Please Go Through @ Read This Carefully; It Contains Very Important Information About Your Rights And Obligations, As Well As Limitations And Exclusions That May Apply To You Behalf Of This Purchase.
*Goods Sold / Paid / Delivered Are Not Refundable, Returnable And Exchangeable. All Items Sold Carried 1 Year In-House Warranty. Extended Warranty By Manufacturer Or Distributor After The First Year, Processing And Delivery Charges Will Be Imposed. Cancellation Fee (20%) Will Be Imposed On Orders Which Customer Require Refund Under The Condition Of Last Minutes Cancellation
*Deposit For Advance / Pre Order Is Not Refundable. Transportation / Courier Of Goods / Orders And All Cost Will Be Borne By Purchaser. For Self Collect Order, Shipping Fee Is Non-Refundable
*Buyer / Purchaser Bear The Risk For Postage / Courier Orders. Mishandling, Damaged Or Missing Parcels / Orders Are To Be Claimed With Respective Courier Company According To Their Term And Condition (Insurance Is Optional For Item Value More Than RM500 For Extra Liability Coverage)
*Please Keep Any Purchase Receipt For Warranty Purposes. Dotatech IT Enterprise Holds To The Right To Reject Any Claim Without The Presence Of Purchase Receipt. Please Request Our Official Tax Invoice In Case You Didn't Receive Them Within 7-Working Days Of Purchase FOC. In Case You Lost Or Misplaced The Invoice After That, Penalty RM15 Will Be Imposed To Reissue The Document
*Warranty On All Products Sold Is Considered Null And Void Under Any One Of The Following Conditions:
1) Warranty Claim Do Not Come With Original Proof Of Purchase/Receipt.
2) Warranty Seal/Sticker Is Tear, Broken Or Tempered.
3) Misuse, Mishandling, Natural Disaster Or Unauthorized Disassembly.
4) Burn Mark Or Any Physical Defect/Damage Caused By End User Or During Deliver / Postage / Courier.
5) Modification, Personal Repair Or Excessive Over Clocking Resulting Malfunction.
*Please Check Carefully When You Send In Defective Part(s) For RMA/Warranty. If We Checked The Product Are Issue-Free, Handling and Service Charges Incur Starting From RM35.
**DOTATECH is not liable for any loss or corruption of data of your confidential, proprietary or personal information. You are advise to back up all your data before bring in the hardware/system for repair.
**All system that send in for services are at YOUR OWN RISK.
**DOTATECH will not charge any charges to customer for the any hardware service/inspection within the one (1) year warranty period excluding courier charges for outstation buyer. Charges shall applied to the customer after one (1) year period and hardware that not purchase from Dotatech including handling and delivery fees.
**All defective products that need one to one exchange within 7 days from the date of purchase are depends on stock availability and condition of the particular items.
**Please Check Carefully When You Send In Defective Part(s) For RMA/Warranty. If We Checked The Product Are Issue-Free, Handling and Service Charges Incur Starting From RM55
DOTATECH reserves the right to revise, amend or modify this terms of conditions at any time and any manner without prior notice and shall not responsible for any unlicensed software that comes with hardware/system.
Hardware/System after repair that have not claimed within the sixty (60) days after being notified, it will consider your system abandoned . We may dispose of your system without any prior notice to you .