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Pos Laju/Skynet: 1-3 Working days delivery (Standard of service is Next Working Day Delivery for major cities and additional 1 - 2 days or up to 1 week for outskirt and outside of delivery areas.
E-Parcel (Oversize Item): 5-7 Working days delivery (Standard of service is 1 week delivery for major cities and additional 3 - 4 days or up to 2 weeks for outskirt and outside of delivery areas.
Citilink / Skynet: 1 - 3 Working days delivery (Standard of service is Next Working Day Delivery for major cities and additional 3-4 days or up to 2 weeks for outskirt and outside of delivery areas.
Buyer is responsible for shipping fees, however, we offer wide range of products with free shipping too. We will choose the most suitable courier company for your order.
Please note that, delivery date is also subject to stock availability, however, we will process the soonest and send out your order.
On the order hand, delivery date is not under our control, it is subject to change as it's all depends on the courier company, it could have changed under some unforseen circumstances.
For normal states no delivery on Sunday, Public Holidays and every first Saturday of the month. For states observing Friday as their weekends, no delivery on Fridays, Public Holiday and every First Saturday of the month.
All parcels/packages will be wrapped by bubble wrap and packed properly by ROCKABYE BABY HOUSE as as to minimise damages during transit of items, as well as to be able to withstand manual handling.
Whilst all the steps and precautions will be taking by courier service to ensure safety of items, any damages during the delivery, shall contact or direct report to courier service immediately or latest within a day from the date of receipts of packages/parcels.
Thank you and happy shopping!
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