Please confirm that payment is made into the correct account registered under name "TEOH CHOE YUNG".
IF you have any doubt or special request, such as size, color, item condition OR request of using other courier company, kindly contact us before make the payment.
All purchase items will be shipped within 2 working days.
ETA: 2-4 working days from the date of payment.
*Shipping charges is applied accordingly based on parcel weight.
Every item is subject to availability. We makes every effort possible to bring in sufficient stocks for every item however; our items do get sold out occasionally. In the event you have ordered an out-of-stock item on our website, we will issue full refund accordingly.
Risk of Loss
All items purchased from us are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items is passed on to you upon our delivery to the carrier. Of course, we will pay the best effort to pack the goods.
We reserves the right, at any time, to change its prices and billing methods for products or services sold, effective immediately upon posting on the site or by e-mail delivery to you.
Warranty: Please read item description
1. All goods sold are eligible for return within 7 DAYS upon received the goods.
2. If 7 days have gone by since your receive, unfortunately we can’t offer you a refund or exchange.
3. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
4. Shipping charge will not be refunded.
5. To complete your return, we require a receipt or proof of purchase.
1. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
2. If you are approved, then your refund will be processed, and a credit will be applied to your bank account or original method of payment, within a certain amount of days.
We only replace items or refund if they has manufaturing defect.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.