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ASUS ODD INT SATA DVD-RW 24X (DRW-24D5MT)

Our Price
RM 54.06
Price includes GST (6%)
Shipping
*Incl GST (6%)
First 0.50KG: RM6.00 
From Kuala Lumpur , Estimated Arrival 1-3 working days.  
Please select option below

X

Quantity
- +
126 left
ItemID
197384346
Ship To
International ,Ship By: Others :,REFER DELIVERY
Weight
2 (kg or dimension)
Views
14
Available Quantity
126
Seller Information
castleIT
Store since 30 Jun 2008
GST ID: 001329160192

Feedback Score
: 14940+
Positive Feedback
: 99.67%
Total Product
: 7548
Notice Board
NetPay
Buyer Protection Program
Payments are covered by BPP (Learn More)
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Item Specification
  • Report
  • Model / SKU : 889349093917,4712900093919
    Conditions : New

    Product Description


    ASUS ODD INT SATA DVD-RW 24X (DRW-24D5MT)

     

     

     

     

     

     

     

     

     

    Picture for reference, Actual product colour may slightly difference from picture.


    DRW-24D3ST

     

    The Most Energy Saving DVD-Writer

    • Windows 8 Compatible
    • 24X DVD writing speed
    • E-Green saves over 50% of power consumption
    • Double the security with Disc Encryption II through password control and hidden file name functionality
    • Friendly interface with three simple steps to burn a disc

    ASUS DRW-24D3ST is a power-saving 24X Multi DVD Writer capable of wrting data to 24X DVD±R format and reading from 16X DVD±R format for best automatic burning quality. This drive provides you with the flexibility and efficiency for multimedia data storage and sharing.

    GREEN FOCUS

    The Most Energy Saving Drive

    E-Green auto-closes drive application when not in use, saving over 50% power consumption for users.

    GREEN FOCUS

    DISC ENCRYPTION II

    Double the Security On-the-Go

    Disc Encryption II doubles the security with password-controls and hidden-file functionariy, protecting important user data
    DISC ENCRYPTION II

    Drag-and-Burn

    Friendly Burning Interface

    Friendly interface with only three simple steps to burn a disc, making the process easier than ever

    SUPERIOR BURNING SOLUTION

    The Best Burning Quality

    OTS Technology increases burning success rates and provides users fast and high quality operation

    SUPERIOR BURNING SOLUTION

    SPECIAL FEATURES:

    E-Green

    New Power Saving

    ASUS believes that Green technologies help humanity bring a more healthy and wonderful world. What can we do to help reduce the energy consumption globally? With the philosophy of environment protection, ASUS gives you a new power saving E-Green and stability-OTS and quiet- QuieTrack green drive experience.


    The innovative E-Green Engine technology features an E-Green Mode that automatically closes drive applications when not in use to help conserve energy - helping the environment by decreasing CO2 emissions and reducing the depletion of trees.


    E-Green Engine technology provides an E-Green Mode which activates when the drives are idle for 2 minutes. Once activated, drive applications are closed when not in use to help conserve energy – helping the environment by saving energy, and in turn decreasing CO2 emissions and reducing the depletion of trees. According to in-depth calculations: on average, the PATA and SATA versions of the drive will provide 77% and 27% power savings respectively over competing solutions.


    The ASUS E-Green Drive automatically optimizes your drive's power consumption. E-Green displays detailed information on power saved and CO2 reduced using the ASUS drive.


    • Shows you detailed information on power saved since installing and running E-Green.
    • Allows you to select the drive you want to check for its power consumption.
    • The tree's image gradually grows based on the drive's accumulative data.

    Note 1 : This section calculates the drive's saving information since restarting computer.
    Note 2 : This section calculates the drive's accumulated saving information since install E-Green on your computer.

    Support Model

    Support OS : Windows NT/2000/XP/2003, Windows Vista, Windows 7
    ODD Type Model Name
    DVD-Rom DVD-E818A3, DVD-E818A3T, DVD-E818A4, DVD-E818A7T, DVD-E818A7TG
    DVD-RW DRW-20B1L, DRW-20B1LT, DRW-20B1S, DRW-20B1ST, DRW-22B1L, DRW-22B1LT, DRW-22B1S, DRW-22B1ST, DRW-22B2L, DRW-22B2S, DRW-22D1S, DRW-22B3L, DRW-22B3S, DRW-24B3LT, DRW-24B3ST, DRW-24B5ST, DRW-24D1ST
    BD-ROM BR-04B2T
    BD-Combo BC-06B1ST, BC-08B1LT, BC-12B1LT, BC-12B1ST
    BD ROM BW-12B1LT, BW-12B1ST

    Disc Encryption

    Double Security with Disc Encryption

    Everyone values privacy and data security; especially businessmen that have sensitive information that needs constant and care. With Disc Encryption, they can secure confidential data at ease. Disc Encryption allows you to protect an entire disc or its partial content contents with a password. Disc Encryption features provide 128-bit encryption for protecting data discs. It also allows you to hide the names of files. You can protect your important data easily.

    • Secured Content Access
    • Enhanced Copy Protection
    • Comprehensive Data Control

    Drag and Burn

    Easy 3 steps to complete disc burning

    It always takes several steps to create a new disc. Before burning a new disc, user need to select burning type, the burning disc type and the file they need to burn from each folder first, followed by selecting the writing speed. Still, you can also input more personal information, and then press "burn" to create a new disc. Now, it can be so easy and efficient to complete disc burning. ASUS Drag and Burn is a easy thumbnail layout for creating discs. Users just need to drop files into the interface then click "Burn" and a new disc is done.

    • Intuitive burning interface
    • Burn a disk in 3 simple steps
    • Simplified burning process

    Traditional Disc Burning Steps:
    Select the media (CD/DVD) > Select Copy Type (Copy Data/Disc Copy) > Select the Burn Data > Select Burn Speed > Input the Disc Name > Burn

    ASUS Disc Burning Steps:

    OTS/Optimal Tuning Strategy

    Intelligent learning program for disc recording

    We want to protect our valuable data from work, play or study onto discs for durability, mobility and sharing with others. But one of the major problems PC user face is burning unplayable disks all the time. OTS is an intelligent learning program for disc recording. This design is to prevent the variation of disc and drive firmware could learn the different recording strategy by each different discs. Optimal Tuning Strategy (OTS) provides users with improved disc burning for better total write quality. With OTS, the drive will perform a test burning before really burning the disc, and OTS is intelligent enough to encompass both media and drive variations, as well as operating temperatures into its calculations - allowing it to provide the optimal write speeds to produce the optimal burning strategy for the new disc. After the disc is burnt, OTS memorizes the particular type of disc, and will utilize the same burning strategy when the same type of disc is used. This not only reduces the possibility to burn unplayable discs, it also provides high quality backups and improves compatibility so that the disc can more easily be read by other drives; as well as extends the lifetime of drives. The write parameters will be tuned automatically by drives based on the recorded write quality.

    • Cover wide range variety media quality even handle better with unknown media type
    • Increased of successful burning

    Advantage of OTS:

    • Cover both media and drive variations as well as operating temperature.
    • Optimal write speed detection.
    • Total write quality improvement.
    • Extend the lifetime of drives
    • Reduce the possibility to burn unplayable disks.
    • Reduce coaster.

    Specifications may change without notice due to availability of materials.


    • Color
      Black
    • Read Speed
      DVD+R : 16X
      DVD-R : 16X
      DVD+RW : 13X
      DVD-RW : 8X
      DVD-ROM : 16X
      DVD+R(DL) : 12X
      DVD-R(DL) : 12X
      DVD-ROM(DL) : 12X
      DVD-RAM : 5X
      CD-R : 48X
      CD-RW : 40X
      CD-ROM : 48X
      DVD Video Playback : 6X
      VCD Playback : 24X
      Audio CD Playback : 10X
    • Write Speed
      DVD+R : 24X
      DVD-R : 24X
      DVD+RW : 8X
      DVD-RW : 6X
      DVD+R(DL) : 8X
      DVD-R (DL) : 8X
      DVD-RAM : 5X
      CD-R : 48X
      CD-RW : 24X
    • Access time
      DVD : 145 ms
      CD : 125 ms
    • Interface
      SATA
    • OS Support
      Windows® 8
      Windows® 7
      Windows® Vista
      Windows® XP
    • System Requirements
      CPU: Intel Pentium® 300 MHz or higher
      RAM: 128 MB or more is recommended
      HDD: 10GB or more
    • Software
      Power2Go 8
      E-Green
    • Disc Diameters
      12cm/8cm
    • Mounting Orientation
      Vertical and Horizontal (+12° ~ -12°)
    • Dimensions
      146 x 170 x 41 mm (WxDxH)
    • Weight
      700 g
    • Temperature
      Operating : 5 ℃ to 45 ℃
      Storage : -20 ℃ to 60 ℃
    • Humidity
      Operating : 20 % ~ 80 % (Non-condensing)
      Storage : 15 % ~ 90 % (Non-condensing)

    Specifications may change without notice due to availability of materials.


    1-Year Warranty by ASUS Distributor&Factory.

    Please refer terms and conditions warranty policy.


    NOTE: All goods sold are subjected to stock availability. If the stock is unavailable/sold out, we will proceed refund to your bank account/credit card. Due to bank process, it may takes up to 7-14 working days.


      Buy with confidencewe have 36233 Good Ratings from buyers !

    BuyerItem IDDateRatings
    re**** 192969059 10/18/2017 7:42:00 PM Excellent seller, excellent items, faster delivery. Recommended! Feedback I received:
    mu**** 196068887 10/17/2017 7:32:00 PM -
    mu**** 196579206 10/17/2017 7:32:00 PM -
    mu**** 197310625 10/17/2017 7:32:00 PM -
    he**** 196579127 10/17/2017 6:50:00 PM Fantastic seller! Will definitely trade again with him next. :-)
    ho**** 196082618 10/17/2017 6:09:00 PM Good seller
    st**** 189484301 10/17/2017 1:04:00 PM -
    st**** 189484279 10/17/2017 1:04:00 PM -





    Questions & Comments

    Questions & Answers   Ask Seller


    Show:
    User:   wkh****02/08/2017 07:43 AM
    Question:   Hello! got stock?
    Answer:   Hi yes got thanks14/08/2017 03:30 PM
    User:   Nip****20/01/2017 02:46 AM
    Question:   Ready stock available?
    Answer:   yes23/01/2017 06:31 PM
    User:   moh****25/10/2015 11:23 AM
    Question:   Poslaju brapa kos to sabah
    Answer:   Hi,
    11.2 + gst = RM11.88
    26/10/2015 10:54 AM
    User:   All****16/09/2015 09:21 AM
    Question:   ade stock lgi?
    Answer:   Hi
    got
    16/09/2015 05:30 PM
    User:   All****16/09/2015 09:22 AM
    Question:   hello,
    any stock?
    Answer:   Hi
    got
    16/09/2015 05:30 PM
    See More Questions (3)
    User:   fch****24/06/2014 06:32 AM
    Question:   Hi,

    Any stock?
    Answer:   yes24/06/2014 11:06 AM
    User:   boy****12/03/2014 05:16 PM
    Question:   hello.still have stock?
    Answer:   yes have.12/03/2014 06:46 PM
    User:   Ore****15/02/2014 07:56 PM
    Question:   Still got stock for this item?
    Answer:   Yes16/02/2014 02:03 PM
    View All
    User:   wkh****02/08/2017 07:43 AM
    Question:   Hello! got stock?
    Answer:   Hi yes got thanks14/08/2017 03:30 PM
    User:   Nip****20/01/2017 02:46 AM
    Question:   Ready stock available?
    Answer:   yes23/01/2017 06:31 PM
    View All

    Bank Account and Payment Instruction

    Account Name: Castle IT Online Store
    MAYBANK: 51484-2022-336
    CIMB BANK: 8001-0246-65
    AM BANK: 233-201-201037-5
    AFFIN BANK: 1-002002-452-19
    PUBLIC BANK: 3-1874629-06

    BANK ISLAM: 14-238-01-000375-8


    Account Name: WONG WEI LIK
    RHB BANK: 1-14213-0014590-7
    HONG LEONG BANK: 186-50-07138-8
    ALLIANCE BANK: 64050-002007-8110

    Email (bank payment notification): sales@castleit.com.my

     
    Order and Payment F.A.Q. (TAKE NOTE)
    Q: How do I make purchase on Lelong.com.my?
    A: You are required to registered as a Lelong member in order to make any purchases on Lelong.com.my, or else you can still email to us for ordering.
     
    Q: Are there any charges?
    A: Yes, if you make your payment via NetPay or PayPal services.
    - Lelong charges 3% service fee of the total sales amount on every NETPAY transaction.
    - PayPal charges up to 3.9% on local buyer and up to 5% on oversea buyer for using their services.
     
    Q: How much do NetPay / PayPal charge per transaction?
    A: Please refer their calculation examples as below:
     

    NetPay (Credit card/Debit card)

    • It charges 3% service fee for every NetPay transaction
    • For example
      Assuming, the total sales = Rm100,
      NetPay service fee (3% + 6% GST) = Rm3.18,
      Shipping fee Rm10 (+ 6% GST) = Rm10.60,
      Total Price: Rm113.78
    • Buyer can get full refund upon cancellation (T&C applies)

    PayPal

    • It charges 3.9% + Rm2 service fee for local buyer, and 5% + Rm2.00 service fee for oversea buyer.
    • Example A (Local buyer)
      Assuming, the total sales = Rm100,
      PayPal service fee ((3.9%+Rm2.00) + 6% GST) = Rm6.25,
      Shipping fee is Rm10 (+ 6% GST) = Rm10.60,
      Total Price: Rm116.85
    • Example B (Oversea buyer)
      Assuming, the total sales = Rm100,
      PayPal service fee ((5%+Rm2.00) + 6% GST) = Rm7.42,
      Shipping fee is Rm10 (+ 6% GST) = Rm10.60,
      Total Price: Rm118.02
     
    Q: What if I'm not a Lelong member, but I want to make payment using my PayPal?
    A: Yes, you can. Kindly provide us with your PayPal account and email address, we will issue an official invoice for you to proceed payment.
     
    Q: How do I skip the extra charges from NetPay / PayPal?
    A: You can use Cash Deposit Machine (ATM), or Direct Funds Transfer (Internet Banking) your money into either 1 of our bank accounts above, then upload your payment details or bank receipts to your order as a reference.
     
    Q: How do I upload my payment details or bank receipts?
    A: Once you've done the transfer, kindly notify us by uploading the payment details or bank receipt to your order, we will then proceed your shipment once the payment has been verified. Please refer to the instructions below:
     

    LELONG member

    Tips: To purchase Multiple items, please click Add Cart to choose more than 1 item, also Combine Shipping will be generated accordingly. ^_^

     
     
     

    NOT a LELONG member?

    Please email to us at sales@castleit.com.my, and remark details as below:

    i. Item, Brand, and Model

    ii. Quantity

    iii. Delivery Address

    We will revert to you accordingly with the Total Price (included shipping fee), then you may proceed payment if you are agreed with it.

    Once payment is made, you can notify us through email with following details:

    i. Payment - Bank, Amount, Date

    ii. Delivery details - Recipient name, Address, and Contact number

    We will proceed your shipment once the payment is verified.

     
    Q: Can I pay by cheque?
    A: Yes, you can but orders will only be released after the cheque is cleared.
    - Clearing period for same bank cheque takes 1 working day, and 3 working days for a Third-party bank cheque.
     
    Q: What about payment via NETPAY / PAYPAL ?
    A: Your order and payment details will be automatically generated/updated by NetPay / PayPal.

    Q: What about my tracking details?
    A: Tracking number normally will be given/updated on the next working day.

    Q: When is your cut off time?
    A: Please be advised that our last daily order closed at 1:00P.M., kindly submit all your order and payment details as early as possible, so we could arrange your shipment ASAP.

    Q: I can not find the "OTHER PAYMENT METHODS" to upload my payment details/banking receipts. How?
    A: If you can not find the button for "Other Payment Methods" at the check-out section, please follow the steps below:

    Step 1. Use this link to fix the Bug: http://bit.ly/2cszQAc <== (Copy and Paste, then press ENTER on your browser)

    Step 2. Click "Make Payment"

     

    Step 3. Follow the final steps in the picture below:

     
    Your order is successful !
     
    Thank You.
     





     

    List of Courier Services

     

     

    Shipping and Processing: Orders placed are typically processed and shipped within 24-business hour, except for weekend and public holidays. Once an order has processed, delivery time normally would takes 1-working day to reach within West Malaysia and 4-7 working days (POS Malaysia) / 1-2 working days (POSLAJU) to reach East Malaysia. After your order has been processed and shipped, you will receive a shipping confirmation and status update that contains the tracking details.

    Weight Samples

    Light items (below 1KG) - Processor, Memory RAM, Flash Drive, Software, Mouse, and etc.

    Heavy items (above 1.5KG) - Power Supply, Monitor, CPU Case, Motherboard, Printer, and etc.

    Peninsular (West Malaysia)

    - All shipment will be deliver by POSLaju / GDExpress. (ETA 1-working day)

    - Shipment to Free Trade Zone will be deliver by POSLaju (ETA 1 to 2-working day)

    Sarawak / Sabah / Labuan (East Malaysia)

    - Light shipment delivers by POSLaju (ETA 1 to 2-working day) as default shipping method, changing or upgrading to other couriers are required to top-up for extra charges.

    - Heavy shipment delivers by POS Malaysia (ETA 4 to 7-working day) as default shipping method, top-up is required for upgrading to fast shipping couriers such as POSLaju or GDEXpress.

    NOTE: If you want other courier services, kindly remark on your order or notify us as early as posible, or else we may not be able to stop it once the shipment has left our warehouse. Top-up may be required for different courier services.

    Fast Shipping: The default shipping method to East Malaysia is POS Malaysia. Customer who prefers fast shipment is required upgrade to POSLAJU, top-up fees may vary depends on the size/weight of the parcel and as well as the final location.

    Shipping Details (required): Recipient name, address, contact number, and email address (for Warranty). Moreover, student or lecturer's ID number is also required for delivery to University/College or school.

    Shiping Destination: We ship both nationwide and worldwide, ship rates may vary depends on the courier company.

    Late Shipment: We do not guarantee transit times and shipping fees are non-refundable through us. However, the shipping methods listed below are guaranteed directly through the shipping carrier with certain exceptions such as weather delays, traffic delays, and failed delivery attempts. Please contact the courier directly if you think the shipment is delayed or being late.

    Incomplete or Incorrect Address Submission: Please review your shipping address carefully when placing an order. Errors in the shipping address may cause delays in transit times or shipment returned. We will not resend the same order until it is returned to us by the courier and customer is require to bear the cost for resending shipment.

     


     

     

    Shipment Rate Estimation        
    Location First RM Subsequently, every 500gram (RM) Remark
    Peninsular Malaysia 500gram 6 1.2


    Gdexpress (Default)

    Poslaju (Below 0.9kg)

    Sabah/Labuan 500gram 9 2.2

    Poslaju (Below 1.5kg)
    Pos standard (1.6kg+)

    Sarawak 500gram 9 2.2

    Poslaju (Below 1.5kg)

    Pos standard (1.6kg+)

    International - - - Please Ask

     


    Welcome to Castle IT Online Store. Terms and conditions stated below applies to all visitors and users of castleitonline.com / lelong.com.my/merchant/castleit.htm. You're bound by these terms and conditions as long as you're on castleitonline.com / lelong.com.my/merchant/castleit.htm.


    Buyer's MUST READ

    The following terms and conditions govern the sale of products by Castle IT Online Store. By submitting your on-line order to Castle IT Online Store, you have indicated your acceptance to be bound by these terms and conditions of sale. At Castle IT Online Store's sole discretion, these terms and conditions may be changed without prior notice at any time.

    • Goods sold are not returnable, exchangeable or refundable.
      Note: All goods sold are subjected to stock availability. If the stock is unavailable/sold out, we will proceed refund to your bank account/credit card. Due to bank process, it may takes up to 7-14 working days.

    • Confirmed order must pay within 5 days.

    • Please allow us 1 to 2 working days to process order shipment.

    • Tracking number will be provided/updated within 24 working hours after shipment made. (Lelong or SMS)
       

    1. Availability
      Castle IT Online Store does not guarantee that products and services advertised on our website will be available when ordered or thereafter.


      All orders are based on first come first serve basis. If the item you ordered is unavailble/sold out, you may cancel that item and request for a refund or place a back-order for it, however the remainder of your order will be shipped. We will contact u via email, lelong PM, or phone. (Please MAKE SURE your given Contact Details are correct so we can get in touch to you.)

      Seller shall not held responsible for lost damage of the item during delivery by courier service. However, buyer has the right to claim from the courier company.


      You may request for a hardcopy receipt under the remark section on your order.

      If you prefer to have a product test, kindly request before order being shipped.

      Custom PC assemble is FREE of CHARGES while purchasing whole PC set, please remark to us if you'd would like us to help you assemble the PC or you prefer to do-it-yourself.

    2. Order Cancellations Changes
      For the benefit of our customers, we attempt to process orders as rapidly as possible. As such, orders may be sent to our warehouse for fulfillment very soon after they are placed. Due to difficulty of locating orders once they have begun the fulfillment process, we will not be able to make any order changes or cancellations once they have reached this stage of processing.

      Please review orders very carefully prior to submitting them and in the case a cancellation is necessary; please contact us as soon as possible to increase the likelihood that we are able to stop your order before it goes to the warehouse for fulfillment. Unfortunately, no guarantees can be made.

    3. Shipping Risks during Shipping
      When products are shipped to you by common courier, Castle IT Online Store's liability to you for breakage and/or non-delivery of the products by the common carrier to you will be limited by the limits of a liability provided by the common carrier's terms and conditions of carriage. You may wish to purchase insurance from loss or breakage during carriage for full insurable value of the products you have ordered by making the approriate requests when placing your order with Castle IT Online.

    4. Errors, Misprints, and Omissions
      Our goal is to provide current and accurate information on our website. However, errors, misprints, and omissions sometimes occur. These include but are not limited to incorrect or incomplete prices, descriptions, specifications, stock availability, photographs or illustrations. Castle IT Online Store makes no warranty that the content of the website is accurate or complete.

      Prior to shipment or delivery of any order, Castle IT Online Store may cancel, reject, correct, or terminate any order for products, services, or insurance for which the price was incorrectly displayed or where we otherwise displayed erroneous, incomplete, or inaccurate information. Castle IT Online Store cancel, reject, correct, or terminate at any stage of the order processing, including after an order has been submitted and confirmed, and your credit card or debit card has been charged or an eletronic funds transfer has been sent or received. In the event your order is cancelled by Castle IT Online Store after your payment has been made, Castle IT Online Store will proceed a refund to you via eletronic bank transfer.

      Castle IT Online Store is not obligated to complete any sell of products, services, or insurance based on errors, misprints, or omissions on our website.

      Castle IT Online Store may at any time, with no prior notice or liability to any website user (a) correct any error, inaccuracy, or omission; (b) change the products and services available on the website, or the prices, fees, description, and specifications of such products, services, and insurance; (c) limit quantitie, promotional or otherwise, available for sale.

      If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please refer no.14 and no.15 for return and refund policy.

    5. Refund Policy
      Refund only when the item is sold out/unavailable.

    6. Return Policy
      Any item purchased from Castle IT Online Store may be returned for credit, provided that it is returned sealed (in its original, unopened, undamaged packaging, with all documentation, just as it left Castle IT Online Store), via appropriate shipping methods. If a unit is returned unsealed, any costs incurred in the recertification of that item to the condition stated on the original invoice, plus any applicable restock fees, will be deducted from any refund or will be invoiced to the customer. Recertification fees will apply to any unsealed units returned without regard as to whether the unit was actually installed or otherwise used. Castle IT Online Store reserves the rights to reject or refuse to refund if the item has been unsealed by the customer.

    Warranty

    1. Please keep a copy of your courier's Consignment Note, Tracking Number or Order ID as warranty reference.

    2. All products are eligible with warranty.

    3. Warranties may take more than 7-weeks, as they will be returned to distributor/service centre, it will depend on their progress.

    4. We offer 1-to-1 exchange policy for faulty item on the first 7-days, beyond that period will be handled with normal warranty procedure.

    5. Warranty do not cover burn, mark, lightning strike, water damage, during courier delivery or any physical defect/damage caused.

    6. Warranty do not cover modification, personal repair or excessive over-clocking results in malfunction.

    7. Certain product may requires buyer manually registration.

    8. Please note that buyer are required to pay for the shipping fees when sending-in warranty and warranty return over first 7-days.

    9. There would be a service charge imposed over a period of time when buyer requires to send in warranty on behalf of them. For instances, a motherboard with 3 years warranty will be entitled to have service free for the first year only.

     

    RMA / WARRANTY

    Please submit your warranty details here: bit.ly/1f3J4Uc

    OR do it the manual way as below:

    Warranties Return Procedures

    Step 1 Prepare your faulty unit

    Step 2 Attach a paper note with your information:
    i. Name
    ii. Address
    iii. Contact number
    iv. Email Address
    v. Order ID / Invoice number (if any)
    vi. Problem (simple description)

    Step 3 SHIP/RETURN it to our Warranty Department.

    You may send your warranty queries to us at sales@castleit.com.my

    Questions & AnswersDo you have any questions to ask merchant about this product   Ask Seller


    Display:
    User:   wkh****02/08/2017 07:43 AM
    Question:   Hello! got stock?
    Answer:   Hi yes got thanks14/08/2017 03:30 PM
    User:   Nip****20/01/2017 02:46 AM
    Question:   Ready stock available?
    Answer:   yes23/01/2017 06:31 PM
    User:   moh****25/10/2015 11:23 AM
    Question:   Poslaju brapa kos to sabah
    Answer:   Hi,
    11.2 + gst = RM11.88
    26/10/2015 10:54 AM
    User:   All****16/09/2015 09:21 AM
    Question:   ade stock lgi?
    Answer:   Hi
    got
    16/09/2015 05:30 PM
    User:   All****16/09/2015 09:22 AM
    Question:   hello,
    any stock?
    Answer:   Hi
    got
    16/09/2015 05:30 PM
    See More Questions (3)
    User:   fch****24/06/2014 06:32 AM
    Question:   Hi,

    Any stock?
    Answer:   yes24/06/2014 11:06 AM
    User:   boy****12/03/2014 05:16 PM
    Question:   hello.still have stock?
    Answer:   yes have.12/03/2014 06:46 PM
    User:   Ore****15/02/2014 07:56 PM
    Question:   Still got stock for this item?
    Answer:   Yes16/02/2014 02:03 PM
    View All
    User:   wkh****02/08/2017 07:43 AM
    Question:   Hello! got stock?
    Answer:   Hi yes got thanks14/08/2017 03:30 PM
    User:   Nip****20/01/2017 02:46 AM
    Question:   Ready stock available?
    Answer:   yes23/01/2017 06:31 PM
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