NOTES:

1.Please check your personal details especially your physical address (our door to door courier service does not deliver to private postal box numbers).

2.Please ensure that you do type in your mailing address accurately otherwise we will have no way of mailing you.

3.Please do contact us via email or sms for any reason at all.

(016-227 8300)

Account Holder Name :- Colour Media Marketing

Maybank: 50717-010-6134

Please email to colourmediamarketing@gmail.com after bank in,

- Name
- Delivery address
- Contact number
- Product Name

- A copy of the transaction slip

Thanks for ur support!

Regards,

Premierbid Store

We using SKYNET as our Shipping company!!! pls take note

1. All items received within 7 days with manufacturing defects will be exchanged 1 to 1 with other available stocks of the same product. We will claim warranty from distributor if products with manufacturing defects returned after 7 working day period.

2. We are not liable to all shipment cost of products returned. We are not liable to any shipment lost/ damaged during shipping by normal postage.

3. If multiple products are purchased at our store, we will charge shipment fees according to combined weight/ volumetric of all items purchased.

4. We are not liable for any damages to customer equipment’s or injuries caused directly/ indirectly by misuse or manufacturing defects of product(s) purchased from us. All lawsuits and disputes shall be directed to the respective product manufacturer(s).

5. We assume that you already agreed to all terms and conditions stated above once you have made your purchase(s) from us via our Lelong Store.

RETURN POLICY

You may return your order or items for any of the following reasons:

§ You received a damaged item from the courier, please contact us as soon as possible.

§ You have proof of purchase (order number, delivery note, bank statement).

§ The goods must be in an 'as new' condition and returned in the ORIGINAL, undamaged packaging along with the accessories (including manuals, warranty cards, certificate of authenticity) and free gifts received with it.

§ The product must not have been used or installed or had any data inputted.

§ All sealed items must not be opened. In case you have opened the seal, please refer for assistance to the relevant service center indicated on the warranty information.

WARRANTY POLICY

• Within the warranty period, a new unit will be replaced without any charges for parts and labour, however buyer have to pay for the postage charge.
• Postage of warranty must be bear by buyer in both way sending.
• We reserve the rights to replace the product with the same or equivalent product.
• Replacement of product does not in any way renew or extend the warranty period.
• Warranty is only applicable to the buyer of the product.
• Customers are required to ship the product to us, we do not bear the postage charges.
• Customers are responsible for the cost of transportation for sending the product for warranty.
• Please make sure that the product is properly packaged to ensure that no damage occurs to the product during transit.
• Please take note that it takes 3-5 working days for the verification process of product replacement.
• The warranty does not apply to any extra parts of the product for example the wiring, power adapter and the manual.
• The warranty does not cover replacement or repair necessitated by loss or damage from any cause beyond the control of us, such as lightning or other natural and weather related events or specific situations including voltage supply problems, tempering or unauthorised repair by any person, use of defective or incompatible accessories, exposure to abnormal temperatures and conditions or entry by any insect or foreign object in the product.
• The warranty does not cover damage or loss incurred during transportation of the product.
• Warranty void if there is physical damage on the products or the product box is lost.

REFUND POLICY

• For the Netpay payment, we will refund the price that we listed with the shipping fees but not include the 3% charges of Netpay.
• For the Direct Banking, Maybank2U, We will refund the cost of the products but not include shipping fees.

Regards,

Premierbid Store