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Within Malaysia ,Ship By: Courier Services,Normal Post,Self Collect
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Full Refund if you don't receive your order*
Conditions : New
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We accept Netpay, Credit Card, Online Banking and Cash Deposit.
Option 1: Netpay (Recommended, Safer and Easier Payment Method)
Support Visa/Master Credit Card, Maybank2u, Hong Leong and CIMB Clicks.
Option 2: Online Bank Transfer/ ATM ( Not Recommended)
Account number will show up after order confirmation.
Please do not deposit extra amount.
We are using Pos Laju for all customer.
It usually takes 1-3 working days to deliver.
Free shipping for purchase of RM100 and above.
Delivery charges are RM8 for West Malaysia and RM12 for East Malaysia.
Self-Collect coupon only valid for customer order more than RM18 and wish to collect at our office at South City Plaza, Seri Kembangan, Selangor.
Welcome to Robotedu.my @Lelong. Terms and conditions stated below applies to all visitors and users of Robotedu.my @Lelong.
User shall agree that there will be no comment(s) submitted to the Robotedu.my @Lelong will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.
Return and Refund Policy
· We do offer 7 Days Free Return Service for product which is defective upon delivery
· Please take note that warranty does not cover: If there is defect on the items you receive or we send you the wrong items, please kindly contact us within 3 days and deliver back to us within 7 days.If there is defect on the items you receive or we send you the wrong items, please kindly contact us within 3 days and deliver back to us within 7 days.
o Damages to item done deliberately or improper handling of it.
o Damages to products caused by either impact, liquid, sand or insect, natural disaster and act of God.
o Modifying, repairing the product without written consent.
· If there is defect on the items you receive or we send you the wrong items, please kindly contact us within 3 days and deliver back to us within 7 days.
· Please keep the packaging well and return the goods as a whole.
· We offer 7 days return period, with buyer paying the return postage unless item is proven defective upon receipt.
· Robotedu.my @Lelong will not be responsible if your shipment is lost or damaged during the return transit. However customer may claim the compensation for the relevant delivery company.
· Once we have checked and confirm the goods/products, customer will received their refund or replacement within 7 business days after the confirmation.
· Policy on Out-of-Stock Items. Please contact us for investigation before you return the item to us.
o Scenario 1:
§ All the products were in stock when your order was confirmed, but after your payment was confirmed, one of the products in your order went out of stock.
§ In this case we will contact you and we may ship all the in-stock products that you have ordered first and for products which are out of stock, we will ship it to you immediately once the next shipment of stock arrives or we will refund to you for those items out of stock.
o Scenario 2:
§ The product was already out of stock when you made the order.
§ In this case we will ship all products in the order only when the new stock for the out of stock product arrives. However, if customer is willing to pay for the extra delivery fee to get the available items first we can ship the products that are available first. And once the out of stock arrive we will ship it out and notify customer.
- Please contact us for investigation before you return the item to us.
- Email: email@example.com
- SMS/WhatsApp/WeChat/LINE 016-6250129
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