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We are now only accepting all payment through Netpay.
Manual banking through ATM machine or counter bank in are currently unavailable.
Pos laju,Order paid before 12pm will be shipped out on the same day if requested delivery within 1 to 3 business day.
If you are NOT 100% satisfied with your purchase for any reason, we will gladly accept returns of packages within 14 days of the order date and issue a full refund.
· The item must not have been used or installed or had any data inputted.
· The item must be in an 'as new' condition and returned in the ORIGINAL, undamaged packaging along with the accessories (including manuals, warranty cards, certificate of authenticity) and free gifts received with it.
· All sealed goods must not be opened
· The proof of purchase such as order number, delivery note, bank statement and etc.
However, this does not apply to the sale or clearance items in which we already mentioned no refund nor return will not be entitled for this. Also, we cannot extend this return policy to resellers of our product.
Please request for return or exchange by emailing us at firstname.lastname@example.org or WeChat (NO:514775736) within 14 days from the day order is received. You have to include the following details in the email:
· Order no:
· Contact no:
· Product to return or exchange:
· Reason for return or exchange (so that we can improve!):
Once we receive your request for return or exchange, we shall contact you within 3-5 business days for further instructions. To exchange item, please let us know the item you like to have in exchanged.
In most cases, you will need to cover the shipping charges for returning the item to us. However, if we send the wrong or defective items to you, we will bear all the cost of return shipping (as long as you use a standard shipping method) and we will make sure we send the correct items to you, ALL at our expense.
Once your return is received and inspected by us (usually within 72 hours of receipt), your refund will be processed and we will contact you to arrange the refund.
Just don't forget that before you ship anything back to us, please email email@example.com or WeChat (NO:514775736) first so that we can provide you with complete return instructions.
Warranty Policy :
1. No warranty for any clothes, or any wearable products like corset, slimming vest, shaping pants and etc.
2. Product with electronic devices come with 7 days warranty from the date you sign and received the item based on the courier tracking system, example, you sign and receive the parcel on 1st Jan 2015, so the 7 days warranty valid until 7th Jan 2015 at 11.59pm. Any buyer contact us after this 7 days period will not be entertain.
3. We do not responsible for any damaged, lost or delayed by the courier company.
4. For manufaturer defect item, you may request for exchange within 7 days. Buyer have to send it back to us .
5. Buyer have to responsible to track their item with Poslaju / Skynet courier, we will not hold any responsible if the parcel return back to us, BUYER have to pay another shipping charges in order to resend back the item.
If you have any questions, please feel free to contact
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