Unlock integrated graphics performance for up to 30% boost
Exclusive GPU Boost is able to unlock any APU for overclocking integrated graphics. Even non-Black Edition APUs can be boosted – for an integrated graphics performance increase of up to 30%! Gaining this unique power is as simple as flipping an onboard switch or using ASUS AI Suite 3 utility. It easily delivers stable system-wide upgrades for every use.
USB 3.0 Boost (UASP Support)
170% faster transfer speeds than traditional USB 3.0
ASUS USB 3.0 Boost technology supports UASP (USB Attached SCSI Protocol) in Windows 8. With USB 3.0 Boost technology, a USB device's transmission speed is significantly increased up to 170%, adding to already fast USB 3.0 performance. ASUS software automatically accelerates data rates for compatible USB 3.0 peripherals without any user interaction.
World’s 1st USB 3.0 UASP support – instantly 170% faster.
Complete USB 3.0 solution – performance boost under Turbo Mode or UASP Mode for most USB devices.
Simple plug and boost – auto detection design ensures best performance.
All-round protection provides the best quality, reliability, and durability
ASUS motherboards guard your PC with 5X Protection. We use quality components like DIGI+ VRM digital power design for precise APU power on demand, ESD units tested to strict standards that eliminate electrostatic interference, and resettable fuses around DRAM slots to prevent overcurrent and short-circuit damage. We also use corrosion-resistant back I/O shields, all examples of ASUS providing the best possible reliability and durability.
DIGI+ Power Control (DIGI+ VRM & DRAM)
Precise Digital Power Control for both APU and DRAM
Power control is one of the most essential motherboard designs. Intelligent APU power draw detection with ASUS DIGI+ Power Control is an innovative, industry-leading technology increasing overclocking potential, enhancing system stability, and improving power efficiency with superior flexibility and accurate control
*DIGI+ VRM functions also available in FM2+ & FM2 CPUs.
Enhanced DRAM Overcurrent Protection
Short-circuit damage prevention
Onboard resettable fuses prevent overcurrent and short-circuit damage. This extends beyond I/O ports to DRAM to safeguard system and device lifespan.
Strong ESD protection for extended component lifespan
Electrostatic discharges (ESD) can happen suddenly, and their damaging effects are often underestimated. ASUS ESD Guards offer an active protective circuit design that ensures electrostatic discharges are properly grounded, providing greater component longevity.
High-Quality 5K-Hour Solid State Capacitors
2.5X longer lifespan with excellent durability
ASUS high-quality solid state capacitors assure a 5,000-hour lifespan, equivalent to 2.5 times longer than traditional capacitors. All capacitors pass testing under temperatures as high as 105 degrees centigrade and meet Japanese industrial standards to provide excellent durability and enhanced thermal capacity.
Stainless Steel Back I/O
3X more durable corrosion-resistant coating
ASUS motherboard back I/O panels are made from strong and corrosion-resistant stainless steel, which is bonded with a thin layer of chromium oxide to enhance anti-corrosive properties. Passing 72-hour spray salt endurance tests, ASUS stainless steel back I/O panels have a usage life three times longer compared to ordinary panels.
Exclusive EZ Mode adds useful info to become even easier
Media-renowned UEFI BIOS from ASUS provides the smoothest mouse-controlled graphical BIOS, and now features more intuitive functions to quickly take you to favorite BIOS pages and frequently-accessed settings through custom shortcuts. You can even write quick notes in-BIOS for future reference, view an activity log of setting changes and modifications, and rename SATA ports. EZ Mode has a whole new look, upgraded with extra-friendly capabilities like detailed fan controls, D.O.C.P profile settings, SATA information, and fast clock adjustment. Together, these perfect your BIOS experience.
1. Fast Clock Adjustment
Easily change the time and date in EZ Mode using the mouse.
2. EZ D.O.C.P Settings
Quickly apply D.O.C.P settings in UEFI BIOS EZ Mode, achieving better DRAM performance.
3. EZ Fan Settings
As demanded by the community, detailed fan controls come to EZ Mode so you can switch fan profiles for quick cooling and noise-level supervision.
4. SATA Information
Displays each SATA port details for you to easily recognize devices.
Get all your favorite functions on one page
F4 or right click to add settings to My Favorites under Advanced Mode, which cuts time spent on searching and further speeds up system tuning.
One press to apply and access frequent settings
Now you can customize your own shortcut log by pressing F4 or right clicking to create shortcuts to frequently-used settings. Instantly access them by simply hitting the F3 hotkey.
You no longer need to have a pen and paper notepad around. Quick Note works inside the BIOS so you can just type remarks and ideas to help you remember important settings info and save time on trial and error.
Always forget those important BIOS changes you did? This friendly function creates a tuning log to track your BIOS settings history, which can be saved onto a USB drive.
SATA Port Renaming
You can rename your SATA ports for easy identification, including by usage scenario. Get greater convenience and spend less time on finding the right devices when you want to change settings.
Remote GO! links PCs, tablets, smartphones, and TVs wirelessly through a LAN cable and router. It allows you to stream multimedia content from PC to DLNA devices, access your computer anywhere using smart devices at home, and easily transfer files to and from your PC. Now upgraded with new Cloud GO!, which syncs your multiple cloud storage accounts and backs up content to your PC with one click.
Set up Your Home PC with Remote GO!
1.Wi-Fi environment setup - use an existing LAN cable and router setup to connect PC and smart devices on the same home network
2.Install Remote GO! software on your PC
3.Download Wi-Fi GO! &NFC Remote to your smart devices (Supported Systems: iOS & Android)
4.Setup complete - get four free apps with ASUS Remote GO!
One stop to sync and backup for your cloud storage
Your cloud file manager for ASUS WebStorage, Dropbox, and Google Drive. Synchronize files across cloud storage accounts with a click, with no more bothersome uploading and downloading to and from different accounts.
*2013 Google Inc. All rights reserved. Google and the Google Logo are registered trademarks of Google Inc.
Check your PC in real-time from a smartphone or a tablet
Accesses your PC from smart devices with real-time control for complete comfort. This function creates a virtual desktop on smart devices, offering portable access to content and control over your PC from anywhere at home.
Media Streaming Hub
Streaming multimedia content is easier than before
Streaming multimedia content is easier than before Enjoy HD content, music, and photos from PC on your HDTV via Wi-Fi, perfect for creating your own home theater!
Easy data sharing
Send and share files between your PC and smart devices with only a right click on the mouse.
The Latest Transfer Speed
PCI Express 3.0
PCI Express 3.0 uses improved encoding that provides twice the performance of PCI Express 2.0. Total bandwidth for an x16 link reaches 32GB/s, delivering unprecedented data speeds combined with the convenience and seamless transition offered by complete backward compatibility.
*Only FM2+ Processors can support PCIe3.0
Complete USB 3.0 integration
Double USB access, double the convenience
ASUS facilitates USB 3.0 accessibility for both the front and rear panel. Experience the latest plug n play connectivity at speeds up to 10 times faster than USB 2.0. Our motherboards afford greater convenience with high speed connectivity.
SATA 6.0 Gb/s
Twice the speed
ASUS provides SATA 6.0 Gb/s ports with enhanced scalability, faster data retrieval, and double the bandwidth of SATA 3Gb/s.
ASUS AI Suite 3 offers a brand new user experience through a clearer and more attractive interface with support for larger monitors. It consolidates all exclusive ASUS features into one simple-to-use package, allowing you to supervise overclocking, energy consumption, fan speeds, voltages and more. This all-in-one app offers diverse and easy to use functionality, with no need to switch back and forth between different utilities.
USB BIOS Flashback
Simple plug and press hardware-based BIOS flashing
Hardware-level USB BIOS Flashback allows users to update to new UEFI BIOS versions even without a CPU or DRAM installed. Just plug in a USB flash drive containing the BIOS file and press the BIOS Flashback button for 3 seconds with the power supply connected. Hassle-free updating for ultimate convenience!
Real-time network bandwidth management
One click to prioritize network traffic for applications you're currently using or set up favorite profiles to run at specific times. Avoid network congestion, speed up downloading, and make sure online gaming runs optimized, all through an intuitive user interface.
Enhanced memory compatibility: save time on trial and error
Memory issues can be difficult to diagnose and even harder to fix or work around. If RAM problems are preventing your system from booting, MemOK! helps by automatically loading failsafe settings to enable basic functionality with a simple push of a button on the motherboard. This troubleshooting feature saves you time and annoyance, and adds to the confidence of DIY builders.
Easy, quick, and accurate connections
Motherboard front panel wires and connectors used to be notorious as the hardest and most tedious part of the build process. You had to figure out which one went where, or consult confusing manuals. This took forever and caused needless frustration. The Q-Connector steps in to take care of all that. It’s a one-piece plug that sits on top of the front panel headers, with clearly marked inputs for each. You no longer have to mess with easily-bent pins. The wires go into the Q-Connector, and you’re good to go.
Effortless PCI Express component removal
Press the Q-Slot clip lightly, and graphics cards just pop out. The large winged clip is easy to reach so you don’t have to struggle with installing or removing even the biggest graphics cards.
Designed for those requiring frequent BIOS access, users can easily enter the BIOS when the PC is on standby power with a simple press of a button. It saves you time during boot-up as you don’t have to repeatedly press the DEL key. Convenience and ease at their best!
*Motherboard image used is for demonstration purposes only.
ASUS Boot Setting
Multiple startup options
Thanks to ASUS Windows 8 hardware optimization, ASUS Boot Setting provides better flexibility in customizing your PC’s startup process. You can shorten system boot-up time to 2-seconds* for a smoother user experience under Windows 8, and even previous versions of Windows. Also, you can enter the BIOS directly with one click through a user-friendly interface, and quickly select your preferred system boot up method: either get to the OS in seconds or opt for regular boot up. Whatever your choice, settings are saved and persistent, with no need to choose every time you power on. *On select models
Following up on popular 1080p full HD, 4K Ultra HD is the next big thing, and you’re ready for the upgrade thanks to integrated graphics that natively support up to 4096 x 2160 via HDMI or DisplayPort. That’s four times the pixel count of 1080p (1920 x 1080), offering incredible visual clarity, detail, and realism.
*Only FM2+ APU can support up to 4096 x 2160 resolution display via HDMI port
Work with up to 3 displays
Connect up to three independent monitors at once using video outputs such as DisplayPort, HDMI, DVI, or VGA. Choose your outputs and set displays to either mirror mode or extended mode.
AMD® Dual Graphics Technology
AMD Radeon™ Dual Graphics is an exclusive technology only available to AMD platforms. It allows AMD APUs and selected AMD Radeon™ HD 6000 series graphics cards to work together, delivering an unrivalled 3D gaming graphics quality and performance. By combining both the discrete and integrated graphics processors, gamers can now enjoy faster and smoother frame rates on any latest gaming titles.
AMD® Eyefinity Technology
Supporting multiple independent display outputs simultaneously, AMD®Eyefinity technology delivers innovative graphics display capabilities enabling massive desktop workspaces and ultra-immersive visual environments for the ultimate panoramic computing experience
Quad-GPU CrossFireX Support
Brings you multi-GPU support using AMD CrossFireX. The A88X chipset optimizes PCI Express allocation in multiple graphics card configurations, so you can expect brand-new gaming like you’ve never experienced before!
AMD® A-Series Accelerated Processor with AMD Radeon™ R Series Graphics
This motherboard fully supports the latest AMD Socket FM2+ Kaveri APUs with AMD Radeon R series graphics and retains compatibility with AMD Socket FM2 (Richland and Trinity) APUs. AMD Socket FM2+ APUs support Microsoft® DirectX 11.1 for incredibly fast and smooth graphics, native PCI Express 3.0 for full-speed expansion and 4K resolutions via HDMI and DisplayPort connections.
AMD® A88X FCH(Bolton D4)
AMD® A88X FCH (Bolton D4) is designed to support up to 5GT/s interface speed and PCI Express™ 2.0 graphics. It natively supports 8 x SATA 6Gb/s ports and 4 x USB 3.0 Ports.
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Motherboards are EU Energy-related Products (ErP) ready, which requires products meet high efficiency standards with regards to energy consumption. This is in line with the ASUS vision of creating environmentally-friendly and energy-efficient products through design and innovation that reduce the carbon footprint of products and thus mitigate ecological impact.
AMD Socket FM2+ Athlon™/A- Series Processors
Supports CPU up to 4 cores
Supports AMD® Turbo Core 3.0 Technology
* Refer to www.asus.com for CPU support list
AMD A88X (Bolton D4)
4 x DIMM, Max. 64GB, DDR3 2400(O.C.)/2250(O.C.)/2200(O.C.)/2133/1866/1600/1333 MHz Non-ECC, Un-buffered Memory
Dual Channel Memory Architecture
Support AMD Memory Profile (AMP) memory
* The Max. 64GB memory capacity can be supported with DIMMs of 16GB (or above). ASUS will update QVL once the DIMMs are available on the market.
* Hyper DIMM support is subject to the physical characteristics of individual CPUs.
* Refer to www.asus.com for the Memory QVL (Qualified Vendors Lists).
* Due to OS limitation, when installing total memory of 4GB capacity or more, Windows® 32-bit operation system may only recognize less than 3GB. Install a 64-bit Windows® OS when you want to install 4GB or more memory on the motherboard.
Integrated AMD Radeon™ R/HD8000/HD7000 Series Graphics in the A-Series APU
Multi-VGA output support : HDMI/DVI/RGB/DisplayPort ports
- Supports HDMI with max. resolution 4096 x 2160 @ 24 Hz / 1920 x 1200 @ 60 Hz*1
- Supports DVI with max. resolution 2560 x 1600 @ 60 Hz
- Supports RGB with max. resolution 1920 x 1600 @ 60 Hz
- Supports DisplayPort with max. resolution 4096 x 2160 @ 60 Hz
Maximum shared memory of 2048 MB
AMD® Dual Graphics technology support *2
Supports AMD 3-Way CrossFireX™ Technology
2 x PCIe 3.0/2.0 x16 (x16 or dual x8) *3
1 x PCIe 2.0 x16 (x4 mode)
2 x PCIe 2.0 x1
2 x PCI
AMD A88X FCH(Bolton D4) chipset :
6 x SATA 6Gb/s port(s), yellow
2 x eSATA 6Gb/s port(s), red
Support Raid 0, 1, 5, 10, JBOD
Realtek® 8111GR, 1 x Gigabit LAN Controller(s)
Realtek® ALC1150 8-Channel High Definition Audio CODEC
- Supports : Jack-detection, Multi-streaming, Front Panel Jack-retasking
AMD A88X FCH(Bolton D4) chipset :
4 x USB 3.0 port(s) (2 at back panel, blue, 2 at mid-board) AMD A88X FCH(Bolton D4) chipset :
10 x USB 2.0 port(s) (2 at back panel, black, 8 at mid-board) ASMedia® ASM1042 controller :
2 x USB 3.0 port(s) (2 at back panel, blue)
ASUS Dual Intelligent Processors 4 with 4-Way Optimization :
- The tuning key perfectly consolidates ASUS-exclusive DIGI+ Power Control, TPU, EPU, and Fan Xpert 2 optimize the digital power setting, system performance, power saving and whole system cooling configuration ASUS 5X Protection :
- ASUS DIGI+ VRM - 6 + 2 Phase digital power design
- ASUS Enhanced DRAM Overcurrent Protection - Short circuit damage prevention
- ASUS ESD Guards - Enhanced ESD protection
- ASUS High-Quality 5K-Hour Solid Capacitors - 2.5x long lifespan with excellent durability
- ASUS Stainless Steel Back I/O - 3x more durable corrosion-resistant coating ASUS EPU :
- EPU switch ASUS Exclusive Features :
- GPU Boost
- Remote GO!
- USB BIOS Flashback
- AI Suite 3
- Ai Charger+
- USB Charger+ *4
- Low EMI Solution
- ESD Guards
- ASUS UEFI BIOS EZ Mode featuring friendly graphics user interface
- Network iControl
- USB 3.0 Boost
- Disk Unlocker ASUS Quiet Thermal Solution :
- Stylish Fanless Design Heat-pipe solution
- ASUS Fan Xpert 2 ASUS EZ DIY :
- Precision Tweaker 2
- ASUS O.C. Tuner
- ASUS CrashFree BIOS 3
- ASUS EZ Flash 2
- ASUS MyLogo 2
- ASUS USB BIOS Flashback
- ASUS UEFI BIOS EZ Mode
- Multi-language BIOS ASUS Q-Design :
- ASUS Q-Shield
- ASUS Q-Code
- ASUS Q-Slot
- ASUS Q-Connector
1 x PS/2 keyboard/mouse combo port(s)
1 x DVI
1 x D-Sub
1 x DisplayPort
1 x HDMI
2 x eSATA 6Gb/s
1 x LAN (RJ45) port(s)
4 x USB 3.0
2 x USB 2.0
1 x Optical S/PDIF out
5 x Audio jack(s)
Internal I/O Ports
1 x USB 3.0 connector(s) support(s) additional 2 USB 3.0 port(s) (19-pin)
4 x USB 2.0 connector(s) support(s) additional 8 USB 2.0 port(s)
1 x COM port(s) connector(s)
6 x SATA 6Gb/s connector(s)
1 x CPU Fan connector(s) (4 -pin)
4 x Chassis Fan connector(s) (4 -pin)
1 x S/PDIF out header(s)
1 x 24-pin EATX Power connector(s)
1 x 8-pin ATX 12V Power connector(s)
1 x Front panel audio connector(s) (AAFP)
1 x System panel(s) (Q-Connector)
1 x DirectKey Button(s)
1 x DRCT header(s)
1 x MemOK! button(s)
1 x TPU switch(es)
1 x EPU switch(es)
1 x Clear CMOS jumper(s)
1 x USB BIOS Flashback button(s)
4 x SATA 6Gb/s cable(s)
1 x Q-connector(s) (2 in 1)
64 Mb Flash ROM, UEFI AMI BIOS, PnP, DMI2.0, WfM2.0, SM BIOS 2.7, ACPI 2.0a, Multi-language BIOS, ASUS EZ Flash 2, ASUS CrashFree BIOS 3, F12 PrintScreen Function, F3 Shortcut Function and ASUS DRAM SPD (Serial Presence Detect) memory information
Drivers, ASUS utilities, ASUS Update, Anti-virus software (OEM version)
Specification may change without notice due to availability of materials.
NOTE: All goods sold are subjected to stock availability. If the stock is unavailable/sold out, we will proceed refund to your bank account/credit card. Due to bank process, it may takes up to 7-14 working days.
Buy with confidencewe have 36221 Good Ratings from buyers !
Q: How do I make purchase on Lelong.com.my? A: You are required to registered as a Lelong member in order to make any purchases on Lelong.com.my, or else you can still email to us for ordering.
Q: Are there any charges? A: Yes, if you make your payment via NetPay or PayPal services.
- Lelong charges 3% service fee of the total sales amount on every NETPAY transaction.
- PayPal charges up to 3.9% on local buyer and up to 5% on oversea buyer for using their services.
Q: How much do NetPay / PayPal charge per transaction?
A: Please refer their calculation examples as below:
NetPay (Credit card/Debit card)
It charges 3% service fee for every NetPay transaction
For example Assuming, the total sales = Rm100,
NetPay service fee (3% + 6% GST) = Rm3.18,
Shipping fee Rm10 (+ 6% GST) = Rm10.60,
Total Price: Rm113.78
Buyer can getfull refund upon cancellation (T&C applies)
It charges 3.9% + Rm2 service fee for local buyer, and 5% + Rm2.00 service fee for oversea buyer.
Example A (Local buyer) Assuming, the total sales = Rm100,
PayPal service fee ((3.9%+Rm2.00) + 6% GST) = Rm6.25,
Shipping fee is Rm10 (+ 6% GST) = Rm10.60,
Total Price: Rm116.85
Example B (Oversea buyer) Assuming, the total sales = Rm100,
PayPal service fee ((5%+Rm2.00) + 6% GST) = Rm7.42,
Shipping fee is Rm10 (+ 6% GST) = Rm10.60,
Total Price: Rm118.02
Q: What if I'm not a Lelong member, but I want to make payment using my PayPal? A:Yes, you can.Kindly provide us with your PayPal account and email address, we will issue an official invoice for you to proceed payment.
Q: How do I skip the extra charges from NetPay / PayPal?
A: You can use Cash Deposit Machine (ATM), or Direct Funds Transfer (Internet Banking) your money into either 1 of our bank accounts above, then upload your payment details or bank receipts to your order as a reference.
Q: How do I upload my payment details or bank receipts?
A: Once you've done the transfer, kindly notify us by uploading the payment details or bank receipt to your order, we will then proceed your shipment once the payment has been verified. Please refer to the instructions below:
Tips:To purchase Multiple items, please click Add Cart to choose more than 1 item, also Combine Shipping will be generated accordingly. ^_^
NOT a LELONG member?
Please email to us at email@example.com, and remark details as below:
i. Item, Brand, and Model
iii. Delivery Address
We will revert to you accordingly with the Total Price (included shipping fee), then you may proceed payment if you are agreed with it.
Once payment is made, you can notify us through email with following details:
i. Payment - Bank, Amount, Date
ii. Delivery details - Recipient name, Address, and Contact number
We will proceed your shipment once the payment is verified.
Q: Can I pay by cheque?
A: Yes, you can but orders will only be released after the cheque is cleared.
- Clearing period for same bank cheque takes 1 working day, and 3 working days for a Third-party bank cheque.
Q: What about payment via NETPAY / PAYPAL ? A: Your order and payment details will be automatically generated/updated by NetPay / PayPal.
Q: What about my tracking details? A:Tracking number normally will be given/updated on the next working day.
Q: When is your cut off time? A: Please be advised that our last daily order closed at 1:00P.M., kindly submit all your order and payment details as early as possible, so we could arrange your shipment ASAP.
Q: I can not find the "OTHER PAYMENT METHODS" to upload my payment details/banking receipts. How?
A: If you can not find the button for "Other Payment Methods" at the check-out section, please follow the steps below:
Step 1. Use this link to fix the Bug: http://bit.ly/2cszQAc<== (Copy and Paste, then press ENTER on your browser)
Step 2. Click "Make Payment"
Step 3. Follow the final steps in the picture below:
Your order is successful !
List of Courier Services
Shipping and Processing: Orders placed are typically processed and shipped within 24-business hour, except for weekend and public holidays. Once an order has processed, delivery time normally would takes 1-working day to reach within West Malaysia and 4-7 working days (POS Malaysia) / 1-2 working days (POSLAJU) to reach East Malaysia. After your order has been processed and shipped, you will receive a shipping confirmation and status update that contains the tracking details.
Light items (below 1KG) - Processor, Memory RAM, Flash Drive, Software, Mouse, and etc.
Heavy items (above 1.5KG) - Power Supply, Monitor, CPU Case, Motherboard, Printer, and etc.
Peninsular (West Malaysia)
- All shipment will be deliver by POSLaju / GDExpress. (ETA 1-working day)
- Shipment to Free Trade Zone will be deliver by POSLaju (ETA 1 to 2-working day)
Sarawak / Sabah / Labuan (East Malaysia)
- Light shipment delivers by POSLaju (ETA 1 to 2-working day) as default shipping method, changing or upgrading to other couriers are required to top-up for extra charges.
- Heavy shipment delivers by POS Malaysia (ETA 4 to 7-working day) as default shipping method, top-up is required for upgrading to fast shipping couriers such as POSLaju or GDEXpress.
NOTE: If you want other courier services, kindly remark on your order or notify us as early as posible, or else we may not be able to stop it once the shipment has left our warehouse. Top-up may be required for different courier services.
Fast Shipping: The default shipping method to East Malaysia is POS Malaysia. Customer who prefers fast shipment is required upgrade to POSLAJU, top-up fees may vary depends on the size/weight of the parcel and as well as the final location.
Shipping Details (required): Recipient name, address, contact number, and email address (for Warranty). Moreover, student or lecturer's ID number is also required for delivery to University/College or school.
Shiping Destination: We ship both nationwide and worldwide, ship rates may vary depends on the courier company.
Late Shipment: We do not guarantee transit times and shipping fees are non-refundable through us. However, the shipping methods listed below are guaranteed directly through the shipping carrier with certain exceptions such as weather delays, traffic delays, and failed delivery attempts. Please contact the courier directly if you think the shipment is delayed or being late.
Incomplete or Incorrect Address Submission: Please review your shipping address carefully when placing an order. Errors in the shipping address may cause delays in transit times or shipment returned. We will not resend the same order until it is returned to us by the courier and customer is require to bear the cost for resending shipment.
Shipment Rate Estimation
Subsequently, every 500gram (RM)
Poslaju (Below 0.9kg)
Poslaju (Below 1.5kg) Pos standard (1.6kg+)
Poslaju (Below 1.5kg)
Pos standard (1.6kg+)
Welcome to Castle IT Online Store. Terms and conditions stated below applies to all visitors and users of castleitonline.com / lelong.com.my/merchant/castleit.htm. You're bound by these terms and conditions as long as you're on castleitonline.com / lelong.com.my/merchant/castleit.htm.
Buyer's MUST READ
The following terms and conditions govern the sale of products by Castle IT Online Store. By submitting your on-line order to Castle IT Online Store, you have indicated your acceptance to be bound by these terms and conditions of sale. At Castle IT Online Store's sole discretion, these terms and conditions may be changed without prior notice at any time.
Goods sold are not returnable, exchangeable or refundable. Note: All goods sold are subjected to stock availability. If the stock is unavailable/sold out, we will proceed refund to your bank account/credit card. Due to bank process, it may takes up to 7-14 working days.
Confirmed order must pay within 5 days.
Please allow us 1 to 2 working daysto process order shipment.
Tracking number will be provided/updated within 24 working hours after shipment made. (Lelong or SMS)
Availability Castle IT Online Store does not guarantee that products and services advertised on our website will be available when ordered or thereafter.
All orders are based on first come first serve basis. If the item you ordered is unavailble/sold out, you may cancel that item and request for a refund or place a back-order for it, however the remainder of your order will be shipped. We will contact u via email, lelong PM, or phone. (Please MAKE SURE your given Contact Details are correct so we can get in touch to you.)
Seller shall not held responsible for lost damage of the item during delivery by courier service. However, buyer has the right to claim from the courier company.
You may request for a hardcopy receipt under the remark section on your order.
If you prefer to have a product test, kindly request before order being shipped.
Custom PC assemble is FREE of CHARGES while purchasing whole PC set, please remark to us if you'd would like us to help you assemble the PC or you prefer to do-it-yourself.
Order Cancellations Changes For the benefit of our customers, we attempt to process orders as rapidly as possible. As such, orders may be sent to our warehouse for fulfillment very soon after they are placed. Due to difficulty of locating orders once they have begun the fulfillment process, we will not be able to make any order changes or cancellations once they have reached this stage of processing.
Please review orders very carefully prior to submitting them and in the case a cancellation is necessary; please contact us as soon as possible to increase the likelihood that we are able to stop your order before it goes to the warehouse for fulfillment. Unfortunately, no guarantees can be made.
Shipping Risks during Shipping When products are shipped to you by common courier, Castle IT Online Store's liability to you for breakage and/or non-delivery of the products by the common carrier to you will be limited by the limits of a liability provided by the common carrier's terms and conditions of carriage. You may wish to purchase insurance from loss or breakage during carriage for full insurable value of the products you have ordered by making the approriate requests when placing your order with Castle IT Online.
Errors, Misprints, and Omissions Our goal is to provide current and accurate information on our website. However, errors, misprints, and omissions sometimes occur. These include but are not limited to incorrect or incomplete prices, descriptions, specifications, stock availability, photographs or illustrations. Castle IT Online Store makes no warranty that the content of the website is accurate or complete.
Prior to shipment or delivery of any order, Castle IT Online Store may cancel, reject, correct, or terminate any order for products, services, or insurance for which the price was incorrectly displayed or where we otherwise displayed erroneous, incomplete, or inaccurate information. Castle IT Online Store cancel, reject, correct, or terminate at any stage of the order processing, including after an order has been submitted and confirmed, and your credit card or debit card has been charged or an eletronic funds transfer has been sent or received. In the event your order is cancelled by Castle IT Online Store after your payment has been made, Castle IT Online Store will proceed a refund to you via eletronic bank transfer.
Castle IT Online Store is not obligated to complete any sell of products, services, or insurance based on errors, misprints, or omissions on our website.
Castle IT Online Store may at any time, with no prior notice or liability to any website user (a) correct any error, inaccuracy, or omission; (b) change the products and services available on the website, or the prices, fees, description, and specifications of such products, services, and insurance; (c) limit quantitie, promotional or otherwise, available for sale.
If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please refer no.14 and no.15 for return and refund policy.
Refund Policy Refund only when the item is sold out/unavailable.
Return Policy Any item purchased from Castle IT Online Store may be returned for credit, provided that it is returned sealed (in its original, unopened, undamaged packaging, with all documentation, just as it left Castle IT Online Store), via appropriate shipping methods. If a unit is returned unsealed, any costs incurred in the recertification of that item to the condition stated on the original invoice, plus any applicable restock fees, will be deducted from any refund or will be invoiced to the customer. Recertification fees will apply to any unsealed units returned without regard as to whether the unit was actually installed or otherwise used. Castle IT Online Store reserves the rights to reject or refuse to refund if the item has been unsealed by the customer.
Please keep a copy of your courier's Consignment Note, Tracking Number or Order ID as warranty reference.
All products are eligible with warranty.
Warranties may take more than 7-weeks, as they will be returned to distributor/service centre, it will depend on their progress.
We offer 1-to-1 exchange policy for faulty item on the first 7-days, beyond that period will be handled with normal warranty procedure.
Warranty do not cover burn, mark, lightning strike, water damage, during courier delivery or any physical defect/damage caused.
Warranty do not cover modification, personal repair or excessive over-clocking results in malfunction.
Certain product may requires buyer manually registration.
Please note that buyer are required to pay for the shipping fees when sending-in warranty and warranty return over first 7-days.
There would be a service charge imposed over a period of time when buyer requires to send in warranty on behalf of them. For instances, a motherboard with 3 years warranty will be entitled to have service free for the first year only.
RMA / WARRANTY
Please submit your warranty details here: bit.ly/1f3J4Uc
OR do it the manual way as below:
Warranties Return Procedures
Step 1 Prepare your faulty unit
Step 2 Attach a paper note with your information:
iii. Contact number
iv. Email Address
v. Order ID / Invoice number (if any)
vi. Problem (simple description)
Step 3 SHIP/RETURN it to our Warranty Department.
You may send your warranty queries to us at firstname.lastname@example.org
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Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.