Brateck LP11-46T 37-70 inch Tilt Curved Flat TV Wall Mount Bracket

Bank Name: MAYBANK

Accout Name: LIME VENTURE

Account Number: 5628-0753-8240

When will I get my stuff?

In-stock orders normally ship within 1-2 business days for Peninsular Malaysia; 1-3days for East Malaysia. Orders only ship during weekdays. Products with "Pre-Order" basis might take longer delivery times.

*Business days exclude public holidays, Saturdays and Sundays.
*For Kedah, Kelantan, Terengganu and Johor, Fridays and Saturdays are official weekends

What are the delivery charges?
Delivery charge varies with each product. Delivery charge will be waived for purchases of minimal predefined value or promotional items.

Can I request for free shipping?
UNBOX.MY strive to get the cheapest shipping fares possible and may occasionally offer free shipping. Please check on products with “Free Shipping” tag.

How should I get noticed of the shipping?
An email with tracking information will be sent once an order has been shipped. You can also track your package from your Account page.

Can I fix a preferred delivery date?
UNBOX.MY have limitation to accommodate scheduling of deliveries with using third party delivery method. However, you may leave us a note for the expected receiving date. We shall coordinate with our delivery partner accordingly.

What is the delivery method?
UNBOX.MY work with major express logistic companies which are Poslaju, GDex, Skynet.

Can I pick up my order at UNBOX.MY office once I have completed the order online?
Self pick up is not available as we wish to remain the core of our business nature. However, you may visit our office for Cash and Carry with prearranged time.

FAQ

Shipping multiple orders
Multiple orders placed on the same day or following day cannot be combined.

Shipping to multiple locations
UNBOX.MY cannot split the order for multiple delivery address. Kindly place the orders separately if you wish to send items to different locations.

Address changes
Changing of delivery address is not possible from our end once the order goes into processing. If there any alteration needed, kindly get contact with our customer service soon after the order has been made.

*UNBOX.MY reserve the rights to update the terms and policies prior notice.

OUR COMMITMENT

We assured the accuracy of product information.

We share every user testimonials.

We give fair opionions on your purchases.

We market the product at competitive prices.

We keen to serve at our BEST, because your SATISFACTION is our HAPPINESS!

YOUR PRIVACY

UNBOX.MY is care about privacy. We are committed in respecting your privacy and the security of your personal information. We do not sell and/or disclose your personal information to any third parties unless the delivery agents.

*UNBOX.MY reserve the rights to update the terms and policies prior notice.

WARRANTY POLICY

All products sold by UNBOX.MY are covered with manufacturer or distributor warranty. Warranty period vary for every products. Please check on the individual product page for the warranty information.

RETURNS POLICY

• Product sold strictly not accepted for return due to change of mind, wrong purchase. 

• For warranty claim, we require an RMA for each item being returned. Please write in via email (Mail to: help@unbox.my) for assistance.

• Returned items must be in original condition, including tags, booklets, and labels.

REFUNDS

• Refund will be issued to original payment method. Otherwise, it will be conducted with the relevant method.

• Restocking fee will apply to some returns.

• You will be responsible for return shipping costs of non-defective merchandise.

NON-RETURNABLE ITEMS

Products with downloadable content, activation codes, digital items, and other items as noted on the product page cannot be returned for refund or store credit.

*UNBOX.MY reserve the rights to update the terms and policies prior notice.