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- Please make sure your name, shipping address and contact number is correct.
- It takes 24 hours to process after payment confirm received.
- All shipment will be carefully packed to avoid damage during the transit.
- Shipment is traceable during delivery. Poslaju (www.pos.com.my)
- We ship every parcel by Pos Laju, it takes 2-3 working days to reach within Malaysia.
- Delivery update is sometimes out of our control due to addressee not around at time of delivery, location address error, public holidays or delivery workload of PosLaju.
- Please contact us if your parcel is not received within 4 working days after shipment. We shall not be responsible for parcel unclaimed after a month from shipment date.
Terms and Conditions:
- All goods sold are not refundable nor exchangeable.
- Upon receiving the items, if there is ANY defect/damage, please email notification in writing together with supporting picture within 24 hours of receiving the items. Otherwise NO defect/damage claim will be entertained.
- Items returned must be in the original condition together with the accompanying packaging.
- All costs incurred for returning the goods is the Buyer Responsible.
- It MUST NOT have any sign of damage or misuse. Otherwise the defect/damage claim will become null and void.
- Customers are recommended to inspect package contents upon delivery before signing for acknowledgement of receipt of goods.
- Wear and tear on parcel exterior packaging caused during transit of delivery is not entitled for refund or replacement.
- If you have any question or something is unsatisfactory, please email us at firstname.lastname@example.org
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