Quick respond and good customer service, can''t nitpick much from that.
How to Buy?
Method 1: Netpay
Recommended for online Credit Card payment only. If local bank payment please use pay direct seller.
(Total price include shipping)
Method 2: Direct Payment To Seller
Buyer can click on other payment method then pay direct to seller. After you had made the payment, please upload the payment detail. Buyer also can email or whatsapp us to make a order. Please follow the order format below or else order will not be proceed delivery. We dont really need the payment slip. Keep the slip upon request only.
1. Product Title:
2. Date of Payment:
3. Amount Paid (Balance if any):
4. Which bank you transfer to (Maybank / CIMB / Interbank):
5. Parcel Receiver Name:
6. Shipping address:
7. Contact Number:
Q: I can not find the "OTHER PAYMENT METHODS" to upload my payment details/banking receipts. How?
A: If you can not find the button for "Other Payment Methods" at the check-out section, please follow the steps below:
Step 1. Use this link to fix the Bug: http://bit.ly/2cszQAc<== (Copy and Paste, then press ENTER on your browser)
Step 2. Click "Make Payment"
Pc Planet IT Store Sdn Bhd
RHB Bank: 21437000042992
Bank Address : OUG
Swift Code : RHBBMYKL
Choo Chiang Yong
CIMB Bank: 8001007096
Method 3: For Walk-In Self Collect
1.Items available to buy directly at our Retail Shop but additional surcharge RM3.00 TO RM30.00 per item.
2. Credit Card payment charge extra 2.5%.
3. Cheque must be cleared before collection
4. Please call to check stock availability in store before walk-in collection.
***We apologize due to time and stock constraints, all COD/Self-collect orders require at least 1-working day for arrangement and deposit is required to confirm order***
HQ Sri Petaling
Lot 3-079 , 3-083, 3rd Floor Endah Parade
No 1, Jln 1/149E,
Bandar Baru Sri Petaling,
57000 Kuala Lumpur
Copy and paste this link to show location
-Please read our Terms Condition before making a purchase. Please do not purchase if you are not agree with our Terms Condition.
-For International shipping please make a order and we will calculate the shipping charges and update to you.
-Receipt will only be given upon request only. You can download/print invoice in your buynow order.
By Poslaju, Parcel Services, Gdex, Citylink, kangaroo, Skynet, Airpak Express
Pos Laju - 1-3days depends on location. Pos Malaysia Parcel Service - 5-7days depends on location. Gdex, Citylink, Kangaroo, Skynet, Airpak Express -1-3days depends on location.
We do not use sea parcel because this is taking too long for delivery. Optional sea parcel for to save shipping cost.
Shipping will be done on SAME DAY/NEXT DAY once payment have been make except 1st saturday, sunday public holiday (base on POS LAJU KL working day).
Please refer to our shipping method, you may request to change shipping method.
The cost of the postage is not just the cost of a stamp, it covers: Processing, packaging, materials and delivery to sorting office
In case if the shipping date falls on a holiday, we will be shipping the item on the following day. Shipping date will mainly base on POS MALAYSIA working day (KL).
We will always ensure that all items are wrap nicely or 100% sealed by original packaging before shipping. If the item is broken seal please check your item first before you sign or call us immediately.
Please leave us a good rating after you had received your item to let us ensure that you have been received your item in good condition. Thanks
Please make sure your shipping Address and Contact are Correct
Once payment has been received we will Pick Pack Ship the products according to the Ship Within" days". Please refer to the products you purchase.
All shipment will be carefully packed to avoid damage during the transit.
Shipment is traceable during delivery.
We Use Pos Laju / Pos Daftar to Ship our Products.
POS LAJU SHIPPING FEE
We allowed combine shipping
Lelong system automated combine shipping. For item not over 1kg only. Lets explain with an example:-
Buyer buys 3 items using the Shopping Cart: Item A: Shipping fee RM8 Item B: Shipping fee RM20 Item C: Shipping fee RM12
System will pick up the most expensive Shipping fee, which is RM20 in this case, and add RM3 to each additional items.
In this example, the total shipping fee will be:
RM20 + RM3 + RM3
For light below 100g and heavy/big over 1kg product, We will not follow the system automated combine shipping. We will calculate the actual shipping fees and pm to you. Shipping charge will be depends on product weight and dimension. No combine shipping available for CPU SET, ATX CASING, PRINTER, MONITOR, SPEAKER, UPS, MOTHERBOARD, DISPLAY CARD, HDD AND MORE..........
Please contact for more info about combine shipping.
You are agree to the terms and conditions when you bidding/buy on this item.
1)Due to the dynamic nature of the computer industry, description may not reflect current technical information. Any typographical or photographic errors in the product specifications or errors in the pricing or offers are subject to correction. Product accuracy will be depends on the title or product model on title.
2) All confirmed order or paid order is not final. Our management will have the rights to cancel the order and refund even you had paid.
3) Please make payment within 3 days after confirmed an order. Buyer who has dishonored payment for 3 times will be blacklisted and reported to Lelong.
4) Please allow1 to 3 working days to prepare the product delivery after payment. A confirmation email will be sent out with the tracking number.
5) If item is out of stock (this may happen occasionally as we listing more than hundred of items, it is hard for us to control our stock), we will contact you immediately for a refund or exchange, or wait for the new stock arrive. Anyway, we may replace some similar item should you agree. A last we will refund back your money should you wish not to change or wait for the item arrive.
6) We will check and do the best to make sure the item in good condition before send out. Any inquiries please contact us through email.
7) Prices, specifications, information and availability of products are subject to change without prior notice.
1) We accept return if item is defective upon received.
2) All items comes with warranty and official receipt. Anything can contact back seller.
3) Upon receiving the items, if there is any defect/damage, please email to notify us in writing or SMS within a day upon receiving the shipment. Otherwise NO defect/damage claim will be allowed.
4) Buyer shall bare on all courier charges if parcel was rejected or failed delivery by courier company.Transportations of goods and all costs incurred will be borne by the purchaser.
5) We will not accept return of product(s) that are been used, not compatible with your system configuration or damaged during shipment. Only manufacturer defect is accepted.
6) Shipping and handling charges, insurance and other fees are not refundable in any case. Please keep all packing material and documentation in the event of your equipment that has to be serviced, repaired or returned. The buyer holds the responsibility for the package until it arrives at our location.
7) Goods sold are not refundable or exchangeable.
8)The warranty may not apply or void if:
a) All warranty will be immediately invalidated if unauthorized repairs are made or attempted by unauthorized personnel or the documents have been altered in any way or made illegible or the model or production number on the product has been altered, deleted, removed or made illegible.
b) This warranty does not cover accident, misuse, incorrect line voltage, improper installation, transport damage, altered serial number, connection to non compatible hardware and the like.
c) This warranty does not cover customer self physical damage.
d) We shall not be liable for any indirect, special or consequential damage (including without limitation any loss of profits) arising from use of the product purchased or any breach of this warranty.
e) Defects caused by abuse or misuse of the product.
f) Transportations of goods and all costs incurred will be borne by the purchaser.
g) If customer is unable to provide the Proof of Purchase.
9) Seller will not responsible for lost and damaged during delivery by courier service. All claims of damage/lost in transit will inform the buyer if the claim is successful. However, buyer has the right to claim from the courier company.
10) PCPLANET IT STORE SDN BHD reserves all rights to changes without prior notification.