-Netpay is own by Lelong.com.my and will charge extra 3% on every transaction. We recommeded buyer to click on other payment method then pay direct to seller. Doing this way will save you 3% of netpay transaction charges and in case of out of stock will get full refund and dont need to wait around 2 week for NETPAY refund.
-No need to send us any email or sms after payment. Just remember to update your buynow order.
-For bulk order or quantity order can place order first and send us a pm to ask for best price.
SKIPPING NETPAY CHARGES(updated as of 20 JUL 2015)
Friendly reminder for those to avoid paying "NetPay" (3%) or preferably direct "Funds Transfer" (0%), please transfer your payment to one of our bank accounts above.
Once the transfer is done, kindly notify us by uploading the bank receipt to your order, we will then proceed your shipment once the payment has been verified.
PAYMENT CHECK-Out ERROR (updated as of 03 NOV 2015) Dear first-time buyer, if you unable to find the button for "Other Payment Methods" at the check-out section, kindly follow these steps:
Step 1 - Close the check-out page, go back to your lelong home page and click on your "My Purchase"
Step 2 - On your purchase list, click "Make Payment"
Step 3 - Tadaa! You should be able to see the button for "Other Payment Methods" right now. Happy Shopping with us!
NOTE: a. Lelong charges extra 3% service fee of the total sales amount for every NetPay transaction, we recommend buyer to use Internet Banking (direct funds transfer), or Cash Deposit Machine to avoid charges. b. PayPal charges up to 3.9% (local buyer) / up to 5% (oversea buyer) for service fees.
c. Payment clearance for cheque may take up 2 to 3 working days
d. Payment from third party bank may take up 1 to 2 working days
NetPay (via Credit card/Debit card)
It charges 3% service fee for every NetPay transaction
For example Assuming, the total sales = Rm100,
NetPay service fee (3% + 6% GST) = Rm3.18,
Shipping fee Rm10 (+ 6% GST) = Rm10.60,
Total Price: Rm113.78
Buyer can getfull refund upon cancellation (T&C applies)
It charges 3.9% + Rm2 service fee for local buyer, and 5% + Rm2.00 service fee for oversea buyer.
Example A (Local buyer) Assuming, the total sales = Rm100,
PayPal service fee ((3.9%+Rm2.00) + 6% GST) = Rm6.25, Shipping fee is Rm10 (+ 6% GST) = Rm10.60,
Total Price: Rm116.85
Example B (Oversea buyer) Assuming, the total sales = Rm100,
PayPal service fee ((5%+Rm2.00) + 6% GST) = Rm7.42, Shipping fee is Rm10 (+ 6% GST) = Rm10.60,
Total Price: Rm118.02
Buyer who DOES NOT have Lelong account, kindly provide your PayPal account and email address, we will issue an official invoice for you to proceed payment.
1. Payment via Internet Banking/Cash Deposit Machine
Lelong Member - Please UPLOAD your bank receipt / manually Key-In your payment details to your order, details required such as Bank, Amount, and Date for verification.
NOT a Member - Please submit your payment details to us by Email or Whatsapp, details required such as Bank, Amount, and Date for verification.
2. Payment via NetPay
Lelong Member - Your payment details will be automatically generated/updated by NetPay.
3. Payment via PayPal
Lelong Member - Your payment details will be automatically generated/updated by PayPal.
4. You are required to registered as a Lelong member in order to make any purchases on Lelong.com.my, or else you may email to us for ordering.
5. Be advised that our last daily order closed at 1:00P.M., kindly submit your order and payment details as early as possible, so we could arrange your shipment anytime soon.
6. Tracking number will be given/updated on the next working day.
HOW TO PURCHASE (Picture Guides)
For Lelong Member
a. MULTIPLE ITEM - Please use "ADD CART" to select more than one item, also for combine shipment.
b. Always remember to update your payment, we will proceed your order right away. ^_^
Self Pick-up (By Appointment Only) For some hot selling item that may not in-stock, Please Call us to reserve your unit, minimum deposit is required, remaining balance will be paid during meet up
- Self pick up point:
E TECH PC SDN BHD(1110137-H)
No.25,Jalan Metro Perdana 7,
Monday to Saturday ; 10.30am to 8.00pm.
Off on Sunday and Public Holiday
Standard Courier Company
- Weekdays delivery between 9.00 a.m. to 7.00 p.m.
- No delivery on Weekends and Public Holiday
- We using
- We provide the best lowest charge by the courier company. ( You may inform us if you wish to use other courier company : extra charges may apply )
- For above 5KG item we use POS MALAYSIA ( Sabah Sarawak Labuan)(you may request for poslaju/gdex/city-link/Airpak - extra charges may apply)
- For above 5KG item we use AIRPAK (Peninsular Malaysia) (you may request for poslaju/gdex/city-link/Airpak - extra charges may apply)
- For 5KG below, we use POSLAJU (Peninsular Malaysia)
- For International Delivery, we using POS INTERNATIONAL or POSLAJU EMS or DHL
Your order may be delayed due to the following reasons
1) If the payment is not received
2) Standard shipping to remote areas is subject to our logistic partner’s distribution network and delivery scheduling.
3) If you are not available at the time of attempted delivery. Should this happen, E TECH PC will reschedule the delivery.
Courier Shipping Policy
1) Our appoint courier company delivers to all major cities and states in Malaysia. However, we aim to deliver your orders to you according to your shipping options.
2) We shall aim to let you know if we expect, if we are unable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
3) For Self Pick-up and Cash On Delivery (COD) you are required to sign upon collection of goods.
You agree to inspect the goods for any obvious faults, defects or damage before you sign upon collection of goods.
You need to keep receipt of the delivered goods in case of future discussions with us about it.
4) Please note that it might not be possible for the courier company to deliver to some locations.
If this is the case, we will inform you using the contact details that you provide to us when you make your Order and arrange for delivery to an alternative delivery address.
5) All risk in the goods shall pass to you from the time when you receive your goods, we will not be liable for loss or destruction of the goods.
6) You must take care when opening your received goods so as not to damage it, particularly when using any sharp instruments.
TRACKING YOUR SHIPMENT
1) To track your order, please use the tracking ID provided in My LELONG account at once when your items have been shipped out.
2) For customer who make order by email / facebook / whattapps , we will provide tracking number by SMS or email
Order Cancellation Policy
1)If you decide to cancel your order, E TECH PC shall refund you your payment. Please e-mail us at firstname.lastname@example.org as soon as possible.
2)All order cancelation must be prior to shipment from E TECH PC Logistic Department
3)E TECH PC shall refund you the balance after deduction of the administrative charges of 5% of product price or minimum RM50 whichever is higher.
4)All refunds will be issued to you by Online Banking
5)Once your order has been shipped out of E TECH PC Logistic Department, you are not able to cancel your order. We will not refund your payment even if you return the goods to us.
1)Returns are accepted only for incorrect items shipped by E TECH PC
2)You are responsible to contact us within 24 hours from receiving your incorrect or defective items.
3)You are responsible to ship the return goods back to us within 3 working days with the original invoice.
4)The right goods or replacement goods will be delivered to your doorstep at no cost.
5)For products older than 7 days, you will have to ship the product to E TECH PC for warranty claim at his/her own cost.
6)E TECH PC reserves the rights to accept or reject the returning of the goods.
Please Go Through and Read This Carefully; It Contains Very Important Information About Your Rights And Obligations, As Well As Limitations And Exclusions That May Apply To You on Behalf Of This Purchase.
*Goods Sold / Paid / Delivered / Not Compatible Are Not Refundable, Returnable And Exchangeable. We are not responsible for the compatibility of the items. Please consult with us if you have Compatibility Issue before we shipped out your order.
*Deposit For Advance / Pre Order Is Not Refundable. Transportation / Courier Of Goods / Orders And All Cost Will Be Borne By Purchaser.
*Buyer / Purchaser Bear The Risk For Postage / Courier Orders. Mishandling, Damaged Or Missing Parcels / Orders Are To Be Claimed With Respective Courier Company According To Their Term And Condition (Insurance Is Optional For Item Value More Than RM500 For Extra Liability Coverage) - ( You may request for Insurance Cover - extra charges may apply )
*Your shipping charges set by us does not include Insurance - (You may request for Insurance Cover - extra charges may apply)
*Please Keep Any Purchase Receipt For Warranty Purposes. E TECH PC Holds The Right To Reject Any Claim Without The Presence Of Purchase Receipt.
*Warranty On All Products Sold Is Considered Null And Void Under Any One Of The Following Conditions:
1) Warranty Claim Do Not Come With COPY Proof Of Purchase/Receipt.
2) Warranty Seal/Sticker Is Tear, Broken Or Tempered.
3) Misuse, Mishandling, Natural Disaster Or Unauthorized Disassembly.
4) Burn Mark Or Any Physical Defect/Damage Caused By End User Or During Deliver / Postage / Courier.
5) Modification, Personal Repair Or Excessive Over Clocking Resulting Malfunction.
Netpay charges is under lelong.com.my. We do not get any charges on it. In case of out of stock item, buyers only get refund for the total amount after deduct the 3% charges if buyer was make payment via m2u, cimblick or hlb. Except credit card payment only will fully refund. We recommeded buyer to click on other payment method below netpay then pay direct to seller to void 3% netpay charges if not paying via credit card.
Out Of Stock We cant ensure that all product in live posting are in-stock. Live products will only update from time to time. If the item you order is out of stock, you will be informed with the option to change other product or cancel your order and get refund. If you decide to wait for an order, please be aware you may have to wait longer than the delivery schedule times stated above.
1)Every product you purchased from E TECH PC SDN BHD is backed first by the product manufacturer’s or supplier’s warranty. We are not responsible for the compatibility of the items.
2)Please email us your information such as Your NAME, Contact Number,Full address included any reasonable detail the way in which it is alleged that the goods is damaged or defective.
3)Please ship the goods back to E TECH PC SDN BHD together with the printed copy of your simple details(name,contact number, address) and photocopy of receipt
4)Your repair / exchange may not be processed if E TECH PC SDN BHD do not have your information.
5)Warranty will be void and delivered back to you if we find that goods have:
a) Warranty Claim Do Not Come With Original Proof Of Purchase/Receipt.
b) Warranty Seal/Sticker Is Tear, Broken Or Tempered.
c) Misuse, Mishandling, Natural Disaster Or Unauthorized Disassembly.
d) Burn Mark Or Any Physical Defect/Damage Caused By End User Or During Deliver / Postage / Courier.
e) Modification, Personal Repair Or Excessive Over Clocking Resulting Malfunction.
6)We will replace your goods after we receive and process your default goods.
7)You are responsible for any costs associated with shipping your product to E TECH PC SDN BHD.
8) All RMA / Warranty unit will be ship back to you at no cost / FREE
Please kindly return to:
E TECH PC SDN BHD (RMA Dept.)
No.25,Jalan Metro Perdana 7,
Office :03-62427169 / 03-62428169
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Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.