Brand: BETO- Taiwan's leading bicycle accessory brands
Last Updated @ 3/7/2016 11:35:19 AM
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NETPAY our preferred payment method for Local customer.Please provide the following IMPORTANT informations to us when you made your payment.
1.Your FULL NAME
2.Your Full Delivery / Shipping Address - Must provide your postal code.
3.Your Telephone Numbers - The courier company / mail company will try to contact you first before they deliver to your doorsteps.And also, the seller may contact you directly if there is any issue with your orders. The seller will not bear the responsibilities if the item is sent to your outdated address or delay in shipment due to missing your postal code or telephone numbers contact.
Immediate purchase order handling and secure fast shipping is our commitment to our customer. All items will be shipped within 2 days after we received the cleared payment notifications except for weekend or public holiday. This is because all Courier Company or pos never do any pick up during this period. We ship out all items by using Skynet and Poslaju courier service by default.
Delivery cut off time is daily 10am. Any payment made before 10am we will courier your item out on that working day. Otherwise will be courier out the next working day.
Please contact us if your item not received after 3 working days by email us at:firstname.lastname@example.org or whatapp/Line/Viber/SMS: 017 752 1080
For latest Skynet delivery status, please check at official Skynet Tracking Site: http://www.skynet.com.my/
In the event of non-stock availability for a specific order, seller would contact buyer for decision to be placed on backorder or to proceed with a full-refund thus not wasting any time for both parties.
We allow combine shipping if buyers purchase multiple items from us, by default additional RM3 for each subsequent item.
Risk of Loss
All items purchased are made pursuant to a shipment contract. This means that the risk of loss and title for such items are passed to you upon our delivery to the courier service.
- All sales are final unless the item is defective upon receipt.
- Customer satisfaction is always our priority and please contact us first if you meet any problems with your order before you leave negative feedback. We will assist you to ensure your complete satisfaction.
Please take note that warranty does not cover:
- Damages to item done deliberately or improper handling of it.
- Damages to products caused by either impact, liquid, sand or insect, natual disaster and act of God.
- Modifying, repairing the product without written consent.
- If there is defect on the items you receive or we send you the wrong items, please kindly contact us within 3 days and deliver back to us within 7 days.
- Please keep the packaging well and return the goods as a whole.
- We offer 7 days return period, with buyer paying the return postage.
- IMPORTANT NOTE: If the case that buyer need a refund, Neo123 store will issue the refund amount base on the item cost. The postage cost inccured will not return to buyer.
Policy on Out-of-Stock Items
All the products were in stock when your order was confirmed, but after your payment was confirmed, one of the products in your order went out of stock.
In this case we will ship all the in-stock products that you have ordered first and for products which are out of stock, we will ship it to you immediately once the next shipment of stock arrives or we will refund to you for those items out of stock.
The product was already out of stock when you made the order.
In this case we will ship all products in the order only when the new stock for the out of stock product arrives However, in some situations we might ship the products that are available first.
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