An auto air freshener with a difference!
We only sell quality products that you love. So buy with confidence from us. Drop us a note if you have any further questions. We love to hear from you. Contact us via email at firstname.lastname@example.org or WhatsApp us at 011-1093-9068.
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Payment methods:1. Online money transfer
Account Name : EZ Puncak Jaya Enterprise
Bank : Public Bank Berhad
Account Number : 3812835822
Send us the snapshot of your transaction slip via email at email@example.com or WhatsApp us at 011-1093-9068
2. VISA or MasterCard via Netpay (with Buyer Protection Program)
To use this method, please scroll to the top of the product page and click on the "BUY NOW" button and select your payment card type.
Everybody loves to get their items ASAP! We will rush your order to you once payment is cleared.
We use Skynet and Poslaju courier service for their speed and reach. For most places in Malaysia, you can expect next business day arrival.
For Skynet, you can track your parcel at http://www.skynet.com.my/
For Poslaju, you can track your parcel at http://poslaju.com.my
If you still have not received your parcel after 3 business days, please email us at firstname.lastname@example.org or WhatsApp us at 011-1093-9068 immediately.
1. While we strive to respond to your emails and WhatsApp messages within 12 business hours, we will more often than not, reply almost instantly. We are customers too, and we appreciate good service. Hence, we want to give our best to service you as well.
2. If there are faulty products delivered or missing or wrong items provided, please accept our sincere apologies. We want to address this situation to our best abilities. Please take a snapshot of the product or areas where there are issues. Email or WhatsApp us. Give us a chance to troubleshoot the issue with you first. Only when need be, we will provide you an address where you can return the goods to us for further inspection. We recommend that you use Poslaju or reputable courier companies. This freight charge will be borne by you.
3. Should the product require a replacement, we will ship a new replacement to you soonest possible and we will bear the freight charges. However, should the item perform to specifications, we will require you to bear the freight charges to return the unit to you.
4. We appreciate all communications be done over email or WhatsApp for better tracking and visibility. We are also thankful if you can use the same email address of phone number when interacting with us so that we can identify you easily and not have mistaken identity.
5. All media players sold would have 3 months warranty against manufacturing defect. We cannot however, guarantee the performance and working condition of any third party apps installed or not installed in the media player. We do not sell any apps. Payment for apps like CloudTV is strictly between the customer and the CloudTV developer. We have no visibility to it.
6. In case of Out of Stock situation, customer who has placed the order would be informed by us. Customer can decide to get a refund only for the out of stock item or wait for the product to be available. Should the customer ordered a number of products in the same transaction, we will ship those products that we have first and ship the Out of Stock product when it is made available.
1. Warranty period for each product is clearly stated in the product page.
2. Warranty period starts from the day the product is delivered out from our store.
3. Warranty is limited to manufacturing defect, missing or wrong components provided.
4. Please allow us to troubleshoot the issue via email or WhatsApp before sending the product back to us.
5. We do not have return policy other than for manufacturing defects, missing or wrong components sent out.
6. Warranty is void when these occur :
*** product was not operated, handled or used properly
*** product was used outside of its working environment such as in moist condition, sandy areas, places too hot or too cold
*** modification or repair done without our consent
7. If shipment is damaged, delayed or went missing, customer is to liaise with the courier company for compensation.
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