speeds, while TurboV enables unlimited freedom to adjust CPU frequencies and ratios for optimized performance in diverse situations.
Energy Efficiency All Around
Tap into the world's first real-time PC power saving chip through AI Suite II utility. Get total system-wide energy optimization by automatically detecting current PC loadings and intelligently moderating power consumption. This also reduces fan noise and extends component longevity!
ASUS Exclusive Features
One-stop PC Remote Control and Home Entertainment
Remote GO! links PCs, tablets, smartphones and TVs wirelessly together through an existing LAN cable and router setup. It allows users to stream multimedia content from PC to DLNA devices, access their computer anywhere using their mobile device at home, while also allowing easy file transfers between your computer and mobile device. It provides seamless environment for a futuristic connected lifestyle with three useful functions: DLNA Media Hub, Remote Desktop and File Transfer.
DLNA Media Hub: Enjoy HD video, music and photos stored in the PC streaming to your DLNA devices via Wi-Fi connectivity. You can even control the PC to play multimedia on a TV with a tablet. It’s the perfect match for creating your own home theater!
Remote Desktop: Operate and control your PC in real-time from a smartphone or tablet for complete comfort. This function brings notebook-like convenience, by creating a virtual remote desktop, offering portable access to your data in desktop with a smartphone or tablet.
File Transfer: Send and share files between your PC and smart devices* with only a right click on the mouse.
*iPad/iPhone can send, but not receive files from the PC
Set up Your Home PC with Remote GO!
1.Wi-Fi environment setup - use an existing LAN cable and router setup to connect PC and smart devices on the same home network
2.Install Remote GO! software on your PC
3.Download Wi-Fi GO! Remote to your smart devices (Supported Systems: iOS 4.0 or later & Android 2.3 or later)
4.Setup complete - get three useful free apps with ASUS Remote GO!
USB 3.0 Boost
Faster USB 3.0 Transmission with UASP
New ASUS USB 3.0 Boost technology supports UASP (USB Attached SCSI Protocol), the latest USB 3.0 standard. With USB 3.0 Boost technology, a USB device's transmission speed is significantly increased up to 170%, adding to an already impressive fast USB 3.0 transfer speed. ASUS software automatically accelerates data speeds for compatible USB 3.0 peripherals without the need for any user interaction.
World’s 1st USB 3.0 UASP Support – 170% faster instantly
Complete USB 3.0 Solution – Performance boost for most USB devices
Simple Plug & Boost – Auto detection design ensures best performance always
Easy, Worry-free USB BIOS Flashback
USB BIOS Flashback offers the most convenient way to flash the BIOS ever! It allows overclockers to try new UEFI BIOS versions easily, without even entering their existing BIOS or operating system. It even works without key components such as the CPU and memory installed. Just plug in any USB storage and push the dedicated button for 3 seconds. The UEFI BIOS is automatically flashed using ATX standby power. Worry-free updating for the ultimate convenience!
A Dedicated Button to Access the BIOS Directly
Designed for users requiring frequent BIOS access, you can easily enter the BIOS automatically when the PC is on standby power with a press of a button. It saves you time during boot-up from having to repeatedly press the DEL key. Convenience and ease at its best!
Real-time Network Bandwidth Control
With a single-click on/off button, the application currently in use has its data and network bandwidth prioritized over other programs. Moreover, you can prioritize your favorite software easily by configuring profiles through the intuitive user interface. Within the profile, programs can be pre-scheduled to run in a specific time period to avoid network congestion and long-waits on downloads. Auto PPPoE network connection provides a one-step setup for enhanced online convenience. Overall, it's an intuitive network bandwidth control center.
ASUS UEFI BIOS offers the first mouse-controlled graphical BIOS designed with selectable modes, providing a user-friendly interface that goes beyond traditional keyboard-only controls. It also natively supports fully-utilized hard drives larger than 2.2TB in 64-bit operating systems.
ASUS Exclusive Interface
EZ Mode displays frequently-accessed info. Users can choose system performance settings and drag and drop boot priorities. Advanced Mode for performance enthusiasts includes detailed DRAM settings via a dedicated memory info page for complete insight.
New Upgrade! Quick and Easy Info for Enhanced System Control
F12 BIOS snapshot hotkey for sharing UEFI setup info and troubleshooting
New F3 Shortcut for most accessed info
ASUS DRAM SPD (Serial Presence Detect) Information for accessing memory info, detecting faulty DIMMs and helping with difficult POST situations
Latest Transfer Technology
Complete USB 3.0 Integration
Double USB Access, Double Convenience
ASUS facilitates strategic USB 3.0 accessibility for both the front and rear panel - 4 USB 3.0 ports in total. Experience the latest plug & play connectivity at speeds up to 10 times faster than USB 2.0. This motherboard affords greater convenience to high speed connectivity.
SATA 6Gb/s Support
AMD® SB950 Southbridge natively supports next-generation Serial ATA (SATA) storage interface, this motherboard delivers up to 6 Gb/s data transfer rates. Additionally, get enhanced scalability, faster data retrieval, double the bandwidth of current bus systems.
ASUS Crystal Sound
Expand Your PC Audio Experience
To get the most out of your audio entertainment across all formats and quality levels, DTS Connect combines two enabling technologies. DTS Neo:PC™ upmixes stereo sources (CDs, MP3s, WMAs, internet radio) into as many as 7.1 channels of incredible surround sound. Consumers can then connect their PC to a home theater system.DTS Interactive is capable of performing multi-channel encoding of DTS bitstreams on personal computers, and sending encoded bitstreams out of a digital audio connection (such as S/PDIF or HDMI) designed to deliver audio to an external decoder.
DTS UltraPC II
DTS UltraPC II delivers exceptional 7.1 surround through the most popular PC audio setups - your existing stereo speakers or headphones. In addition to virtual surround, it upgrades original sound to new levels with Audio Restoration, recreating the dynamic range of audio files. Symmetry mode improves the balance of perceived loudness across different input sources and Enhance boosts audio quality through high and low frequency equalization. With these technologies, users experience better home theater audio with ease.
CPU, Chipset and Graphics features
AMD® Socket AM3+ for AMD® FX Series CPU up to 8-core
AMD® FX™-Series/Phenom™ II/Athlon™ II/Sempron™ 100 Series Processors (socket AM3+/AM3)
M5A99X EVO R2.0 supports AMD® AM3+/AM3 multi-core processors with unique L3 cache and delivers better overclocking capabilities with less power consumption. It features dual-channel DDR3 1866 memory support and accelerates data transfer rate up to 5200MT/s via HyperTransport™ 3.0 based system bus. This motherboard also supports AMD® CPUs in the new 32nm manufacturing process.
AMD® 990X Chipset
AMD 990X Chipset is designed to support up to 5.2GT/s HyperTransport™ 3.0 (HT 3.0) interface speed and PCI Express™ 2.0 x16 graphics. It is optimized with AMD latest AM3+ and multi-core CPUs to provide excellent system performance and overclocking capabilities.
Quad-GPU SLI and Quad-GPU CrossFireX Support!
Flexible Multi-GPU Solutions, Your Weapon of Choice!
M5A99X EVO R2.0 brings you the multi-GPU choice of either SLI™ or CrossFireX. The motherboard features the most powerful AMD® 990X/SB950 platform to optimize PCIe allocation in multiple GPU configurations. Expect a brand-new gaming style you’ve never experienced before!
Windows 8 Ready
Windows 8 Ready
With hardware driver compatibility tested and assured, ASUS provides a complete solution for Windows 8 support. Starting now, users can experience the next generation operating system on ASUS hardware, and can rest assured that they can easily upgrade once the final driver versions are released without any compatibility issues!
Rich Software Bundled
Whole New Design of CPU-Z
ASUS CPU-Z is a customized ASUS version authorized by CPUID. It has the same functionality and credibility as the original version, with a unique design. Use the whole new look of ASUS CPU-Z to truly report your CPU related information and your uniqueness.
M5A99X EVO R2.0 Product Overview
Other ASUS Features
Adjust system performance parameters with just a few clicks away.
The external SATA port located at the back I/O provides smart setup and hot-plug functions. Easily backup photos, videos and other entertainment contents on external devices.
Quickly ensures memory boot compatibility.
AI Suite II
One-stop Access to Innovative ASUS Features.
Built-in variety of useful profiles offer flexible controls of fan speed to achieve a quiet and cool environment.
ASUS Q-Design enhances your DIY experience.
100% Japan-made Solid Capacitor
Uses 100% Japan-made Solid Capacitor.
Specifications may change without notice due to availability of materials.
AMD AM3+ FX™/Phenom™ II/Athlon™ II/Sempron™ 100 Series Processors
Supports AM3+ 32 nm CPU
Supports CPU up to 8 cores
Supports CPU up to 140 W
AMD Cool 'n' Quiet™ Technology
4 x DIMM, Max. 32GB, DDR3 2133(O.C.)/1866/1600/1333/1066 MHz ECC, Non-ECC, Un-buffered Memory
Dual Channel Memory Architecture
* Refer to www.asus.com or user manual for the Memory QVL (Qualified Vendors Lists).
* Due to OS limitation, when installing total memory of 4GB capacity or more, Windows® 32-bit operation system may only recognize less than 3GB. Install a 64-bit Windows® OS when you want to install 4GB or more memory on the motherboard.
* Due to CPU spec., AMD 100 series CPUs support up to DDR3 1066MHz. With ASUS design, this motherboard can support up to DDR3 1333MHz.
2 x PCIe 2.0 x16 (x16 or dual x8)
1 x PCIe 2.0 x16 (x4 mode, black)
2 x PCIe 2.0 x1
1 x PCI
AMD SB950 controller :
6 x SATA 6Gb/s port(s), gray
Support Raid 0, 1, 5, 10 ASMedia® PCIe SATA controller :
2 x eSATA 6Gb/s port(s), red
Realtek® 8111F, 1 x Gigabit LAN Controller(s)
Realtek® ALC892 8-Channel High Definition Audio CODEC
- Supports : Jack-detection, Multi-streaming, Front Panel Jack-retasking Audio Feature :
- Absolute Pitch 192kHz/ 24-bit True BD Lossless Sound
- Blu-ray audio layer Content Protection
- DTS Ultra PC II
- DTS Connect
- ASUS Noise Filter
- Optical S/PDIF out port(s) at back panel
ASMedia® USB 3.0 controller :
4 x USB 3.0/2.0 port(s) (2 at back panel, blue, 2 at mid-board) AMD SB950 controller :
14 x USB 2.0/1.1 port(s) (8 at back panel, black+red, 6 at mid-board)
Overclocking Protection :
- ASUS C.P.R.(CPU Parameter Recall)
ASUS Dual Intelligent Processors 3 with New DIGI+ Power Control : SMART DIGI+ :
- Smart DIGI+ Key- Quickly delivers optimized VRM frequency, voltage and current for superior CPU/DRAM overclocking performance with one click. ASUS TPU :
- Auto Tuning
- TPU switch ASUS EPU :
- EPU switch ASUS Digital Power Design :
- Industry leading Digital 6 +2 Phase Power Design
- Industry leading Digital 2 Phase DRAM Power Design
- CPU Power Utility
- DRAM Power Utility ASUS Exclusive Features :
- Remote GO!
- USB BIOS Flashback
- AI Suite II
- Ai Charger+
- Front Panel USB 3.0 Support
- ASUS UEFI BIOS EZ Mode featuring friendly graphics user interface
- Network iControl
- USB 3.0 Boost ASUS Quiet Thermal Solution :
- Stylish Fanless Design Heat-pipe solution
- ASUS Fan Xpert ASUS EZ DIY :
- Precision Tweaker 2
- ASUS O.C. Profile
- ASUS EZ Flash 2
- ASUS MyLogo 2
- Multi-language BIOS ASUS Q-Design :
- ASUS Q-Shield
- ASUS Q-LED (CPU, DRAM, VGA, Boot Device LED)
- ASUS Q-Slot
- ASUS Q-DIMM
- ASUS Q-Connector
Back I/O Ports
1 x PS/2 keyboard/mouse combo port(s)
2 x eSATA 6Gb/s
1 x LAN (RJ45) port(s)
2 x USB 3.0
8 x USB 2.0 (one port can be switched to USB BIOS Flashback)
1 x Optical S/PDIF out
6 x Audio jack(s)
Internal I/O Ports
1 x USB 3.0 connector(s) support(s) additional 2 USB 3.0 port(s) (19-pin)
3 x USB 2.0 connector(s) support(s) additional 6 USB 2.0 port(s)
1 x TPM connector(s)
1 x COM port(s) connector(s)
6 x SATA 6Gb/s connector(s)
1 x CPU Fan connector(s) (1 x 4 -pin)
1 x CPU OPT Fan connector(s) (1 x 4 -pin)
3 x Chassis Fan connector(s) (3 x 4 -pin)
1 x S/PDIF out header(s)
1 x 24-pin EATX Power connector(s)
1 x 8-pin ATX 12V Power connector(s)
1 x Front panel audio connector(s) (AAFP)
1 x System panel(s) (Q-Connector)
1 x DirectKey Button(s)
1 x DRCT header(s)
1 x MemOK! button(s)
1 x TPU switch(es)
1 x EPU switch(es)
1 x Clear CMOS jumper(s)
1 x USB BIOS Flashback button(s)
4 x SATA 6Gb/s cable(s)
1 x SLI bridge(s)
1 x Q-connector(s) (2 in 1)
64 Mb Flash ROM, UEFI BIOS, PnP, DMI2.0, WfM2.0, SM BIOS 2.7, ACPI 2.0a, Multi-language BIOS, ASUS EZ Flash 2, F12 PrintScreen, F3 Shortcut Function and ASUS DRAM SPD (Serial Presence Detect) memory information
WfM 2.0, DMI 2.0, WOL by PME, WOR by PME, PXE
Anti-virus software (OEM version)
ATX Form Factor
12 inch x 9.6 inch ( 30.5 cm x 24.4 cm )
Specifications may change without notice due to availability of materials.
NOTE: All goods sold are subjected to stock availability. If the stock is unavailable/sold out, we will proceed refund to your bank account/credit card. Due to bank process, it may takes up to 7-14 working days.
Buy with confidencewe have 36410 Good Ratings from buyers !
Q: How do I make purchase on Lelong.com.my? A: You are required to registered as a Lelong member in order to make any purchases on Lelong.com.my, or else you can still email to us for ordering.
Q: Are there any charges? A: Yes, if you make your payment via NetPay or PayPal services.
- Lelong charges 3% service fee of the total sales amount on every NETPAY transaction.
- PayPal charges up to 3.9% on local buyer and up to 5% on oversea buyer for using their services.
Q: How much do NetPay / PayPal charge per transaction?
A: Please refer their calculation examples as below:
NetPay (Credit card/Debit card)
It charges 3% service fee for every NetPay transaction
For example Assuming, the total sales = Rm100,
NetPay service fee (3% + 6% GST) = Rm3.18,
Shipping fee Rm10 (+ 6% GST) = Rm10.60,
Total Price: Rm113.78
Buyer can getfull refund upon cancellation (T&C applies)
It charges 3.9% + Rm2 service fee for local buyer, and 5% + Rm2.00 service fee for oversea buyer.
Example A (Local buyer) Assuming, the total sales = Rm100,
PayPal service fee ((3.9%+Rm2.00) + 6% GST) = Rm6.25,
Shipping fee is Rm10 (+ 6% GST) = Rm10.60,
Total Price: Rm116.85
Example B (Oversea buyer) Assuming, the total sales = Rm100,
PayPal service fee ((5%+Rm2.00) + 6% GST) = Rm7.42,
Shipping fee is Rm10 (+ 6% GST) = Rm10.60,
Total Price: Rm118.02
Q: What if I'm not a Lelong member, but I want to make payment using my PayPal? A:Yes, you can.Kindly provide us with your PayPal account and email address, we will issue an official invoice for you to proceed payment.
Q: How do I skip the extra charges from NetPay / PayPal?
A: You can use Cash Deposit Machine (ATM), or Direct Funds Transfer (Internet Banking) your money into either 1 of our bank accounts above, then upload your payment details or bank receipts to your order as a reference.
Q: How do I upload my payment details or bank receipts?
A: Once you've done the transfer, kindly notify us by uploading the payment details or bank receipt to your order, we will then proceed your shipment once the payment has been verified. Please refer to the instructions below:
Tips:To purchase Multiple items, please click Add Cart to choose more than 1 item, also Combine Shipping will be generated accordingly. ^_^
NOT a LELONG member?
Please email to us at email@example.com, and remark details as below:
i. Item, Brand, and Model
iii. Delivery Address
We will revert to you accordingly with the Total Price (included shipping fee), then you may proceed payment if you are agreed with it.
Once payment is made, you can notify us through email with following details:
i. Payment - Bank, Amount, Date
ii. Delivery details - Recipient name, Address, and Contact number
We will proceed your shipment once the payment is verified.
Q: Can I pay by cheque?
A: Yes, you can but orders will only be released after the cheque is cleared.
- Clearing period for same bank cheque takes 1 working day, and 3 working days for a Third-party bank cheque.
Q: What about payment via NETPAY / PAYPAL ? A: Your order and payment details will be automatically generated/updated by NetPay / PayPal.
Q: What about my tracking details? A:Tracking number normally will be given/updated on the next working day.
Q: When is your cut off time? A: Please be advised that our last daily order closed at 1:00P.M., kindly submit all your order and payment details as early as possible, so we could arrange your shipment ASAP.
Q: I can not find the "OTHER PAYMENT METHODS" to upload my payment details/banking receipts. How?
A: If you can not find the button for "Other Payment Methods" at the check-out section, please follow the steps below:
Step 1. Use this link to fix the Bug: http://bit.ly/2cszQAc<== (Copy and Paste, then press ENTER on your browser)
Step 2. Click "Make Payment"
Step 3. Follow the final steps in the picture below:
Your order is successful !
List of Courier Services
Shipping and Processing: Orders placed are typically processed and shipped within 24-business hour, except for weekend and public holidays. Once an order has processed, delivery time normally would takes 1-working day to reach within West Malaysia and 4-7 working days (POS Malaysia) / 1-2 working days (POSLAJU) to reach East Malaysia. After your order has been processed and shipped, you will receive a shipping confirmation and status update that contains the tracking details.
Light items (below 1KG) - Processor, Memory RAM, Flash Drive, Software, Mouse, and etc.
Heavy items (above 1.5KG) - Power Supply, Monitor, CPU Case, Motherboard, Printer, and etc.
Peninsular (West Malaysia)
- All shipment will be deliver by POSLaju / GDExpress. (ETA 1-working day)
- Shipment to Free Trade Zone will be deliver by POSLaju (ETA 1 to 2-working day)
Sarawak / Sabah / Labuan (East Malaysia)
- Light shipment delivers by POSLaju (ETA 1 to 2-working day) as default shipping method, changing or upgrading to other couriers are required to top-up for extra charges.
- Heavy shipment delivers by POS Malaysia (ETA 4 to 7-working day) as default shipping method, top-up is required for upgrading to fast shipping couriers such as POSLaju or GDEXpress.
NOTE: If you want other courier services, kindly remark on your order or notify us as early as posible, or else we may not be able to stop it once the shipment has left our warehouse. Top-up may be required for different courier services.
Fast Shipping: The default shipping method to East Malaysia is POS Malaysia. Customer who prefers fast shipment is required upgrade to POSLAJU, top-up fees may vary depends on the size/weight of the parcel and as well as the final location.
Shipping Details (required): Recipient name, address, contact number, and email address (for Warranty). Moreover, student or lecturer's ID number is also required for delivery to University/College or school.
Shiping Destination: We ship both nationwide and worldwide, ship rates may vary depends on the courier company.
Late Shipment: We do not guarantee transit times and shipping fees are non-refundable through us. However, the shipping methods listed below are guaranteed directly through the shipping carrier with certain exceptions such as weather delays, traffic delays, and failed delivery attempts. Please contact the courier directly if you think the shipment is delayed or being late.
Incomplete or Incorrect Address Submission: Please review your shipping address carefully when placing an order. Errors in the shipping address may cause delays in transit times or shipment returned. We will not resend the same order until it is returned to us by the courier and customer is require to bear the cost for resending shipment.
Shipment Rate Estimation
Subsequently, every 500gram (RM)
Poslaju (Below 0.9kg)
Poslaju (Below 1.5kg) Pos standard (1.6kg+)
Poslaju (Below 1.5kg)
Pos standard (1.6kg+)
Welcome to Castle IT Online Store. Terms and conditions stated below applies to all visitors and users of castleitonline.com / lelong.com.my/merchant/castleit.htm. You're bound by these terms and conditions as long as you're on castleitonline.com / lelong.com.my/merchant/castleit.htm.
Buyer's MUST READ
The following terms and conditions govern the sale of products by Castle IT Online Store. By submitting your on-line order to Castle IT Online Store, you have indicated your acceptance to be bound by these terms and conditions of sale. At Castle IT Online Store's sole discretion, these terms and conditions may be changed without prior notice at any time.
Goods sold are not returnable, exchangeable or refundable. Note: All goods sold are subjected to stock availability. If the stock is unavailable/sold out, we will proceed refund to your bank account/credit card. Due to bank process, it may takes up to 7-14 working days.
Confirmed order must pay within 5 days.
Please allow us 1 to 2 working daysto process order shipment.
Tracking number will be provided/updated within 24 working hours after shipment made. (Lelong or SMS)
Availability Castle IT Online Store does not guarantee that products and services advertised on our website will be available when ordered or thereafter.
All orders are based on first come first serve basis. If the item you ordered is unavailble/sold out, you may cancel that item and request for a refund or place a back-order for it, however the remainder of your order will be shipped. We will contact u via email, lelong PM, or phone. (Please MAKE SURE your given Contact Details are correct so we can get in touch to you.)
Seller shall not held responsible for lost damage of the item during delivery by courier service. However, buyer has the right to claim from the courier company.
You may request for a hardcopy receipt under the remark section on your order.
If you prefer to have a product test, kindly request before order being shipped.
Custom PC assemble is FREE of CHARGES while purchasing whole PC set, please remark to us if you'd would like us to help you assemble the PC or you prefer to do-it-yourself.
Order Cancellations Changes For the benefit of our customers, we attempt to process orders as rapidly as possible. As such, orders may be sent to our warehouse for fulfillment very soon after they are placed. Due to difficulty of locating orders once they have begun the fulfillment process, we will not be able to make any order changes or cancellations once they have reached this stage of processing.
Please review orders very carefully prior to submitting them and in the case a cancellation is necessary; please contact us as soon as possible to increase the likelihood that we are able to stop your order before it goes to the warehouse for fulfillment. Unfortunately, no guarantees can be made.
Shipping Risks during Shipping When products are shipped to you by common courier, Castle IT Online Store's liability to you for breakage and/or non-delivery of the products by the common carrier to you will be limited by the limits of a liability provided by the common carrier's terms and conditions of carriage. You may wish to purchase insurance from loss or breakage during carriage for full insurable value of the products you have ordered by making the approriate requests when placing your order with Castle IT Online.
Errors, Misprints, and Omissions Our goal is to provide current and accurate information on our website. However, errors, misprints, and omissions sometimes occur. These include but are not limited to incorrect or incomplete prices, descriptions, specifications, stock availability, photographs or illustrations. Castle IT Online Store makes no warranty that the content of the website is accurate or complete.
Prior to shipment or delivery of any order, Castle IT Online Store may cancel, reject, correct, or terminate any order for products, services, or insurance for which the price was incorrectly displayed or where we otherwise displayed erroneous, incomplete, or inaccurate information. Castle IT Online Store cancel, reject, correct, or terminate at any stage of the order processing, including after an order has been submitted and confirmed, and your credit card or debit card has been charged or an eletronic funds transfer has been sent or received. In the event your order is cancelled by Castle IT Online Store after your payment has been made, Castle IT Online Store will proceed a refund to you via eletronic bank transfer.
Castle IT Online Store is not obligated to complete any sell of products, services, or insurance based on errors, misprints, or omissions on our website.
Castle IT Online Store may at any time, with no prior notice or liability to any website user (a) correct any error, inaccuracy, or omission; (b) change the products and services available on the website, or the prices, fees, description, and specifications of such products, services, and insurance; (c) limit quantitie, promotional or otherwise, available for sale.
If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please refer no.14 and no.15 for return and refund policy.
Refund Policy Refund only when the item is sold out/unavailable.
Return Policy Any item purchased from Castle IT Online Store may be returned for credit, provided that it is returned sealed (in its original, unopened, undamaged packaging, with all documentation, just as it left Castle IT Online Store), via appropriate shipping methods. If a unit is returned unsealed, any costs incurred in the recertification of that item to the condition stated on the original invoice, plus any applicable restock fees, will be deducted from any refund or will be invoiced to the customer. Recertification fees will apply to any unsealed units returned without regard as to whether the unit was actually installed or otherwise used. Castle IT Online Store reserves the rights to reject or refuse to refund if the item has been unsealed by the customer.
Please keep a copy of your courier's Consignment Note, Tracking Number or Order ID as warranty reference.
All products are eligible with warranty.
Warranties may take more than 7-weeks, as they will be returned to distributor/service centre, it will depend on their progress.
We offer 1-to-1 exchange policy for faulty item on the first 7-days, beyond that period will be handled with normal warranty procedure.
Warranty do not cover burn, mark, lightning strike, water damage, during courier delivery or any physical defect/damage caused.
Warranty do not cover modification, personal repair or excessive over-clocking results in malfunction.
Certain product may requires buyer manually registration.
Please note that buyer are required to pay for the shipping fees when sending-in warranty and warranty return over first 7-days.
There would be a service charge imposed over a period of time when buyer requires to send in warranty on behalf of them. For instances, a motherboard with 3 years warranty will be entitled to have service free for the first year only.
RMA / WARRANTY
Please submit your warranty details here: bit.ly/1f3J4Uc
OR do it the manual way as below:
Warranties Return Procedures
Step 1 Prepare your faulty unit
Step 2 Attach a paper note with your information:
iii. Contact number
iv. Email Address
v. Order ID / Invoice number (if any)
vi. Problem (simple description)
Step 3 SHIP/RETURN it to our Warranty Department.
You may send your warranty queries to us at firstname.lastname@example.org
Questions & AnswersDo you have any questions to ask merchant about this productAsk Seller
Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.