After payment (bank in/atm transfer),please upload to lelong / email us (either 1 only) the following details to speed up delivery:-
1. Order id / Model
2. Payment date and amount.
Net Pay is our preferred mode of payment.
We accept bank transfer or cash deposit via Maybank only.
3. Upload Scan/screen shot of bank transfer/deposit slip as proof of payment.
4. Receiver full name.
5. Shipping address and contact number
We are using PosLaju for our delivery.
Please ensure your name, shipping address and contact number is correct.
Note : PosLaju service do not ship to PO box address
All orders will be processed within 24 hours from the time of payment received and will be sent out during weekday except public holiday.
Delivery normally take 1-2 working days for addresses within Peninsular Malaysia and 1-2 working days for Sabah and Sarawak.
Customer will be informed of courier tracking number via Lelong Update Shipping Details/ SMS once order is shipped.
The tracking number can be used to track shipments through http://www.pos.com.my/pos/appl/service/sub_poslaju.asp or call 1300-300-300 for latest update.
Delivery update is sometimes out of our control due to addressee not around at time of delivery, location address error, public holidays or delivery workload of PosLaju.
Please contact us if your parcel is not received within 4 working days after shipment. We shall not be responsible for parcel unclaimed after a month from shipment date.
Prices, specifications, information and availability of products are subject to changes without prior notice.
All goods sold are not refundable nor exchangeable.
Upon receiving the items, if there is ANY defect/damage, please email notification in writing together with supporting picture within 24 hours of receiving the items. Otherwise NO defect/damage claim will be entertained.
Items returned must be in the original condition together with the accompanying packaging.
It MUST NOT have any sign of damage or misuse. Otherwise the defect/damage claim will become null and void.