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    Delivery From KLANG / Selangor
    Estimated Arrival : 3-5 working days.
    First 3.00KG : RM 7.00 
    Shipping Fee
    RM 7 by courier to Peninsular Malaysia
    RM 15 by courier to Sabah, Labuan
    RM 15 by courier to Sarawak
    Ship To : Within Malaysia
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    Since 02 Jan 2019
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    Product ID : 211142948 Weight : 1 (kg or dimension) Model / SKU : T042






    Estimated Arrival : 3-5 working days

    Average Shipping Fee

    RM 7 by courier to Peninsular Malaysia

    RM 15 by courier to Sabah, Labuan and Sarawak

    Ship To : Within Malaysia

     1. Interpretation

                1.1 In these Conditions:

    • "Buyer" means the person who purchases Goods on the Platform
    • "Conditions" mean these Terms and Conditions of Sale
    • "Contract" means the contract formed when Seller accepted the order placed by Buyer on the Platform for the purchase of Goods sold by Seller
    • “CANTWO SDN.BHD. Terms and Conditions” means these Terms and Conditions of Sale and all other terms and conditions and policies pertaining to the use of the Platform and/or the Services
    • “Platform” means the Lelong.my e-commerce marketplace.

               2. Basis of the Contract

    • The Platform provides a place and opportunity for the sale of Goods between the Buyer and the Seller (collectively “Parties”). The identity of the Seller for a particular Goods listed for sale on the Platform, be it CANTWO SDN. BHD. , may be stated on the webpage listing such Goods.
    •  Any information made available on the Platform in connection with the supply of Goods, including photographs, drawings, data about the extent of the delivery, appearance, performance, dimensions, weight, consumption of operating materials, operating costs or any information disclosed by Third Party Vendors through the chat system are not binding and for information purposes only. In entering into the Contract, the Buyer acknowledges that it does not rely on and waives any claim based on any such representations or information so provided.
    •  While the Seller endeavours to provide an accurate description of the Goods, neither CANTWO SDN. BHD. nor Seller warrants that such description is accurate, current or free from error. In the event that the Goods the Buyer receives is fundamentally different from the Goods as described on the Platform and which the Buyer has ordered, Clause 7 of these Conditions shall apply.
    •  Any typographical clerical or other error or omission in any quotation, invoice or other document or information issued by CANTWO SDN.BHD. in its website shall be subject to correction without any liability on the part of CANTWO SDN. BHD.

             3. Orders and Specifications

    •  The Buyer may purchase Goods by placing and completing the order form on the Platform and shall be responsible for ensuring the accuracy of the order. All orders shall be subject to Seller’s acceptance in their sole discretion and each order accepted by the Seller shall constitute a separate Contract and shall be deemed to be irrevocable and unconditional upon transmission through the Platform. CANTWO SDN. BHD. shall be entitled (but not obliged) to process such orders without further consent from the Buyer. Nevertheless, you may request to cancel or amend the order which CANTWO SDN.BHD. shall endeavour (but not obliged) to give effect to on a commercially reasonable effort basis.
    •  Order acceptance and completion of the Contract between the Buyer and Seller will only be completed upon CANTWO SDN.BHD. issuing a confirmation of dispatch of the Goods to the Buyer. For the avoidance of doubt, CANTWO SDN.BHD. shall be entitled to refuse or cancel any order without giving any reasons for the same to the Buyer prior to issue of the confirmation of dispatch. CANTWO SDN.BHD. shall furthermore be entitled to require the Buyer to furnish CANTWO SDN.BHD. with contact and other verification information, including but not limited to address, contact numbers prior to issuing a confirmation of dispatch.

               4. Price

    • The price of the Goods shall be the price stated on the Platform at the time which the Buyer places and completes the order form on the Platform. The price includes any applicable sales and services tax, value added tax or similar tax which the Buyer shall be liable to pay to CANTWO SDN.BHD. in addition to the price, but it excludes the delivery charges.
    • In the event that a Goods has been mispriced on the Platform, the Seller reserves the right to terminate the Contract, in which CANTWO SDN.BHD. shall , notify the Buyer of such cancellation by giving three days’ notice. The Seller shall have such right to terminate the Contract notwithstanding that the Goods have been dispatched or are in transit or that payment has been charged to Buyer.

              5. Terms of Payment

    • The Buyer shall be entitled to make payment for the Goods using the various payment methods made available on the Platform. When Buyer places an order on the Platform, actual payment shall be only charged upon Seller’s acceptance of Buyer’s order and the formation of a Contract. All payments shall be made to our company account.
    •  The terms and conditions applicable to each type of payment, as prescribed by Lelong.my on the Platform, shall be applicable to the Contract. The payment methods may also be subject to the following terms:
    •  Credit Card
      Credit card payment option is available for all Buyers. CANTWO SD.BHD. accepts all Visa and MasterCards credit cards and is 3D Secure enabled (verified by Visa and secured by MasterCard). All credit card information of Buyers are protected by industry leading encryption standards.
      Please take note that additional charges may be incurred if Buyer is using a non-Malaysian issued card due to foreign exchange rates.
    • Debit Cards
      CANTWO SDN.BHD.  accepts all Malaysian Visa and MasterCard debit cards, subject to bank availability. All debit card numbers shall be protected by industry leading encryption standards.
    •  Online Banking
      By choosing this payment method, the Buyer shall transfer the amount of the total purchase price for the Goods purchased by Buyer to a CANTWO SDN.BHD. account (including any applicable taxes, fees and shipping costs). The transaction must be payable in Ringgit Malaysia. CANTWO SDN.BHD., in its sole discretion, may refuse this payment option service to anyone or any user without notice for any reason at any time.

             6. Delivery/Performance

    •  Delivery of the Goods shall be made to the address specified by the Buyer in its order.
    •  CANTWO SDN.BHD. has the right at any time to sub-contract all or any of its obligations for the sale/delivery of the Goods to any other party as it may from time to time decide without giving notice of the same to the Buyer.
    •  If Seller has failed to deliver the Goods in accordance with the Contract or within a reasonable time, the Buyer shall, by serving a written notice to our contact, be entitled to demand performance within a specified time thereafter and such specified time shall be no less than 14 days. If our  fails to do so within the specified time, the Buyer shall be entitled to terminate the Contract and claim a refund in respect of the undelivered Goods.


    Refunds and Return Policy

    1. Application for Returns/Refunds

    Subject to the terms and conditions in this Refunds and Return Policy and the Terms of Service, Buyer may apply for return of the purchased items (“Item”) and/or refund prior to the expiry of the CANTWO SDN.BHD. Period as stated in the Terms of Service.

    2. Application for the Return of an Item

    Buyer may only apply for the refund and/or return of the Item in the following circumstances:

    • The Item has not been received by Buyer;
    • The Item received is incomplete;
    • Seller has delivered an Item that does not match the agreed specification (e.g. wrong size, colour, etc.) to Buyer;
    • The Item delivered to Buyer is materially different from the description provided by Seller in the listing of the Item; 
    • The Item received is a counterfeit item**;
    • The Item received has physical damage (e.g. dented, scratched, shattered);
    • The Item received is faulty (e.g. malfunction, does not work as intended);
    • By way of private agreement with Seller and Seller must send his/her confirmation to our GMAIL: can2gm1f159@gmail.com to confirming such agreement; or Change of mind*

    Buyer’s application must be submitted via the our page on facebook, e-mail or Lelong.my.

    CANTWO SDN.BHD. will review each Buyer’s application on a case-by-case basis and, in its sole discretion, determine whether Buyer’s application is successful.

    3. Rights of Seller

    When our receives an application from Buyer for the return of the Item and/or refund, we will notify Seller in writing. Seller may respond to Buyer’s application according to the steps provided by us in the written notification. Seller must respond within the time-frame stipulated in the written notification (the “Stipulated Period”). Should we not hear from Seller within the Stipulated Period, we will assume that Seller has no response to Buyer’s application and will proceed to assess Buyer’s application without further notice to Seller.

    We will review each Seller’s response on a case-by-case basis and, in its sole discretion, determine whether Buyer’s application may be successful against the circumstances stated by Seller.

    4. Condition of Returning Item

    To enjoy a hassle-free experience when returning the Item, Buyer should ensure that the Item, including any complimentary items such as accessories that come with the Item, must be returned to Seller in the condition received by Buyer on delivery. We will recommend Buyer to take a photo of the Item upon receipt.

    5. Refunds

    Buyer will only be refunded after we has received the confirmation from Seller that Seller has received the returned Item. In the event where we does not hear from Seller within a specified time, we will be at liberty to refund the applicable sum to Buyer without further notice to Seller. For more information on Seller’s response time limits, please contact us by e-mail or whatsapp. The refund will be made to Buyer’s credit/debit card or designated bank account, whichever is applicable.

    6. Communication Between Buyer and Seller

    We encourages Users to communicate with each other in the event where problem arises in a transaction. As we is a platform for Users to conduct trading, Buyer should contact Seller directly for any issue relating to the Item purchased.

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