As for Sabah / Sarawak , shipping weight above 2kg will be ship by POS Parcel
We will update the tracking no. on the lelong website
Estimate Delivery Time:
Courier (Poslaju / Gdex )
Peninsular Malaysia - 1 to 3 working day
East Malaysia - 3 to 5 working day
By Pos Parcel / Regisered Parcel
East Malaysia : 5 to 12 working day
Delivery cut off time - Monday to Friday: 10am (Monday to Friday)
Any payment made before cut off time we will courier your item out on the same day or within 24hours.
In the event of non-stock availability for a specific order, seller would contact buyer for decision to be placed on backorder or to proceed with a full-refund thus not wasting any time for both parties.
Risk of Loss
All items purchased are made pursuant to a shipment contract. This means that the risk of loss and title for such items are passed to you upon our delivery to the courier service.
All photographs of the item are taken at close proximity, there might be slightly different in color / material.
All sold are not exchangeable /returnable/ refundable in any circumstances.
We will not bear or responsible if item lost / undeliver / damage caused by the carrier company.We assume buyers and bidders have read, understand and agreed to all our terms and conditions before placing an order.
We reserve the right to change these terms and condition without prior notice.
Online Buying Policy
1. Once buyer make payment, it means the buyer accept all the "Online Buying Policy" and "Warranty Policy".
2. Seller will check and confirm the goods is correct and it is in working condition and no physical damage before sending.
3. Buyer should unseal the parcel and check before doing singanature upon receiving parcel.
4. Once the tracking number show "Consignment has successfully delivered", buyer cannot claim for physical damage warranty(we will consider it as user damages).
5. Seller will only replace if tracking number show "Consignee refuse to collect parcel".
6. Seller will not responsible for parcel lost or damage during the delivery. All damage must be claimed with the courier service company. However, seller will helps buyer to proof that the parcel is lost if the parcel lost during delivery.
All product in LCT Tech Marketing is entitled to 7days warranty (start calculate from the date you receive) due toproduct is manufactured defected.
For warranty claims:
STEP 1: Email firstname.lastname@example.org and provide the following details:
- Name (Please indicate you purchase from LELONG)
- Contact number
- Delivery address
- Purchase Order number
STEP 2: Upon confirmation, a mailing address will be provided.
STEP 3: Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to LCT Tech Marketing. Inspection will takes 3-5 working days. After inspection complete, we will inform you the result.
* Delivery or Shipping costs for warranty claim / return covered by customer.
* LCT Tech Marketing will cover repair and delivery costs of replacement product to customer.
* Warranty claims which do not fulfil the steps above will not be processed due to missing information.
1 Weeks time after customer received the item, and item is in good condition (no scratches).
There is no Warranty on Accessories Item and Product Value Below RM100.
Buyer will pay the shipping cost return.
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Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.