For further enquiries, please do not hesitate to contact us.
By Email: email@example.com
We accept payment through Bank Deposit, Direct Transfer and Netpay.
No Cash On Delivery or Meet-up.
o VISA credit card, MASTER credit card, Maybank2u, CIMB Clicks, additional charge of 3% of total amount you purchased
Please input our email address: firstname.lastname@example.org in your online banking transference and also order ID for faster processing.
Customers choosing to make payment via direct deposit / bank transfer, please leave with the following details:
Name: (full name), Contact Number, Lelong ID, Payment Date, Bank Name, Confirmed Shipping Address, Detail of payment such as deposit slip attachment or bank transfer full details (reference number or scan of physical)as a payment reference.
This will help us verify the payment and make the shipment prompter.
P/S: If you pay using maybank2u, cimbclicks via netpay, all out of stock item will not be fully refund because Netpay has charge 3%
You have paid RM100. RM100 - 3% = RM97 will be refund only.
*** Invoice will be given upon request only. You may request via remarks column upon confirmation order or request by e-mail to us. Thank you.
Monday-Friday (Excluding Public Holidays)
ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â· We DO NOT send items on Saturday and Sunday, for those who want their items soonest after remitting payment, please do not make payment after 11am of Friday.
Pos Laju (0-1kg) - 1-3 business days depends on location.
Airpak (Peninsular Above 1.1kg - 5kg) - 1-3 days depends on location.
Pos Malaysia Parcel Service (Peninsular Above 5kg) - 4-7 days depends on location.
Pos Malaysia Parcel Service (Air) (Sabah/Sarawak 2kg above) - 5 - 10 days depends on location.
Pos Laju / Courier Shipping: Usually it takes 1-3 business days for delivery after payment is made/received. (Will take longer time in conjunction of holidays around the corner)
All orders come with a tracking number. The shipping information will be sent to your lelong registered email. Please let us know if it was not received.
**For Sabah Sarawak shipping, PM/email us for shipping quote before placing an order, unless shipping rate is shown or you want to reduce postage costing**
To reduce postage charges, you may choose to use:-
Normal Pos - 1 to 2 weeks (Without tracking ID)
Pos Parcel - 5 to 10 days (With tracking ID)
By Logistic - 1 to 3 days (Depends on location and transport company arrangement)
East Malaysia (Sarawak, Sabah and Labuan)
By Air - 7 - 14 days (With tracking ID)
By Sea - 30 days (With tracking ID)
All orders will be shipped out within 1-3 business days upon receiving cleared payment.
***We always try to ship out items within 24 working hours after payment confirmation. However, please understand that sometimes delay might happen at the courier sector, which is out of our control, kindly make some allowance in the respect.***
***Orders placed on this website can only be delivered to addresses in Malaysia. There are no deliveries to P.O. boxes.***
***Shipping and handling fees are not refundable.***
*** Lost or damage items during shipment will fall under Poslajus or Courier ShippingÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚Â¢s compensation.***
***Please be noted that days quoted on lelong listing are business days***
ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â· Prices, specifications and availability of products are subject to change without prior notice.
ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â· Any typographical or photographic errors in the product specifications or errors in the pricing or offers are subject to correction.
ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â· Product accuracy will be depends on the title or product model on title.
ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â· We specializing in on-line sales and deliver items through normal post/courier service, no COD/meet-up .
ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â· We always try to ship out items within 24 working hours after payment confirmation. However, please understand that sometimes delay might happen at the courier sector, which is out of our control, kindly make some allowance in the respect.
ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â· We do not send items on Saturday and Sunday, for those who want their items soonest after remitting payment, please do not make payment after 11am of Friday.
ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â· While we QC check items before shipment to ensure you receive it in good condition, in some rare accidence where replacement/repair is needed, buyer to bear the shipping cost for sending the item back to us.
ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â· We provide 3 days return policy for manufacturing defect
ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â· After 3 days, repair will be applied to any return (might incur charges)
ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â· If paid amount less, will not shipment, if over does not give change.
ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â· Netpay charges is under lelong.com.my. We do not get any charges on it. In case of out of stock item, buyers only get refund for the total amount after deduct the 3% charges if buyer was make payment via m2u, cimbclick.