After bank in, please email us at email@example.com,
payment details (like bank, account name, amount, date and time) or attached the bank slip:
Your Name: Shipping Address: Hp: Lelong Item ID or Order ID: Remark:
Item will be ship after payment received.
Via Pos Laju / Others Courier Services
If the shipping weight for an item is 2kg above will be shipped by Pos Parcel / Registered Parcel
Order Process Time:
The order process time is 1 to 3 working days
If there has anythings cause the shipment delay, we will email you
If you are not receive the item within estimated working days after we shipped, please email us @ firstname.lastname@example.org
Estimated Delivery Date:
By Courier Services (Pos Laju):
Peninsular Malaysia: Next 3 to 4 business days from delivery day
East Malaysia: Next 1 to 3 business days from delivery day
By Pos Parcel / Registered Parcel:
Peninsular Malaysia: Next 5 to 8 business days from delivery day
East Malaysia: Next 5 to 8 business days from delivery day
We will update the tracking number at the lelong order between 7pm to 9pm on the delivery day
Please take note that most courier system is not updated online instantly, we advice you to check after 24 hours after receiving the tracking number.
Can I Walk in Self Collect? - Yes
We mainly doing online business and do not have extra manpower / retails shop because retailing involve bigger operating expenses. For this reason we able to provide much competitive price to our online customer.
However if you really want to walk in, We introduce to our relative partner retail shop at (Kuching, Sarawak) Address: SL1, Ground Floor, Jalan Semarak, Kuching, Sarawak
Please note that retails shop price will be slightly different from online. Please follow the self collect shop price that stated in their shop. Most of our products are also selling in the shop. You can search the model name or product name and find the same product there.
There are only location (Kuching, Sarawak) for you to view the products and buy directly. For self collect, please follow the terms Condition and the self collect price that we stated in listing. Please NO bargain the price as the retails price is fixed Unless your purchasing in bulk.
Buying and trading through internet bring you a lot of advantages thats why you are here now.
You can get cheaper price , save energy , save time , more convenience through
By placing an order with us , you agree to be bound by our terms and conditions
We are providing great business opportunity to a lot of resellers , dropshippers and distributors and help them to build their business .
Everyday there are hundreds of end users / buyers benefit from our very low price and quality products , however , we are NOT welcome emotional , bad temper, unfriendly ,fussy , petty, greedy , hypocrite and bossy buyers as we do not have PR team to please and entertain these unique people
Please read our terms and conditions before order.
Buyer have to responsible to track their item with Poslaju courier, we will not hold any responsible if the parcel return back to us, BUYER have to pay another shipping charges in order to resend back the item.
We will not bear or responsible if item lost / undeliver / damage caused by the carrier company.
No warranty will be given for free gifts.
If items received in manufacturer defects within respective guarantee period,
a) For non-electronic products, guarantee period is 3 days. Customer must report within 3 days. Late report will not be entertained.
b) For electronic products, guarantee period is 7 days. Customer must report within 7 days. Late report will not be entertained.
(the guarantee period days is calculated based from the date you sign and received the item on courier tracking system)
When stated "Local Shop Warranty", It is means warranty by us directly. We will do the warranty directly to customer.
When stated "Limited Manufacturer Warranty", It is means warranty by manufacturer. We will help buyer to claim the warranty but any shipping cost incurs will be bear by buyer.
Steps to warranty claim for manufacturer defects:
a) Please email us at email@example.com first for approval, return address and return procedure.
b) Buyer has to send it back to us within 3 working days after get approval by email. The return charges will be bear by Customer. Or customer may offer to direct come to our office to exchange.
c) After we received the manufacturer defect items, we will QC the product.
d) For warranty claim within guarantee period, if product tested no problem, but is due to customer dont know how to use, setting problem or rough handling by customer, then customer have to borne the return shipping to ship back that product.
e) For warranty claim within guarantee period, if product tested have problem, and then we will replace new unit and ship back at our cost.
f) For warranty claim after guarantee period, customer have to bear all shipping cost for warranty claim process (included customer return the item to us, and from our side ship back product to customer).
We offer 1 to 1 exchange if defective found / not satisfy / not suitable within 7 days from date you receive the product (Based on the Received Date from Courier Trace System).
Items must be working, new, original condition and base on our discretion.
The order shipping cost is not refundable or be exchange value.
Buyer has to send it back to us within 3 working days after get approval by email. The return charges will be bear by Customer. Or customer may offer to direct come to our office to exchange.
After we received the returned, we will QC the products.
If customer is entitled to do exchange, then we will let customer know by email, and customer may choose others products with same or higher price by topping. In case customer choose lower price items, no refund for the discrepancy price.
Customer need to borne the new exchange products shipping cost.
Example, your total order amount is RM45 (item price RM35, shipping cost RM10), the exchange scenario are:
a) New exchange items price + shipping = RM35
b) New exchange items price + shipping = RM42, then you need to top up RM7
c) New exchange items price + shipping = RM33, no refund of the discrepancy RM2
Return and Refund Policy
Customer is allowed to return and refund within 7 days from date you received the product (Based on the Received Date from Courier Trace System).
Items must be working, new, original condition and base on our discretion.
The order shipping cost is not refundable.
10% restocking fee will be assessed for return to refund in terms of money.
Buyer has to send it back to us within 3 working days after get approval by email. The return charges will be bear by Customer. Or customer may offer to direct return at our office.
Example, your total order amount is RM45 (item price RM35, shipping cost RM10), we will only refund you RM35-10% = RM31.50
;· The item must not have been used or installed or had any data inputted.
;· The item must be in an as new condition and returned in the ORIGINAL, undamaged packaging along with the accessories (including manuals, warranty cards, certificate of authenticity) and free gifts received with it. ; ;‚¬ ;€¹
;· All sealed goods must not be opened
;· The proof of purchase such as order number, delivery note, bank statement and etc.
However, this does not apply to the sale or clearance items in which we already mentioned no refund nor return will not be entitled for this. Also, we cannot extend this return policy to resellers of our product.
1. All items will check before send out.
2. Prior to any return, please email us at firstname.lastname@example.org first for approval, return address and return procedure.
3. We reserve the rights for final decision making.
4. We cannot accept taking difference source of products to compare with our product to judge the product quality.
5. We do not provide on side service. Customer responsible to send to us / or arrange ship to us.
6. For heavy item, customers can just sending part of faulty for replacement by our technician advice.
7. If you encounter any problems in one of your purchased products from us or you couldnt find the answer to your problem in our page, dont worry. We offer the best support possible! Just contact us through email (email@example.com) or pm and well get back to you right away.
8. Our ultimate goal is to retain a highest positive feedback rating as we could.
Insurance / Covering for Item Lost / Damage: We will not bear or responsible if item lost / undeliver / damage caused by the carrier company.
Please note that maximum compensate from courier service for Lost / Damage item during delivery is RM100. If your item value is higher than RM100, we sugguest buyer to contact us for additional Insurance cover. Otherwise, we will not able to full cover you.
Buyer should immediately report to us and respective courier company during receving in damage. At the same time report to respective courier and taking some picture as advidence. Buyer need to follow any request require by respective courier in order to get successful claim. We will cooperate with the courier in the claim process as well.
Courier Company Careline:
You are agreed with the terms and conditions stated when you placing the order.
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Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.