The Continuum advantage.
Medtec Coral Cleaner & Dip is a much more gentle cleaner and acclimation dip than many other dips, yet it is very effective. It is a prophylactic cleaner, conditioner, and will assist in acclimating corals to their new environment. It is safe for dipping soft and stony corals, anemones, mushrooms and zoas. It is great for cleaning coral facilities or tanks as a wipe down or soak between uses.
Tips for use.
Use of a snow white bucket, or placing a paper towel below a clear dip container will allow much better inspection of the corals or frags. It is recommended that you place newly acquired corals into a quarantine holding tank immediately after dipping to allow for further inspection prior to adding them into your aquarium.
Directions and protocol.
Shake well immediately before use! Wear rubber gloves & eye protection when using! Remove 1/2 gallon of aquarium saltwater from the aquarium that will house your new corals and place in a large plastic bucket or bowl. Add 20 ml (4 capfuls) of MedTec Coral Cleaner & Dip concentrate from this bottle. Place a powerhead or airstone in the container to circulate the water gently. Add your new corals and dip for 5 to 10 minutes (absolute maximum 15 minutes). Prior to and during dipping, inspect corals for signs of parasite eggs. Dip will not remove eggs without pressure. If found, gently blot and mechanically brush them off with a dry paper towel. During dipping, using a syringe or turkey baster to blow dip forcefully against coral between branches and in crevaces will greatly improve dip cleaning efficiency. Discard Dip. Dip may become toxic to corals if re-used.
Not for use directly in aquariums, for use as a dip for new live corals or cleaner for empty systems only!!! Consult our website or an appropriate reference source for cleaning and acclimation of new corals of the species you are adding.
Caution: Keep out of reach of children. Not for human consumption. If ingested, drink a full glass of water then call a poison control center immediately! If in eyes flush with water, consult a doctor.
Please take note that price for products in store are differ from online.
There might have some errors with the shipping fees due to the shipping auto confirmation, please contact us thru Whatsapp at 012 492 2075 if you found the shipping fees is not correct. Thank you.
For Air Plant please take note that :
All plants image are for illustrative purposes only and may differ from the actual.
Due to maturity and blooming cycle, colors of products may also appear different to those shown on the site.
Most plants are growing outdoor, dry, broken and wounded leaves are inevitable.
Please re-consider before decided getting the plants or Whatsapp us to check its condition.
The price for all plants may differ due to the size of air plants.
We appreciated your understanding and cooperation.
*ATTENTION FOR LIVESTOCK PURCHASE*
For shrimps,plants and fishes purchase, the shipping are not include ice box
Therefore dear customer are COMPULSORY to additional purchase “Ice Box For Livestock” (link stated below) , as according to the quantity, size and area stated at the selection. Please take note that for purchase of livestock WITHOUT “Ice Box For Live stock” WILL NOT BE SENT OUT.
Please feel free to contact us thru Whatsapp at 012 492 2075 if there are any problems encountered with. Thank you.
We ship livestock on Monday, Tuesday and Wednesday so they never have to sit at the post office over the weekend.
Please contact us directly if you need to make special shipping arrangements. (DOA policy may be void due to special request.)
Shipment Charges For Plant,Shrimp,Fish
Pls select Ice Box For Live Stock,
We value your shopping experience, that's why we also accept exchange (for item of equal or lesser value) if the item does not live up to your expectation or any other reasons beyond our wildest imagination.
7 days return or exchange policy
If you are NOT 100% satisfied with your purchase, we will gladly accept returns of packages within 7 days of the order date and issue a full refund.
All we ask is the condition of the product is:
- not used
- in the same condition you received it
- in the original box or packaging
Return or exchange procedures
Please request for return or exchange by emailing us within 7 days from the day order is received.
You have to include the following details:
- Order number
- Name Contact number
- Product to return or exchange
- Reason for return or exchange
Once we receive your request for return or exchange, we shall contact you within 3 business days for further instructions.
To exchange item, please let us know the item you want to have in exchanged.
In most cases, you will need to bear the shipping charges for returning the item to us.
However, if we send the wrong or defective items to you, we will bear all the cost of return shipping (as long as you use a standard shipping method) and we will ensure we send the correct item to you.
**Remember, before you ship anything to us, please email us first so that we can provide you a complete return instructions.
For broken item because of courier careless, customer has to make complaint and report the case to the respective courier service within one 3 days after item received. Failure to do that, we are sorry that we cannot proceed for any refund or replacement. Customer’s co-operation is highly appreciated.
Ace Story Aquatic provide below guarantees on all livestock:
1) DOA (dead on arrived) Guarantee
Any casualties claim must be made immediately within 2 hours upon goods received.
A CLEAR picture showing the quantity of the casualties before unpack the breathing air bag is needed to be captured.
2) Satisfaction Guarantee (For Plants)
Any unsatisfied, you must inform us immediately within 2 hours upon goods received.
A photo of the stock must be captured.
You can reach us and send photos thru:
**The DOA Guarantee will not cover for :
- Wrong information given for (Name, address, and telephone number).
- Item sent, and there is no one at the mention location to receive the item.
- During the sending process, courier service unable to contact the receiver cause the delay for the item.
***Please take note that :
- We will not liable for any casualties claim if no picture are presented or exceed 2 hours.
- We provide 100% refund for the casualties.
- We provide postage fee for damage item only.
- For unsatisfied products, buyer have to bear the postage fee for exchange and replacement.
- Buyer need to top up the postage fee for goods to be re-delivered as per request.
- We will not liable for any casualties claim if no proof of pictures are presented or exceed 2 hours.
- If there is no respond or complaint after 2 hours item being received, we will assume that customer is satisfied with the product already and no argument will be entertain after that.
*** All product images are for illustrative purposes only and may differ from the actual product. Due to maturity and blooming cycle, colors of products may also appear different to those shown on the site.
***Most plants are growing outdoor, dry, broken and wounded leaves are inevitable. Please re-consider before decided getting the plants or Whatsapp us to check its condition.
***All plants might get a little dry or yellowish due to courier. Please re-consider before decided getting the plants.
* Succulent Plant
We pledge we will try our best to pack it properly and avoid any damage or leaves fallen. Failure to do that, we are so sorry that is because of courier service and is out of our control. We will pack it separately to prevent damage. When you received, you just put back the soil into pot and replant it.